The locally owned and operated City Moving and Storage has been providing professional moving services to the area since 2010. The company's dedication to hiring quality employees, treating your belongings like their own, and personalized service has made City Moving a highly appreciated company. With services ranging from standard residential and commercial moves to furniture and fixture installation, this company has options to meet every relocation need. Lastly, its highly-customizable storage solutions are suitable for everyday items as well as fragile, climate-sensitive, or oversized items. If you are looking for other options for movers in Minneapolis, MN, there are a variety of choices available in the city.
City Moving And Storage
Very Good
based on 721+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About City Moving And Storage
Additional Cities Served: St. Paul, Bloomington, Brooklyn Park, Plymouth, Woodbury, Maple GroveShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Commercial Moving
- FF&E Installations
- Storage Units
Minnesota Moving License
Active
Last Checked: 02/23/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of City Moving And Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.82/10
Nationwide Average: 8.44/10
City Moving And Storage receives overwhelmingly positive feedback for its excellent service, professionalism, and efficiency, despite a few reports of damage and poor experiences.
Recent Reviews Mention...
“handle items carefully but some were damaged”
“Some items were damaged during the move”
“BEST experience and very professional”
2. Punctuality
8.21/10
Nationwide Average: 8.07/10
City Moving And Storage generally receives high praise for their on-time arrivals, although there are a few instances of significant delays and punctuality issues noted.
Recent Reviews Mention...
“They showed up on time”
“they were on time”
“the movers showed up on time”
3. Affordability
8.3/10
Nationwide Average: 7.69/10
City Moving And Storage is generally viewed as offering competitive and reasonable prices, making them a cost-effective option for many, despite a few instances of pricing disputes.
Recent Reviews Mention...
“final price was twice the quote”
“looking for reasonable moving service”
“for a very reasonable price”
4. Communication
7.84/10
Nationwide Average: 7.53/10
City Moving And Storage predominantly receives high praise for its responsiveness, professionalism, and clarity, with a notable number of customers appreciating the patience and thoroughness in interactions, despite a few reports of rudeness and unprofessionalism from the company's owner.
Recent Reviews Mention...
“owner hung up on me”
“Bob answered all my questions patiently”
“very patient with my mom”
5. Stick to Prices
6.97/10
Nationwide Average: 5.99/10
City Moving And Storage generally maintains a strong adherence to their initial quotes with numerous mentions of no hidden costs and accurate final charges, despite some instances of price and contract changes reported by a few customers.
Recent Reviews Mention...
“no hidden costs”
“did not stick to quoted price”
“changed contract and prices”
6. Speed
9.1/10
Nationwide Average: 8.58/10
City Moving And Storage overwhelmingly receives praise for their efficiency, with numerous customers highlighting their fast, hardworking, and time-efficient moving services, though there are a few dissatisfactions regarding the pace and completion of the job.
Recent Reviews Mention...
“They worked real hard”
“came to get the job done”
“they worked hard and were efficient”
7. Friendliness
9.04/10
Nationwide Average: 8.91/10
City Moving And Storage receives overwhelmingly positive feedback for their courteous, professional, and amiable interactions, despite a few isolated complaints regarding rudeness and unprofessional behavior.
Recent Reviews Mention...
“very friendly and always had a smile”
“were very patient with my mom”
“Bob is patient and kind”
8. Will Hire Again
8.53/10
Nationwide Average: 8.18/10
City Moving And Storage overwhelmingly receives positive feedback, with the vast majority of customers expressing satisfaction and a high likelihood of rehiring the company for future moves.
Recent Reviews Mention...
“would not hire again due to damage and service”
“would not hire again after the owner hung up”
“highly recommend City Moving and Storage”
9. Professionalism
8.95/10
Nationwide Average: 8.31/10
City Moving And Storage overwhelmingly receives praise for the hardworking, polite, and professional conduct of its team, despite a few instances of reported unprofessionalism.
Recent Reviews Mention...
“worked hard from start to finish, very professional”
“very polite and professional”
“EXTREMELY hard working”
10. Conflict Handling
5.37/10
Nationwide Average: 4.07/10
City Moving And Storage has shown a mix of responses ranging from poor conflict resolution and refusal to address high-value damages to commendable efforts in taking responsibility and amending issues to satisfy customers.
Recent Reviews Mention...
“refused to fix high-value damaged item and hung up”
“attempted to fix items but not the highest-value one”
“owner tried to provoke a fist fight”
11. Precision & Care
8.78/10
Nationwide Average: 8.01/10
City Moving And Storage overwhelmingly gets high praise for their meticulous attention to wrapping and protecting belongings, though a few incidents of damage and mishandling are noted.
Recent Reviews Mention...
“highest-value item damaged further during repair”
“Items were damaged and further damaged upon repair attempt”
“took care of my belongings, wrapped EVERYTHING”
Customer Insights
Local Move Duration: 3.25 hours from 5 reviews
Great Crew Members
| Bob | Bob was patient and answered all questions |
| Bob | responsive and helpful in the office |
| Max, AD | Max and AD were amazing and helped smoothly |
| Bob, Brandon | gave a great job and made the move less stressful |
| Bob, Bri, Nico | made things much easier and were fast and courteous |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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