Based out of Columbia, Missouri, Premier Moving & Storage, Inc. is a local and long-distance moving company that has been in the business of serving families and businesses in the community since 1957. For over half a decade, it has also been a proud agent of North American Van Lines which gives it a nationwide network of movers to get you where you need to go. This company has ample professional experience in packing, loading, storing, relocating both residential and commercial customers. Premier Moving & Storage, Inc. has been in the business for a long time and has valuable experience in specialty moves whether you need to have a piano, antiques, fine art, or even a motorcycle moved from one place to another across the city or across the country.
Premier Moving & Storage, Inc.
Ranked Top 10 Best Movers in Columbia, MO
Moving Services
- Local and LongDistance Moving
- Specialty Moves (including piano and artwork)
- Local Storage
- Temporary or longterm storage
- Warehousing and ondemand delivery options
- Residential and commercial relocation services
- Packaging and storing services
- Reliable and responsive service
- Professional and dependable movers
- Customized moving plans
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Premier Moving & Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Premier Moving & Storage, Inc. is generally praised for their impressive, professional, and efficient moving services, though a few customers report serious issues such as theft and damage.
Recent Reviews Mention...
“impressed with their services”
“outstanding service from Premier Moving & Storage”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Premier Moving & Storage, Inc. generally exhibits reliable on-time service, with most reviews highlighting timely arrivals, although there have been a few instances of late arrivals and communication issues regarding delivery notifications.
Recent Reviews Mention...
“crew and estimator arrived on time”
“They arrived a little early”
“exactly on time”
3. Affordability
Nationwide Average: 7.69/10
Premier Moving & Storage, Inc. receives mixed feedback, with several customers finding their pricing fair and even cheaper than expected, while others have had issues with higher than expected charges and dissatisfaction with pricing transparency and customer service.
Recent Reviews Mention...
“pricing was very fair”
“explained as $500 but charged $1000”
“final cost came in under the estimate”
4. Communication
Nationwide Average: 7.53/10
Premier Moving & Storage, Inc. generally provides prompt and thorough responses with great customer service, though there are notable instances of poor service and lack of responsiveness as evidenced by some customers reporting rudeness and challenges in getting updates or callbacks.
Recent Reviews Mention...
“each question was answered and follow-up was thorough”
“quick to respond”
“Great customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Premier Moving & Storage, Inc. generally adheres to their initial estimates but has instances of significant discrepancies and incomplete service despite full payment.
Recent Reviews Mention...
“quoted $500, charged $1000”
“Partial delivery despite full payment.”
“on budget”
6. Speed
Nationwide Average: 8.58/10
Premier Moving & Storage, Inc. is generally praised for efficient and quick moves, completing jobs ahead of schedule, although there were isolated complaints regarding slow unloading times.
Recent Reviews Mention...
“got my move done quickly”
“move was efficient and seemed like a breeze”
“Got the truck loaded quickly”
7. Friendliness
Nationwide Average: 8.91/10
Premier Moving & Storage, Inc. generally receives praise for their courteous and helpful attitude, with numerous clients appreciating their professionalism and the enjoyable nature of their interactions, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“LOVED the staff”
“unprofessional behavior during service”
“thieving people”
8. Will Hire Again
Nationwide Average: 8.18/10
Premier Moving & Storage, Inc. generally receives high praise and repeat hiring intentions, although a smaller segment of customers express strong dissatisfaction and a reluctance to use the company's services in the future.
Recent Reviews Mention...
“highly recommend their services”
“recommend Premier Moving & Storage for anyone moving”
“would not hire this company again”
9. Professionalism
Nationwide Average: 8.31/10
Premier Moving & Storage, Inc. receives primarily high praise for their hard-working, courteous, and professional teams, despite a few reports of unprofessionalism and distractions.
Recent Reviews Mention...
“demonstrated the utmost professionalism”
“crew was unprofessional and distracted”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Premier Moving & Storage, Inc. seems to have a generally poor track record of resolving customer issues, with multiple complaints about unaddressed or unresolved problems, though there's an instance where they compensated for damaged items.
Recent Reviews Mention...
“was able to recoup for my many damaged items”
“did not address my issue with the stolen jewelry”
“unwilling to discuss erroneous fees”
11. Precision & Care
Nationwide Average: 8.01/10
Premier Moving & Storage, Inc. generally receives high praise for careful and respectful handling of belongings, although there are a few significant complaints concerning damaged or missing items.
Recent Reviews Mention...
“stood on furniture with shoes”
“many damaged items”
“handled all belongings with extreme care”
Great Crew Members
Tony | Tony and his team were efficient and professional |
Matt, Dakota, Jarquise | hard working, kind, courteous, helpful |
Tony, Dustin | Tony and Dustin did excellent work |
Russell, Dalton, Freddie, Mark | made the difficult job seem like a breeze and were efficient |
Steve, Mike, Josh | especially driver Josh for careful packing and logistics |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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