Out & In Moving is a locally-owned and operated moving company based in Kansas City, serving the greater Kansas City metro area. With over 50 years of combined experience, this company specializes in residential moves, commercial moves, and long-distance moves. Their team of professional movers is known for providing personalized service and ensuring customer satisfaction. In addition to their moving services, they also offer furniture moving and heavy item moving services. Their commitment to excellence is evident in every aspect of their work, from the owner's involvement to their competitive rates and focus on customer satisfaction.
Out & In Moving
About Out & In Moving
Additional Cities Served: Overland Park, Kansas City, Olathe, Independence, Lee's Summit, ShawneeShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Residential Moving
- Commercial Moving
- Furniture Moving
- Heavy Item Moving
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
Have feedback for Out & In Moving?
Error. Please try again later.
Summarized Review of Out & In Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Out & In Moving enjoys overwhelmingly positive feedback for their professionalism, efficiency, and customer service, despite isolated incidents of dissatisfaction.
Recent Reviews Mention...
“great work by movers”
“Pat & Tre were amazing”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Out & In Moving generally maintains a high level of timely service and promptness, with many customers affirming that the moving team arrived on time, stayed within scheduled windows, or communicated effectively if any delays occurred.
Recent Reviews Mention...
“Super punctual and very helpful”
“They never showed up or notified us”
“always super prompt service”
3. Affordability
Nationwide Average: 7.69/10
Out & In Moving is overwhelmingly regarded as cost-effective and reasonably priced, offering competitive rates and discounts that make their services a great deal, despite a few experiences citing higher than expected costs.
Recent Reviews Mention...
“Definitely worth the price”
“Too expensive”
“cost effective”
4. Communication
Nationwide Average: 7.53/10
Out & In Moving generally receives high praise for its responsiveness, efficient handling of paperwork and communications, and consistent follow-ups, showing a strong commitment to customer service despite a few reported instances of unreturned calls or texts.
Recent Reviews Mention...
“efficient communication handling paperwork and texts”
“follow up with calls from the owner ”
“explained everything regarding the move”
5. Stick to Prices
Nationwide Average: 5.99/10
Out & In Moving has received mixed feedback with instances of both adhering to and significantly deviating from the initial quotes.
Recent Reviews Mention...
“did not stick to quoted price”
“my quote was $480, charges at the end were $980”
“final price was lower than quoted”
6. Speed
Nationwide Average: 8.58/10
Out & In Moving receives overwhelmingly positive feedback, praised for being quick, efficient, and professional, with almost all clients reporting very fast and careful moving services.
Recent Reviews Mention...
“super quick”
“handled all very carefully and fast”
“they were fast”
7. Friendliness
Nationwide Average: 8.91/10
Out & In Moving consistently demonstrates exceptional kindness and politeness, with every team member from Vince to Peyton and beyond being noted for their respectful, courteous, and personable interactions.
Recent Reviews Mention...
“Vince, Tre, and Peyton were very respectful”
“Vince and Peyton were so kind”
“Brent and Tony so nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Out & In Moving receives overwhelmingly positive feedback, with a multitude of customers expressing their high likelihood to reuse and recommend their services, alongside a few dissenting opinions regarding not hiring them again.
Recent Reviews Mention...
“will recommend to everyone”
“highly, highly recommend Out and In”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Out & In Moving consistently receives praise for their professional, hardworking, and courteous team, despite a few isolated incidents of unprofessional behavior.
Recent Reviews Mention...
“Vince, Tre, and Peyton were professional”
“very professional guys”
“Brent and Tony professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Out & In Moving showcases a disparity in experiences, with several customers praising their efforts to resolve issues promptly and make accommodations, while others criticize a lack of follow-through and concrete actions to fix damages.
Recent Reviews Mention...
“always puts the clients first”
“said "sorry" but no real help with issues”
“owner isn’t fixing any of the damage”
11. Precision & Care
Nationwide Average: 8.01/10
Out & In Moving consistently demonstrates exceptional diligence and respect for customers' belongings, ensuring everything from furniture to antiques and heavy equipment is moved safely and without damage, with isolated incidents of dissatisfaction being notably rare.
Recent Reviews Mention...
“they took so much care with the furniture”
“very respectful of our furniture”
“Wrapped everything well to assure nothing was damaged”
Customer Insights
Local Move Duration: 5.75 hours from 4 reviews
Great Crew Members
Tre,Vince,Patrick,Peyton | great work by movers |
Peyton,Patrick,Vince | terrific and worked really hard, appreciated them so much |
Pat, Tre | Pat & Tre were amazing & super quick |
Vince, Tre, Peyton | very respectful of our furniture and fast |
Vince, Will, Trey | cared about the job they did |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing NowAdditional Resources
Kansas City Moving Services
Nearby Cities