1-800-PACK-RAT Moving and Storage offers secure and affordable moving and storage solutions. Their primary service involves delivering all-steel, portable storage and moving containers to clients. Once packed, they retrieve the containers and move them to the client's preferred location or store them in one of their secure facilities until ready for delivery. They facilitate both long-distance and local moves, saving customers from the stress of driving rental trucks. The company also offers on-site storage solutions for clients undergoing renovation projects and warehouse storage solutions through its nationwide network of over 65 secure facilities. Their commitment is to deliver unrivaled customer service in the Kansas City, MO moving industry. Assessment of the "Website Information" reveals that the company's origin, years of operation, and specific locations are unspecified. Also, the crawl for the services and about us pages was not successful.
1-800-PACK-RAT Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: Overland Park, Kansas City, Independence, Shawnee, Blue Springs, LeawoodShow More >
Moving Services
- Local Moving Solutions
- LongDistance Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions
- Compare Us to The Competition
- Moving Containers
- Storage Facility Locations
- Storage Resources
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1-800-PACK-RAT Moving and Storage receives mixed feedback, with some customers praising flawless communication and friendly interaction, great customer service, and an easy process, while others criticize it for horrible service, dishonesty, and lack of helpfulness.
Recent Reviews Mention...
“reliable and trustworthy service”
“unparalleled professionalism”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
1-800-PACK-RAT Moving and Storage generally fails to deliver and pick up as scheduled, with the majority of customers reporting significant delays, despite one mention of timely service.
Recent Reviews Mention...
“they picked up the POD as scheduled”
“my containers were supposed to leave over a month ago”
“changed drop off dates without proper communication.”
3. Affordability
Nationwide Average: 7.69/10
1-800-PACK-RAT Moving and Storage is highly praised for offering the best price.
Recent Reviews Mention...
“discount code made it very affordable”
“extremely expensive due to unexpected charges ”
“Pricing was very reasonable”
4. Communication
Nationwide Average: 7.53/10
1-800-PACK-RAT Moving and Storage has received mixed reviews, with praise for customer service and driver communication contrasted by criticisms regarding scheduling and reliability.
Recent Reviews Mention...
“customer service was friendly and knowledgeable”
“staff were very friendly and helpful”
“Chandra was helpful and answered all the questions”
5. Stick to Prices
Nationwide Average: 5.99/10
1-800-PACK-RAT Moving and Storage receives mixed feedback, with some customers experiencing dishonestly worded contracts regarding charges, while others report no issues with pricing.
Recent Reviews Mention...
“refusing to prorate the rent as promised”
“quote means nothing, upcharged me”
“charging fee despite their error without fixing.”
6. Speed
Nationwide Average: 8.58/10
1-800-PACK-RAT Moving and Storage is associated with extremely inconvenient waiting times.
Recent Reviews Mention...
“no eta because they use third party drivers”
“fast unloading and fast loading”
“delay in picking up pods”
7. Friendliness
Nationwide Average: 8.91/10
1-800-PACK-RAT Moving and Storage is highly praised for its friendly drivers and creating a completely at ease experience for customers.
Recent Reviews Mention...
“team was friendly”
“customer service was friendly”
“staff were very friendly and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
1-800-PACK-RAT Moving and Storage has garnered mixed reviews, with a notable portion of customers expressing dissatisfaction and a reluctance to use their services again, alongside a few highly positive endorsements recommending their services.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again”
“grateful for their service”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“organized and dedicated to customer satisfaction”
“team demonstrated unparalleled professionalism”
“everyone conducted themselves professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
1-800-PACK-RAT Moving and Storage shows a significant lack of responsiveness and efficiency in addressing customer claims and issues.
Recent Reviews Mention...
“refusing to refund the rent for the remainder of the month”
“refund some of the extra money as an "apology"”
“they don't care to fix issues.”
11. Precision & Care
Nationwide Average: 8.01/10
1-800-PACK-RAT Moving and Storage generally performs well though there have been instances of items getting damaged.
Recent Reviews Mention...
“driver destroyed mailbox, showing carelessness”
“Nothing was damaged”
“items stolen during move ”
Customer Insights
Cost: $ 2698.00 from 5 reviews
Great Crew Members
| Chandra, Sirdarrien | both have been stand out, very helpful |
| Chandra | Chandra was helpful, answered all questions, and professional |
| Mark | Mark's "yes-before-no" mentality made it work well |
| Stan, Lamar | great care in delivering and hauling away possessions |
| Clint | Clint is the man |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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