Fry-Wagner Moving & Storage, a fourth-generation family-owned business, has been providing relocation and logistics services since 1908. The company has locations in Kansas City, St. Louis, MO, and Springfield, Missouri. As an agent for United Van Lines, Fry-Wagner's service area extends nationwide and internationally. The company specializes in residential moving and storage, commercial moves, warehousing and distribution, transportation, and logistics services. Fry-Wagner is dedicated to providing superior quality service, ensuring a smooth and stress-free relocation process. With over a century of experience and a global partner network, Fry-Wagner can accommodate any project, large or small.
Fry-Wagner Moving & Storage
About Fry-Wagner Moving & Storage
Additional Cities Served: O'Fallon, St. Charles, St. Peters, Florissant, Chesterfield, WildwoodShow More >
Moving Services
- Fullservice residential moves
- DIY portable storage containers
- Local moving
- Longdistance moving
- International moving
- Commercial relocation
- Office moving
- Warehousing and distribution services
- Logistics services
- Final mile delivery services including assembly & installation, final placement and debris removal
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Fry-Wagner Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.02/10
Nationwide Average: 8.44/10
Fry-Wagner Moving & Storage exhibits a polarized performance; while many customers experience exceptional service and professionalism, a significant minority report severe issues with item and property damage, poor quality of packing, and unprofessional service.
Recent Reviews Mention...
“great work by movers”
“items were scratched, dented, and broken”
“"movers tried to state they used the full 10 hours when they clearly rushed the job"”
2. Punctuality
5.86/10
Nationwide Average: 8.07/10
Fry-Wagner Moving & Storage demonstrates a mixed performance, with numerous reviews praising timely arrivals while a significant number highlight delays and lack of timely communication.
Recent Reviews Mention...
“The crew was on time”
“Movers showed up on time”
“Arrived right on time”
3. Affordability
4.91/10
Nationwide Average: 7.69/10
Fry-Wagner Moving & Storage receives mixed reviews, with several customers finding them overpriced or reporting charges higher than expected, while others describe their pricing as reasonable and competitive.
Recent Reviews Mention...
“"move was almost 2 thousand dollars for a 3 bedroom home"”
“charged for more than the service provided”
“very reasonably priced”
4. Communication
6.47/10
Nationwide Average: 7.53/10
Fry-Wagner Moving & Storage demonstrates a predominantly positive experience through professionalism, responsiveness, and thorough follow-ups, despite a notable minority of complaints regarding poor communication and unresponsiveness.
Recent Reviews Mention...
“Great communications before, during, and after the move”
“Company was available by phone and ready to answer questions”
“professionalism displayed by salesman and crew”
5. Stick to Prices
3.77/10
Nationwide Average: 5.99/10
Fry-Wagner Moving & Storage has a mixed track record, with several customers complaining about being overcharged or experiencing price discrepancies, though a few reported accurate or even better-than-expected pricing.
Recent Reviews Mention...
“"tried to overcharge by stating they used full 10 hours"”
“charged for an extra crate despite evidence and mover agreement”
“Estimate was on the penny showing accurate pricing”
6. Speed
6.64/10
Nationwide Average: 8.58/10
Fry-Wagner Moving & Storage has received mixed feedback, with many praising their quick and efficient service, while others have experienced significant delays and slow performance.
Recent Reviews Mention...
“"they clearly rushed the job"”
“unloaded in 10 minutes”
“packed in less than half the time expected”
7. Friendliness
8.89/10
Nationwide Average: 8.91/10
Fry-Wagner Moving & Storage is overwhelmingly described as having respectful, courteous, and professional staff, with only a few instances of perceived rudeness or unprofessional behavior.
Recent Reviews Mention...
“guys were very nice”
“they are friendly”
“They are respectful”
8. Will Hire Again
6.5/10
Nationwide Average: 8.18/10
Fry-Wagner Moving & Storage receives mixed feedback, with a strong polarization between customers who express high satisfaction and loyalty, and those who adamantly would not use or recommend their services again.
Recent Reviews Mention...
“would not hire again”
“not a happy customer at all”
“"DO NOT USE THIS COMPANY IF AT ALL POSSIBLE!!!"”
9. Professionalism
7.11/10
Nationwide Average: 8.31/10
Fry-Wagner Moving & Storage generally receives praise for their crew's professionalism and hard work, although there are notable instances of unprofessionalism and mishaps reported.
Recent Reviews Mention...
“unprofessional conduct by crew”
“professionalism displayed by salesman and crew”
“crew was professional throughout the moves”
10. Conflict Handling
3.07/10
Nationwide Average: 4.07/10
Fry-Wagner Moving & Storage shows inconsistency, with some customers praising quick and fair resolutions, but a significant number experiencing refusal or insufficient efforts to address and compensate for issues and damages.
Recent Reviews Mention...
“hoping for a better damage claim experience”
“"their idea of compensation for loss is 24 dollars"”
“they refused to adjust the charges when in error”
11. Precision & Care
5.86/10
Nationwide Average: 8.01/10
Fry-Wagner Moving & Storage has a mixed reputation with significant disparities between customers experiencing excellent care and protection of their belongings and others reporting extensive damage and loss.
Recent Reviews Mention...
“they are friendly”
“so much damage to items”
“"items were STOLEN and broken products"”
Customer Insights
Cost: $ 2243.00 from 3 reviews
Interstate Move Duration: 7 days from 8 reviews
Great Crew Members
| Isaac | Isaac immediately got to work and was efficient |
| Travis, Greg | professionalism displayed and efficiency noted |
| Rhonda, Keith | Rhonda was diligent, Keith led the crew well |
| sales person, moving coordinator, packers, truck driver, movers, third party providing crating | everyone deserves the highest praise |
| Steve, Mike, Shawn, Edmondo | did a great job in the packing and moving process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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