Mom & Me Junk Removal is a family-owned business based in House Springs, Missouri. The company began as a resale shop by a single mom of five kids, wanting to provide for her family and give back to the community. Today, Mom & Me Junk Removal offers a range of services including full-service cleanouts, packing and moving, dumpster rental, and demolition. If you're looking for different moving options, you can explore other Perryville, MO movers. They are committed to recycling, reusing, and reducing as much as possible and aim to open a free store for the local community by 2024. To get a free price quote, customers can call or text 636-215-0572 with pictures of their items.
Mom & Me Junk Removal
Ranked Top 10 Best Movers in Perryville, MO
Moving Services
- Full service cleanout
- Packing and moving
- Dumpster rental
- Demolition
Awards
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Summarized Review of Mom & Me Junk Removal
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Mom & Me Junk Removal receives high praise for their professionalism, efficiency, and courteous service, with customers frequently recommending and commending the company, despite a couple of dissatisfactory incidents cited.
Recent Reviews Mention...
“Absolutely top notch service”
“same day professional service”
“Great business to work with”
2. Punctuality
Nationwide Average: 8.07/10
Mom & Me Junk Removal consistently receives high praise for their timely arrivals and prompt service, with only a rare mention of scheduling mishaps.
Recent Reviews Mention...
“came on time”
“punctual”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Mom & Me Junk Removal is highly regarded for its fair and reasonable pricing, although there was a single concern about inconsistent costs on a second service.
Recent Reviews Mention...
“Super affordable and easy to book”
“price was fair”
“good rates”
4. Communication
Nationwide Average: 7.53/10
Mom & Me Junk Removal is generally praised for its great communication, responsiveness, and for keeping customers well-informed throughout the service process, with Katie particularly noted for her effective and sweet communication with clients.
Recent Reviews Mention...
“first call to Katie was great”
“Great communication”
“spoke with Katie and set up everything quickly”
5. Stick to Prices
Nationwide Average: 5.99/10
Mom & Me Junk Removal has mixed feedback with instances of honoring initial quotes and no surprise fees balanced by reports of overcharging and billing for services not performed.
Recent Reviews Mention...
“1st time clear but 2nd charged much more than told”
“honored the quote given”
“billed for unperformed services”
6. Speed
Nationwide Average: 8.58/10
Mom & Me Junk Removal consistently receives praise for quick and efficient service, although there was an isolated complaint about an issue with left appliances.
Recent Reviews Mention...
“made quick work of hauling off my sectional”
“quick and efficient with every job”
“removed everything in a timely manner”
7. Friendliness
Nationwide Average: 8.91/10
Mom & Me Junk Removal consistently demonstrates exceptional politeness, respectfulness, and a personable approach, ensuring their clients experience professional and genuinely kind interactions with their team.
Recent Reviews Mention...
“very polite and professional”
“the friendliest nonjudgmental people”
“very efficient”
8. Will Hire Again
Nationwide Average: 8.18/10
Mom & Me Junk Removal appears to be highly regarded with many customers expressing a strong intent to recommend and reuse their services, despite a very few instances of dissatisfaction.
Recent Reviews Mention...
“highly recommend this service and would use again”
“would definitely hire again”
“will definitely be calling again”
9. Professionalism
Nationwide Average: 8.31/10
Mom & Me Junk Removal receives high commendations for their professional demeanor, polite conduct, and capacity to go above and beyond, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“professional service reflects professional crew”
“polite and professional”
“they were professional and went above and beyond”
10. Conflict Handling
Nationwide Average: 4.07/10
Mom & Me Junk Removal shows inconsistency as they have instances of going above and beyond, but also moments of refusal to take necessary corrective actions.
Recent Reviews Mention...
“went above and beyond what was expected”
“did not rectify firing situation”
“Crew swept out locker, which is above and beyond”
11. Precision & Care
Nationwide Average: 8.01/10
Mom & Me Junk Removal receives mixed feedback, as some customers praised their carefulness, while others reported negligence resulting in damage and mess.
Recent Reviews Mention...
“crew showed real care for items”
“Items thrown off 3rd floor, risking damage”
“careful when removing items”
Great Crew Members
Katie | Katie was fantastic |
Katie | Katie did a great job removing junk |
Katie | Katie made a significant positive impact |
Kate | Kate did great work |
Katie | Katie and her crew were quick and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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