The Aardvark Moving Company is a family-owned and operated business based in Kansas City, Missouri. The company has been operating for more than 15 years and has relocated over 10,000 families. They provide their services around Kansas City, Lenexa, Olathe, Overland Park, Prairie Village, Rosedale, and Shawnee, offering both local and long-distance moves. Their services include residential, commercial, and long-distance moving along with packing services. The company takes pride in their quality customer service, affordable rates, and no hidden fees. Aardvark Moving Company makes use of online software for more accurate estimates and is recognized as one of the top 10 moving companies in Kansas City.
Aardvark Moving Company
About Aardvark Moving Company
Additional Cities Served: Overland Park, Kansas City, Olathe, Independence, Lee's Summit, ShawneeShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Long Distance Moving
- Packing Service
Not Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Aardvark Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Aardvark Moving Company appears to have mixed reviews with a noticeable number of negative experiences concerning professionalism, service, and damaging incidents, despite some customers reporting high satisfaction.
Recent Reviews Mention...
“great work by movers”
“amazing job by movers”
“Best moving company around!!!”
2. Punctuality
Nationwide Average: 8.07/10
Aardvark Moving Company has mixed reviews, with some customers highlighting their on-time arrivals and others criticizing their significant delays and lack of communication.
Recent Reviews Mention...
“on time”
“were on time”
“No delays mentioned”
3. Affordability
Nationwide Average: 7.69/10
Aardvark Moving Company is generally seen as cost-effective and budget-friendly, though there are noted instances of unexpected charges and some dissatisfaction regarding pricing.
Recent Reviews Mention...
“price was awesome compared to others”
“extremely reasonable beating out all other companies”
“Came in under my budget”
4. Communication
Nationwide Average: 7.53/10
Aardvark Moving Company generally struggles with responsiveness and effective dialogue, despite a few instances of positive interactions regarding adherence to requests and damage discussions.
Recent Reviews Mention...
“very understanding and worked quickly to reschedule”
“kept good communication”
“outstanding customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Aardvark Moving Company often fails to meet its original estimates, resulting in customers experiencing unexpected charges and dissatisfaction.
Recent Reviews Mention...
“Ended up coming in under my budget/quote”
“NO hidden fees, came in on budget”
“the rate he quoted was the same once payment was due”
6. Speed
Nationwide Average: 8.58/10
Aardvark Moving Company receives mixed feedback, with some customers finding the service extremely fast and efficient, while others criticize the movers for being slow and unprofessional.
Recent Reviews Mention...
“charged for lunch break ”
“very efficient”
“Trying to get your move done as quick as possible”
7. Friendliness
Nationwide Average: 8.91/10
Aardvark Moving Company receives mixed reviews, with customers either praising their politeness and professionalism or criticizing them for being rude and unprofessional.
Recent Reviews Mention...
“professional guys”
“they are friendly”
“everyone was great, friendly, and easy to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
Aardvark Moving Company is mostly viewed negatively, with many customers expressing a definitive refusal to rehire or recommend them, despite a few highly positive recommendations.
Recent Reviews Mention...
“would definitely recommend them and use them again”
“would definitely hire again”
“Best moving company around!!!”
9. Professionalism
Nationwide Average: 8.31/10
Aardvark Moving Company has received a mix of reviews, with numerous complaints about unprofessional behavior ranging from rudeness to outright theft, counterbalanced by several high praises for professionalism and efficiency in handling tasks.
Recent Reviews Mention...
“professional guys”
“Cowboy and Shawn provided professional service”
“crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Aardvark Moving Company overwhelmingly demonstrates an apparent lack of effort and commitment to resolving issues, mistakes, and damages brought to their attention by customers.
Recent Reviews Mention...
“did not attempt to rectify the situation”
“lack of action from the company”
“did not try to fix the situation”
11. Precision & Care
Nationwide Average: 8.01/10
Aardvark Moving Company has numerous reports of mishandling, resulting in damaged and broken items despite a few exceptions where customers noted careful handling.
Recent Reviews Mention...
“didn't protect furniture unless insured ”
“took very good care of our stuff”
“handled items with care and consideration”
Customer Insights
Local Move Duration: 3.25 hours from 12 reviews
Great Crew Members
Cowboy,Shawn | Cowboy and Shawn provided professional customer service |
Odie | Odie worked hard and was professional |
Shaun, Charles, Nick | worked very hard, considerate, and accommodating |
Cowboy,Nick,Tracy | Cowboy and Nick amazing job and Tracy very helpful |
Tracy, Nick, Cowboy, Shawn | Tracy excellent service. Nick, Cowboy, Shawn friendly and efficient. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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