Modern Moving based in New Brighton, Minnesota has been providing remarkable moving services for over two decades. Their team of experienced professionals offers a wide array of services including full-service packing, storage (full-service and on-demand), organizing, vendor scheduling and moving. The company strictly operates within the Twin Cities, Minneapolis, St. Paul, MN, and surrounding areas. Known for a five-star experience, Modern Moving prides itself on their dedicated Customer Care Manager and Move Concierge to ensure a seamless and stress-free transition. The company stands out due to its $100,000 Mover initiative, aimed at elevating the moving profession and providing career advancement opportunities for its team members. If you're looking for more movers in Minneapolis, MN, feel free to visit our parent city movers page.
Modern Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Modern Moving
Additional Cities Served: St. Paul, Bloomington, Brooklyn Park, Plymouth, Lakeville, EaganShow More >
Moving Services
- Local Moving
- Business Moving
- Medical Moving
- Full Service Storage
- On-Demand Storage
- Full-Service Packing
- Scheduling Vendors for New Home
- Full-Service Moving
- Storage and Moving Labor
- Move Consultancy
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 12/06/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Modern Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Modern Moving receives a predominantly positive response, highlighting outstanding service and professionalism, despite a small number of critical reviews.
Recent Reviews Mention...
“really bad at their job”
“Definitely do not recommend.”
“great job by movers”
2. Punctuality
Nationwide Average: 8.07/10
Modern Moving generally demonstrates reliability and timeliness, with numerous customers commending their promptness, though there are a few notable instances of significant delays.
Recent Reviews Mention...
“arrived on time”
“arrived promptly”
“they were late and took excessive breaks”
3. Affordability
Nationwide Average: 7.69/10
Modern Moving receives mixed feedback, with a number of customers highlighting exceptionally reasonable, unbeatable prices, and great value, while others report significant discrepancies and charges doubling unexpectedly.
Recent Reviews Mention...
“Double charged my invoice for no apparent reasons.”
“they give the lowest price but it's a scam”
“a lot cheaper than others”
4. Communication
Nationwide Average: 7.53/10
Modern Moving initially faced numerous complaints of non-responsiveness and poor communication, but numerous customers subsequently reported experiencing outstanding, responsive, and professional interaction highlighting a significant improvement or variability in customer experiences.
Recent Reviews Mention...
“never responded to my voicemail.”
“didn't communicate about the piano move”
“no response to calls or messages”
5. Stick to Prices
Nationwide Average: 5.99/10
Modern Moving has received significant criticism for frequently charging beyond initial estimates, although a notable minority praised them for adhering to or beating the quoted prices.
Recent Reviews Mention...
“charged me more than what I was billed for.”
“the final cost was much higher than the quote”
“charged extra on top of quoted price”
6. Speed
Nationwide Average: 8.58/10
Modern Moving overwhelmingly receives acclaim for their rapid, efficient service, with only a few isolated complaints of delays and inefficiency.
Recent Reviews Mention...
“they wasted time”
“no time wasted here”
“got the job done quickly and efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Modern Moving overwhelmingly receives praise for their team's courteous, pleasant, and professional demeanor, despite a few isolated complaints regarding unprofessional behavior.
Recent Reviews Mention...
“they are friendly”
“the movers goofed around and weren't serious”
“these 3 guys seemed to have a good time too”
8. Will Hire Again
Nationwide Average: 8.18/10
Modern Moving appears to have a divided customer base with a significant portion expressing high satisfaction and likelihood to rehire, balanced against a notable fraction of customers who would not use their services again due to negative experiences.
Recent Reviews Mention...
“Definitely do not recommend.”
“would not hire again”
“was very disappointed, would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Modern Moving predominantly received praise for their professional conduct and efficiency, despite a few instances of negative feedback highlighting unprofessional behavior.
Recent Reviews Mention...
“the crew seemed young and inexperienced”
“Reggie displayed no professionalism”
“impressed with the professionalism of the staff”
10. Conflict Handling
Nationwide Average: 4.07/10
Modern Moving generally shows a reluctance to address and resolve issues related to billing, damages, and customer concerns, with rare exceptions of positive actions towards resolution.
Recent Reviews Mention...
“did not fix billing issue.”
“no resolution to my problems yet”
“still have not received our measly 168$ check”
11. Precision & Care
Nationwide Average: 8.01/10
Modern Moving receives mixed feedback, with many customers reporting excellent service and care for their belongings, while a significant number experienced damage or loss of items.
Recent Reviews Mention...
“TV had scratches”
“all the damage to our property from our move”
“carefully safeguarding fragile items”
Customer Insights
Local Move Duration: 3.5 hours from 6 reviews
Great Crew Members
| AJ | AJ led the team efficiently and effectively |
| Anthony | efficient and friendly service |
| Shawn, Gio | absolutely delightful and professional, very easy to work with |
| Anthony, Jason, Kevin | did an absolutely AMAZING job |
| Gio, Chuck | they were fast and respectful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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