Since 2005, Moovers has been helping people in the Kansas City area move with its high-quality, affordable relocation services. This moving company stands out from many other Missouri companies because of its pricing model options, including a standard hourly package in addition to a Guaranteed Price model. As a full-service Kansas City moving company, Moovers provides packing services in addition to loading and unloading, so you can completely customize your moving experience. With hundreds of five-star reviews and an A+ rating from the Better Business Bureau, Moovers is one of Kansas City's top moving companies available.
Moovers Moving and Storage
About Moovers Moving and Storage
Additional Cities Served: Overland Park, Kansas City, Olathe, Independence, Lee's Summit, ShawneeShow More >
Moving Services
- Residential Moving Services
- Long Distance Moving
- Commercial Moving Services
- Storage Services
- Packing Services
Awards
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Summarized Review of Moovers Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Moovers Moving and Storage receives overwhelmingly positive feedback praising their exceptional service, professionalism, and efficiency, despite a few criticisms regarding cost and experiences.
Recent Reviews Mention...
“local move went well but cost was an issue”
“terrible moving experience”
“they really do not deserve even 1 star”
2. Punctuality
Nationwide Average: 8.07/10
Moovers Moving and Storage generally receives high praise for their on-time arrivals and efficient service, with only a few reports of delays.
Recent Reviews Mention...
“movers worked very slowly”
“they were on time”
“They were on time.”
3. Affordability
Nationwide Average: 7.69/10
Moovers Moving and Storage is overwhelmingly perceived as a cost-effective choice with competitive and reasonable pricing, making it the most affordable and valuable option among customers despite a few mentions of high costs.
Recent Reviews Mention...
“cost was way more than other quotes”
“cost double the original quote”
“They were $400 less than everywhere else”
4. Communication
Nationwide Average: 7.53/10
Moovers Moving and Storage generally receives high praise for their responsiveness and customer service, with several instances of stellar feedback, though there are notable concerns regarding responsiveness to complaints and claims.
Recent Reviews Mention...
“owner Mike is slow to respond via text”
“booking team was quick and responsive”
“customer service was amazing”
5. Stick to Prices
Nationwide Average: 5.99/10
Moovers Moving and Storage has a mixed but predominantly positive record, with many customers praising their accuracy and transparency, despite some reports of discrepancies and higher charges than initially quoted.
Recent Reviews Mention...
“fixed price with coupon versus hourly was misleading”
“booked date not available despite down payment”
“charged double the initial quote”
6. Speed
Nationwide Average: 8.58/10
Moovers Moving and Storage is overwhelmingly praised for their quick and efficient service, despite a few isolated complaints regarding slower than expected moves.
Recent Reviews Mention...
“move took 10 hours due to small truck”
“efficient in loading and transferring items”
“very professional and FAST”
7. Friendliness
Nationwide Average: 8.91/10
Moovers Moving and Storage overwhelmingly receives praise for their courteous, professional, kind, and friendly staff, despite a few isolated complaints about unprofessional behavior.
Recent Reviews Mention...
“Anthony started off with a friendly call”
“kindness, helpfulness”
“very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Moovers Moving and Storage receives overwhelmingly positive feedback, with a vast majority of customers expressing a strong intent to reuse their services, recommend them to others, or have already become repeat clients, despite a few expressing dissatisfaction primarily due to perceived unprofessionalism or shady business practices.
Recent Reviews Mention...
“will not hire again due to shady business practices”
“would not hire again”
“do not trust”
9. Professionalism
Nationwide Average: 8.31/10
Moovers Moving and Storage overwhelmingly receives positive praise for their professional conduct, efficient service, and respectful attitude, with only a few instances of unprofessional behavior noted.
Recent Reviews Mention...
“unprofessional behavior observed”
“asked for tips despite causing damage.”
“Anthony led his team well”
10. Conflict Handling
Nationwide Average: 4.07/10
Moovers Moving and Storage generally falls short, with numerous customers reporting insufficient efforts to address or rectify their service issues, despite a few positive experiences where they were praised for their professionalism and corrective actions.
Recent Reviews Mention...
“manager gave a small refund but didn't fully accept responsibility”
“lack of accountability shown”
“did not rectify any issues”
11. Precision & Care
Nationwide Average: 8.01/10
Moovers Moving and Storage overwhelmingly receives positive feedback for their meticulous approach and overall carefulness, though there are a few instances of reported damage and customer dissatisfaction.
Recent Reviews Mention...
“broken freezer door, scraped cocktail table”
“Movers marred woodwork and scratched refrigerator.”
“handled all of our stuff with care”
Customer Insights
Cost: $ 734.00 from 3 reviews
Local Move Duration: 3 hours from 67 reviews
Interstate Move Duration: 2 days from 6 reviews
Great Crew Members
Anthony, Tyler | Anthony led the team well, Tyler was part of the team |
Akeem, Ed | exceptional work was done by Akeem and Ed |
Hakeem, Eddy G, Darrien | Shout out to the crew |
Hakeem, Eddy G, Patrick | they were amazing, efficient, and careful |
Ed, Edward, BJ | very professional and FAST |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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