Since 2014, BigJExpress Moving & Logistics has been a go-to local moving company for residents of St. Charles and the surrounding areas, including being a popular choice among the movers in St. Louis, MO. It’s a business that relies on solid work ethic and family values. With over 15 years of experience, it understands the needs of a moving family and will help you find the right solutions to get things done within your budget. Its professional movers will always make sure your belongings are correctly wrapped and packed before transit. And your crew will also load everything efficiently to avoid shuffling and damage during the move. BigJExpress Moving & Logistics is a family-owned and operated business that is fully licensed and insured, giving you the best guarantee of safety and care.
BigJExpress Moving & Logistics
Ranked Top 3 Best Movers in St. Louis, MO
About BigJExpress Moving & Logistics
Additional Cities Served: O'Fallon, St. Charles, St. Peters, Florissant, Chesterfield, WentzvilleShow More >
Moving Services
- Local and regional moves
- White glove delivery service
- Logistic services
- Packing and moving services
- Moving large gun safes
- Moving hot tubs
- Inhome packing services
- Shrink and pad wrapping furniture
- Securing belongings during transit
- Stressfree moving experience
Awards
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Summarized Review of BigJExpress Moving & Logistics
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
BigJExpress Moving & Logistics is lauded for its exceptional, professional service, making the moving process smooth and stress-free, with numerous testimonials praising the company and recommending its highly professional and dedicated team for going above and beyond in delivering outstanding service.
Recent Reviews Mention...
“Josh's operation is the best I've ever encountered”
“they treated me great”
“did a great job moving one house to another”
2. Punctuality
Nationwide Average: 8.07/10
BigJExpress Moving & Logistics consistently arrives on time, quickly accommodates scheduling needs, and is commended for their promptness and timely service.
Recent Reviews Mention...
“punctual”
“showed up on time”
“worked me into schedule quickly”
3. Affordability
Nationwide Average: 7.69/10
BigJExpress Moving & Logistics is highly praised for its reasonable pricing, exceptional value, and fairness compared to the competition.
Recent Reviews Mention...
“very reasonably priced”
“worth every penny”
“price is very reasonable”
4. Communication
Nationwide Average: 7.53/10
BigJExpress Moving & Logistics is overwhelmingly praised for their responsiveness, professionalism, and excellent communication skills, ensuring all concerns are addressed and making them highly recommended for their ability to keep clients well-informed and satisfied throughout the moving process.
Recent Reviews Mention...
“communicated well during the move”
“they are kind and patient”
“Josh called me back right away”
5. Stick to Prices
Nationwide Average: 5.99/10
BigJExpress Moving & Logistics consistently maintains their initial price quotes, ensuring no unexpected charges, and always delivering on promises from start to finish, including providing extra-sturdy boxes as initially quoted.
Recent Reviews Mention...
“Big J didn't charge me anything.”
“quoted us a fair price and stuck to it”
“followed through on their word from beginning to end”
6. Speed
Nationwide Average: 8.58/10
BigJExpress Moving & Logistics consistently demonstrates a high level of efficiency, completing moves quickly and professionally, earning praise for their hard work and fast service.
Recent Reviews Mention...
“worked hard and quickly”
“got it done in no time”
“worked quickly and organized”
7. Friendliness
Nationwide Average: 8.91/10
BigJExpress Moving & Logistics consistently earns praise for their team's professionalism, kindness, and the exceptional, courteous service they provide, reflecting a genuinely welcoming and helpful attitude throughout the company.
Recent Reviews Mention...
“top pros, courteous”
“Josh and his team are top notch”
“can’t say enough good things about them”
8. Will Hire Again
Nationwide Average: 8.18/10
BigJExpress Moving & Logistics clearly enjoys a nearly unanimous vote of confidence from its customers, showcasing a robust record of satisfaction and recommendations, with only a singular dissent due to a lack of response.
Recent Reviews Mention...
“absolutely the best”
“would call them for a big move again”
“would definitely hire them again”
9. Professionalism
Nationwide Average: 8.31/10
BigJExpress Moving & Logistics consistently demonstrates exceptional professionalism, courtesy, and efficiency, with numerous mentions of their hardworking attitude and the effective leadership of Josh.
Recent Reviews Mention...
“top pros”
“Josh and his team are top notch”
“the owner values customer's time”
10. Conflict Handling
Nationwide Average: 4.07/10
BigJExpress Moving & Logistics demonstrates a strong commitment by proactively addressing issues, helping with damages, and supplying extra materials for moves.
Recent Reviews Mention...
“helped me taking care of a scratch”
“Proactively took care of issues”
“willing to supply extra materials needed for move”
11. Precision & Care
Nationwide Average: 8.01/10
BigJExpress Moving & Logistics consistently demonstrates meticulous attention and respect towards customers' belongings, ensuring everything from furniture to fragile items is moved without damage and with utmost consideration.
Recent Reviews Mention...
“courteous and careful with property”
“communicated while moving things to avoid hitting walls”
“careful with items”
Great Crew Members
| Josh | great work by movers |
| Josh | Josh and his team are top notch |
| Josh | Josh was very responsive and professional. |
| Josh | Josh and the team were courteous and professional |
| J | Big J was awesome and very helpful. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact BigJExpress Moving & Logistics
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