PODS® Moving & Storage ensures flexibility and affordability throughout your upcoming move. Residents of Springfield, Missouri can call PODS® to rent a storage container – there are various sizes and options available. The PODS® experts will deliver your container, contactless and always on time. Your PODS® personal moving and storage team can connect you with local packing and loading companies if you need assistance. If not, you can load up your pod on your own time, then keep it as at-home storage. Alternatively, your PODS® experts can pick it up and secure it at a PODS storage facility, or deliver the container to your new home anywhere in the country. Founded in 1998, PODS® serves the greater Springfield area.
PODS Moving & Storage
Ranked Top 10 Best Movers in Springfield, MO

Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Car Shipping
- Moving and Storage Supplies
- Moving Help
- Move In Services
- Container Delivery Requirements
- Moving Checklist
Authorized
for Interstate Moves
Last Checked: 08/07/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generally provides excellent moving and storage services, with most customers praising the simplicity and professionalism of the process, though some have experienced delays and billing issues.
Recent Reviews Mention...
“everything went well”
“Our initial delivery was delayed and endpoint delivery was three days late”
“PODS made storing simple and fast”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has received varied feedback, with several customers praising their timeliness while others experienced delays and rescheduling issues.
Recent Reviews Mention...
“notified of delays the day before, both times”
“everything was done on time”
“on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage has received mixed feedback with some customers finding it reasonably priced or even a bargain, while others criticize it for being expensive, particularly for cross-country moves and when considering additional fees.
Recent Reviews Mention...
“$2,500, about twice the cost as a rental truck”
“Over $2000 to move and nearly $300/month in storage fees”
“It was reasonably priced”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage has received mixed feedback, with some customers praising the clear communication and helpful customer service, while others experience significant difficulties in resolving issues and staying informed about service changes.
Recent Reviews Mention...
“hard to get thru on phone to resolve issues”
“Very clear communication”
“not properly informed of delays, call center had no location info”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage frequently faces criticism for charging customers more than initially quoted, with many instances of unexpected and unauthorized additional charges, overshadowing the rare experiences where quoted prices were honored.
Recent Reviews Mention...
“Fraudently charged me an extra month”
“Did not stick to quoted prices.”
“got charged extra unexpectedly”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage has received mixed feedback, with some experiences highlighting slow service, while at least one instance showed remarkable efficiency in completing a job in one day.
Recent Reviews Mention...
“crew were extremely slow”
“Drivers were slow and had to leave to 'turn the POD around'.”
“managed it all in one day”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage consistently receives praise for their helpful, courteous, and great local team, as well as for the gentleman who offered any necessary assistance.
Recent Reviews Mention...
“everyone I dealt with was friendly and helpful”
“courteous”
“the local team was great”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage has a significant number of positive testimonials from customers who would happily use their services for future moves, although there are also instances of strong dissatisfaction leading some customers to express a refusal to rehire the company.
Recent Reviews Mention...
“would not hire again due to past due lockout”
“will use again”
“because of the delays and overall experience”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage has received mixed feedback, with compliments on the overall professional handling of moves and the local team, tempered by criticisms involving a pushy crew member and improperly conducted behavior from drivers.
Recent Reviews Mention...
“every aspect of the move was very professional”
“the local team was great”
“crew member was a pushy jerk”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage has demonstrated a mixed performance, with incidents of proactivity and facilitation in resolving issues, but also instances where customers felt their concerns were not adequately addressed or only partially resolved.
Recent Reviews Mention...
“no proactive action to resolve past due notice”
“was offered to reorient the container after bringing it up”
“would only refund half”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage generally provides a secure and meticulous service, although there have been instances of significant damage to customers' belongings.
Recent Reviews Mention...
“half my stuff is damaged”
“all items were secure, no items lost”
“Nothing implied about items being damaged”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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