Since 1989, ABC Quality Moving & Storage has been helping people in the Greater St. Louis area move their homes and businesses. It is a top-rated moving company on Angie’s List, with a staff of reliable, competent individuals who genuinely care about their customers’ needs. Arnold, MO-based ABC Quality Moving offers local and long-distance moving services, storage solutions, packing and crating, junk removals, and donation drop-offs. All moves come with furniture disassembly and reassembly, shrink and quilt wrapping, and floor and banister protection. Additionally, the company offers a premium insurance policy at no cost to clients. Family-owned and fully licensed, ABC Quality Moving & Storage has retained an impressive 96% client retention ratio over the years. It must be doing something right to have so many happy customers in St. Louis, MO who keep coming back whenever they need assistance.
ABC Quality Moving & Storage
About ABC Quality Moving & Storage
Additional Cities Served: O'Fallon, St. Charles, St. Peters, Florissant, Chesterfield, BellevilleShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Commercial Moving
- Storage Services
- Packing & Crating
- Specialty Moving
- Junk Removal & Donation Drop Off
- St. Louis Local Moves
- St. Louis Office and Commercial Moves
- St. Louis Long-Distance Moves
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 11/17/23*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of ABC Quality Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
ABC Quality Moving & Storage generally seems to provide excellent service with numerous satisfied customers praising their efficiency and professionalism, though a few have reported negative experiences.
Recent Reviews Mention...
“another excellent experience”
“everything went smoothly”
“Absolutely a nightmare from the time they quoted price”
2. Punctuality
Nationwide Average: 8.07/10
ABC Quality Moving & Storage overwhelmingly receives praise for their timely arrivals and consistent ability to show up ready and on schedule, albeit a few exceptions regarding early arrivals and a notable instance of tardiness affected by external factors.
Recent Reviews Mention...
“team showing up on time and ready to go”
“Completed within the specified time frame”
“they were punctual”
3. Affordability
Nationwide Average: 7.69/10
ABC Quality Moving & Storage generally provides great value and reasonably priced services, despite a few reports of costs exceeding initial quotes.
Recent Reviews Mention...
“worth every penny”
“quoted $1500-$1800 for a small move”
“bid was reasonable, final cost under the estimate”
4. Communication
Nationwide Average: 7.53/10
ABC Quality Moving & Storage has received mixed reviews, with several instances of positive feedback about responsiveness and helpfulness contrasting with numerous complaints of unprofessional behavior and poor follow-up.
Recent Reviews Mention...
“unpack everything just the way you request”
“From scheduling the move with the office”
“office is run by bozos with apparently no management”
5. Stick to Prices
Nationwide Average: 5.99/10
ABC Quality Moving & Storage generally adheres to the initial estimates, as reflected by numerous mentions of accurate pricing and no surprise fees, though there are notable instances of customers being charged significantly more than quoted.
Recent Reviews Mention...
“No mention of price discrepancies”
“final cost was under the estimate”
“contract states if there's damages, they don't pay”
6. Speed
Nationwide Average: 8.58/10
ABC Quality Moving & Storage generally receives high praise for their quick and efficient service, despite a few outliers reporting longer-than-expected move times.
Recent Reviews Mention...
“never stopped working, they hustle”
“Move started at 9:00 a.m. and we were done by 2:00”
“Completed the move quickly within 2 hours”
7. Friendliness
Nationwide Average: 8.91/10
ABC Quality Moving & Storage generally receives praise for their professional, polite, and courteous staff, with customer reviews frequently highlighting their respectful and pleasant demeanor, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“Professional, friendly and helpful service”
“Kind, respectful, and funny”
“Personal mention of movers implies friendliness”
8. Will Hire Again
Nationwide Average: 8.18/10
ABC Quality Moving & Storage appears to be overwhelmingly recommended by the majority of clients for future moves, although there are a few who express strong dissatisfaction and would not use their services again.
Recent Reviews Mention...
“can't recommend highly enough”
“Would highly recommend this company”
“will never use them again and will tell everyone how terrible they are”
9. Professionalism
Nationwide Average: 8.31/10
ABC Quality Moving & Storage generally receives high praise for their professional work ethic, respectful and hardworking attitude, and knowledgeable team members, although there are a few reports of unprofessional behavior and issues that slightly mar an otherwise commendable reputation.
Recent Reviews Mention...
“professional work ethic”
“Professional service by all involved”
“unprofessional and terrible”
10. Conflict Handling
Nationwide Average: 4.07/10
ABC Quality Moving & Storage is predominantly criticized for their reluctance to take responsibility and address customer complaints or damages, although there are rare instances where they've taken appropriate actions to amend issues.
Recent Reviews Mention...
“I have to pay a deductible before investigation”
“did not attempt to right the wrongs”
“took no responsibility for damaged furniture”
11. Precision & Care
Nationwide Average: 8.01/10
ABC Quality Moving & Storage generally provides satisfactory service with numerous mentions of careful handling and safe delivery of items, although there are a few significant complaints of damage and mishandling.
Recent Reviews Mention...
“make everything fit and handled items well”
“no damages”
“scratched the floor, dented the furniture”
Customer Insights
Cost: $ 1840.00 from 4 historical data points
Local Move Duration: 5 hours from 13 reviews
Great Crew Members
| Cody, Riley, Timmy | Professional, friendly and helpful service |
| Cody, Mitch, Justin | fantastic job moving me |
| Cody, Timmy, Ralph | Busted their tails and knocked that move out efficiently |
| James, Keywand | they did a great job and were very careful |
| Megan, Cody, Ralph, Frank, Kort | Thank you for kind and excellent teamwork |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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