Nextdoor Neighbor is a Minnesota-based moving company focusing on both residential and commercial moves. Founded by three college roommates, they aim to provide a professional, affordable, and stress-free moving experience for Minneapolis, MN. The company offers a variety of services including local and long-distance moving, packing, junk removal, speciality moving services, and hourly labor services - all both within the Twin Cities Metro area and nationwide. They place a heavy emphasis on transparency, efficiency, and professionalism in their work. They are licensed, insured, and bonded and have received an A+ accreditation from the Better Business Bureau. They aim to be the go-to one-stop service for all moving needs.
Nextdoor Neighbor
About Nextdoor Neighbor
Additional Cities Served: Brooklyn Park, Maple Grove, St. Cloud, Lakeville, Eagan, BlaineShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Apartment Moving
- Long Distance Moving
- Packing Services
- Specialty Moving
- Junk Removal
- Hourly Labor
- Fitness Equipment Moves
- Disassemblies and Reassemblies Services
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Summarized Review of Nextdoor Neighbor
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Nextdoor Neighbor receives primarily positive feedback for polite, professional service, and efficient moving experiences, despite a few instances of dissatisfaction and reported damages.
Recent Reviews Mention...
“they caused thousands of dollars in damages”
“good outcome despite substitution”
“they were polite and professional”
2. Punctuality
Nationwide Average: 8.07/10
Nextdoor Neighbor generally maintains a good track record of being on time, though there have been instances of significant delays.
Recent Reviews Mention...
“they were on time”
“they were exactly on time”
“punctual”
3. Communication
Nationwide Average: 7.53/10
Nextdoor Neighbor generally maintains positive interactions through timely and polite phone responses, although there are instances of neglect and confusion.
Recent Reviews Mention...
“ignored our request for a claims form”
“very easy to schedule and flexible”
“Answered the phones in a timely manner”
4. Speed
Nationwide Average: 8.58/10
Nextdoor Neighbor is highly praised for their efficiency, speed, and ability to get the work done quickly, with no time wasted.
Recent Reviews Mention...
“got the work done in a very efficient timeline”
“efficient”
“workers wasted no time”
5. Friendliness
Nationwide Average: 8.91/10
Nextdoor Neighbor consistently exhibits exceptional politeness, kindness, and respectfulness, as echoed by all reviewers noting their positive interactions.
Recent Reviews Mention...
“they are friendly”
“all three of the guys were polite”
“team are very polite”
6. Will Hire Again
Nationwide Average: 8.18/10
Nextdoor Neighbor has received mixed feedback, with a strong inclination towards highly satisfied customers who are eager and willing to use their services again.
Recent Reviews Mention...
“would not use this company again”
“would definitively not hire again”
“will be calling them again”
7. Professionalism
Nationwide Average: 8.31/10
Nextdoor Neighbor is largely viewed as highly professional, courteous, and respectful, despite isolated instances of mistrust.
Recent Reviews Mention...
“not trustworthy and pulling same stunts”
“courteous and respectful”
“they were professional”
8. Conflict Handling
Nationwide Average: 4.07/10
Nextdoor Neighbor has consistently shown a lack of effort and responsiveness, including ignoring requests for claims forms and offering minimal compensation for significant damages.
Recent Reviews Mention...
“ignored our request for a claims form”
“did not make an effort to right a wrong”
“gave a $50 credit for significant damage”
9. Precision & Care
Nationwide Average: 8.01/10
Nextdoor Neighbor has received mixed reviews, with some customers praising their careful and respectful handling of belongings, while others report significant damage to property and items.
Recent Reviews Mention...
“damaged our property and wood floors”
“Very respectful with handling belongings”
“moved all my furniture in a respectful manner”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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