Dalton Logistics is a St. Louis-based moving company specializing in white glove commercial moving services. They cover a 100,000 square mile area in the Missouri/Illinois region and provide first mile, final mile, and last mile delivery solutions. Clients can customize pickups and deliveries, with service options such as single man threshold, multi-crew, room of choice with light assembly, and debris removal. With 57,000 sq. ft. of warehouse space, Dalton Logistics offers project logistics, commercial shipping, and distribution for the hotel and restaurant industries. As a sales agent and distribution center for CRST Specialized Transportation, they handle medical equipment, telecom, IT, fixture rollouts, and numerous other high-value products. For those looking to make a move within the area, consider using expert moving services in Wildwood, MO.
Dalton Logistics
About Dalton Logistics
Additional Cities Served: Maryland Heights, Hazelwood, Fairview Heights, Dardenne Prairie, Bridgeton, EllisvilleShow More >
Moving Services
- White Glove Service
- Room of Choice
- Threshold Service
- Liftgate Services
- Additional Labor
- Fixture Roll Outs
- Light Assembly
- Additional Valuation
- Packaging for LTL Transit
- Debris Removal
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Dalton Logistics
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Dalton Logistics has generally high praise for their moving services and timeliness, though they face significant criticism regarding customer service and delivery issues from a noticeable minority of customers.
Recent Reviews Mention...
“great work by movers”
“delivered as promised and ahead of schedule”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Dalton Logistics generally receives high praise for being on time and ahead of schedule, though there are notable exceptions where they failed to show up as planned.
Recent Reviews Mention...
“were prompt with their timing”
“ahead of the original schedule”
“appointment just as scheduled”
3. Communication
Nationwide Average: 7.53/10
Dalton Logistics experiences a mix of exceptionally positive feedback praising responsiveness and professionalism, alongside significant criticism for lack of communication and unresponsiveness, indicating inconsistency in their communication efforts.
Recent Reviews Mention...
“called and texted to confirm delivery”
“great communication”
“good communication”
4. Speed
Nationwide Average: 8.58/10
Dalton Logistics receives mixed reviews, with many praising their quick and efficient service, yet a significant number of complaints highlight delays and issues with delivery times.
Recent Reviews Mention...
“done 15-20 minutes tops”
“very fast”
“fast loading”
5. Friendliness
Nationwide Average: 8.91/10
Dalton Logistics is overwhelmingly perceived as very friendly and professional, with numerous mentions of courteous, respectful, and helpful behavior, despite a few isolated instances of poor treatment.
Recent Reviews Mention...
“very nice and professional”
“they are friendly”
“courteous throughout the process”
6. Will Hire Again
Nationwide Average: 8.18/10
Dalton Logistics has received strong endorsements from a majority of clients, though a notable minority have expressed clear dissatisfaction and an unwillingness to re-engage the company's services.
Recent Reviews Mention...
“recommend this company and would hire again”
“recommend this company and would hire again”
“we thank them”
7. Professionalism
Nationwide Average: 8.31/10
Dalton Logistics generally receives positive feedback for their professionalism and courteous service, though a few reviews highlight instances of unprofessional behavior.
Recent Reviews Mention...
“were professional throughout the move”
“courteous, professional delivery”
“not professional in handling items.”
8. Conflict Handling
Nationwide Average: 4.07/10
Dalton Logistics generally shows poor effort and responsiveness in addressing issues, with the exception of one instance where they ensured customer satisfaction.
Recent Reviews Mention...
“argued about the damage.”
“trying to get claim filed”
“made sure we were happy before they left”
9. Precision & Care
Nationwide Average: 8.01/10
Dalton Logistics has mixed feedback, ranging from significant care and attention leading to customer satisfaction to instances of negligence resulting in damaged items and property.
Recent Reviews Mention...
“ripped mattress and damaged railing and wall.”
“careful with my possessions”
“motorcycle arrived damaged”
Great Crew Members
| Dalton | Dalton made the delivery very well executed |
| Jen | Jen ensured professionalism and care in delivery |
| Chris | Chris made a great impression and was accommodating. |
| Chris,Devon,Scott | were outstanding and professional |
| Dalton, Chris | Dalton was amazing, Chris was responsive |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Wildwood Moving Services
