AAA Movers is one of Minnesota’s top moving companies, with locations in St. Paul, Minneapolis, Albertville, and Brooklyn Park. It has been moving people since 1964, from family homes and townhouses to apartments and offices of various sizes. AAA Movers takes pride in providing efficient, effective, and flexible moving services. It is BBB-accredited and ProMover-certified by the American Moving and Storage Association, so you can rest assured that your move will be handled by professionals. AAA Movers understands that every move is different, so it offers a range of services to fit your needs, including senior moves, storage services, junk removal, and decluttering solutions. Its instant quote feature means there are no hidden fees. You know exactly what you’re getting into before you sign up. If you’re looking for a reliable, affordable moving company, give AAA Movers a call today.
AAA Movers
About AAA Movers
Additional Cities Served: Woodbury, Maple Grove, Eagan, Maplewood, Cottage Grove, RosevilleShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Crosscountry Moving
- Commercial Moving
- Packing Services
- Storage Services
- LastMinute Moving
- Furniture Moving
- Appliance Moving
- Hourly Moving Services
Minnesota Moving License
Active
Last Checked: 02/23/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of AAA Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
AAA Movers receives overwhelmingly positive feedback for their efficient and professional moving services, despite a few critical reviews highlighting issues with service quality and property damage.
Recent Reviews Mention...
“experience as 1 star review”
“they damaged my things and stole property”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
AAA Movers displays a mixed record of being both commendably on time and frustratingly late, indicating inconsistency in their time management.
Recent Reviews Mention...
“crew was tardy and we got a tired crew”
“crew was slow”
“they were almost an hour late”
3. Affordability
Nationwide Average: 7.69/10
AAA Movers predominantly disappoints customers with frequent incidents of higher-than-quoted charges and unexpected costs, though a few find them to be of good value.
Recent Reviews Mention...
“invoiced amount was $451 over the estimate”
“Way too expensive for the service provided.”
“costing us more money, time, and headache.”
4. Communication
Nationwide Average: 7.53/10
AAA Movers has a highly polarized reputation with numerous customers experiencing significant difficulties and dissatisfaction, while a substantial segment reports exceptional responsiveness and assistance.
Recent Reviews Mention...
“implied poor communication regarding tips”
“response was very slow”
“relied on me to tell them, over the phone.”
5. Stick to Prices
Nationwide Average: 5.99/10
AAA Movers frequently fails to adhere to their initial estimates, often significantly exceeding predicted costs, despite some instances of accurate or even lower-than-expected final charges.
Recent Reviews Mention...
“quote was $535, invoiced $986”
“quote was off by 3 hours”
“adding probably $800-$1000 to my quote.”
6. Speed
Nationwide Average: 8.58/10
AAA Movers has received mixed reviews, with numerous customers praising the quick and efficient service, while a significant number of others have criticized the move for being slow and inefficient.
Recent Reviews Mention...
“took over 3 hours for mainly boxes”
“crew was not truthful about breaks”
“didn't finish the job”
7. Friendliness
Nationwide Average: 8.91/10
AAA Movers is overwhelmingly perceived as having a friendly, polite, and respectful team, despite a few instances of negative experiences.
Recent Reviews Mention...
“first thing they mentioned was tips appreciated”
“team was extremely nice despite the issues”
“the guys were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
AAA Movers has received overwhelmingly positive feedback from the vast majority, suggesting a high level of satisfaction and a strong likelihood of repeat business despite a small number of negative experiences.
Recent Reviews Mention...
“would not want anyone to experience this”
“I have to take them to court”
“would definitely not hire them again.”
9. Professionalism
Nationwide Average: 8.31/10
AAA Movers has received a broadly positive reception for their professional conduct, despite a notable portion of feedback highlighting severe unprofessionalism, rude behavior, and concerning incidents, suggesting inconsistency in crew performance.
Recent Reviews Mention...
“crew was pushy for tips, felt confrontational”
“one worker was rude and really racist”
“huge lack of professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
AAA Movers generally displays a lack of effort and interest in resolving customer complaints or compensating for damages, apart from a few instances of immediate action or fair resolution.
Recent Reviews Mention...
“offered a refund after complaint”
“no resolution or reimbursement after a police report”
“The reimbursement for damaged items is insulting.”
11. Precision & Care
Nationwide Average: 8.01/10
AAA Movers has received a highly mixed response from customers, with many expressing satisfaction with the careful handling and attention to detail, while a significant number of others reported damage and carelessness with their belongings.
Recent Reviews Mention...
“damaged a lot of my property”
“Their carelessness destroyed valuable furniture.”
“A lot of damage and road rash”
Customer Insights
Cost: $ 1632.00 from 7 reviews
Hourly Minimum: 3 hours from 5 reviews
Local Move Duration: 5 hours from 21 reviews
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
Corey,Nick | worked with Corey and Nick was just AMAZING |
Evan | kind, hard-working and efficient |
Mike | enjoyed having Mike, did a great job |
Tim Ripley | did a fantastic job and very kind |
Teddy | crew was absolutely fantastic |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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