PODS Moving & Storage is a prominent moving company that has been in business for nearly 25 years. They provide flexible and convenient moving and storage solutions, earning them the title of #1 moving and storage company of 2023 by Move.org. The company is based in the United States, with services available in 46 states as well as internationally in Canada, Australia, and the United Kingdom. They offer a range of container sizes—8-foot, 12-foot, and 16-foot—to suit clients' needs. In addition to moving and storage services, PODS also offers additional services like car shipping, moving supplies, and packing and loading help. They pride themselves on finding solutions for every situation and adjusting to clients' needs, making them a reliable and customer-centric option for moving and storage. For other reputable services, you can check these professional St. Paul, MN movers.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Woodbury, Lakeville, Eagan, Apple Valley, St. Louis Park, MaplewoodShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- OnSite Storage
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Commercial Storage Units
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great service”
“great work by movers”
“great easy service helps move at own pace”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage consistently fails to meet scheduled pick-up times.
Recent Reviews Mention...
“Cancelled pickup last minute.”
“On time and reliable delivery and pickup”
“Pod picked up in timely manner”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“cost was exactly what/how they said it would be”
“felt a bit expensive but was worth the convenience”
“extremely expensive due to unexpected charges”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage is viewed poorly due to inadequate customer service.
Recent Reviews Mention...
“easy to schedule”
“Made all communications clear”
“customer service did not respond effectively”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“cost was exactly what/how they said it would be”
“Stuck to their quotes, no hidden fees”
“debited my account twice erroneously”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“rescheduled far beyond reasonable timeframe”
“failed to load all items into the pod”
“Fast loading and unloading”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Happy workers”
“absolutely awful company”
“drivers were completely professional”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage is overwhelmingly seen as an undesirable choice.
Recent Reviews Mention...
“would hire again”
“recommend this company and would hire again”
“Would definitely hire again due to stress-free experience”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Professional & Courteous”
“crew behaved unprofessionally”
“drivers were completely professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“not offering anything to make up for their mistake”
“only offered $50 off for inconvenience ”
“Was told to wait multiple times with no resolution”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“All our valuables were undamaged”
“items were broken and unrepairable”
“equipment leaked oil, damaging the driveway”
Customer Insights
Cost: $ 899.00 from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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