Founded in 2017 in Bridgeton, Arch Moving is built around three pillars—transparency, hard work, and customer satisfaction. With a consistent stream of highly-rated reviews and referrals, it takes pride in its fast, careful, and detail-oriented customer service and reasonable hourly rates with no hidden fees. Fully-insured and licensed, the locally-owned and operated company provides local and statewide relocations services to the residents and businesses of St. Louis, Missouri. Whether you're moving houses, apartments, dorms, or furniture, its crew of movers with years of hands-on experience can help pack, load, and deliver your precious items safely and without delay.
Arch Moving
About Arch Moving
Additional Cities Served: O'Fallon, St. Charles, St. Peters, Florissant, Chesterfield, BellevilleShow More >
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Moving Services
- Residential Moves
- Commercial Moves
- Labor Only
- Long Distance Moves
- Specialty Item Moves (specifically piano and gun safe moving)
- Packing Services
- Senior Moves
- Hourly Rates for additional movers
- Local and Statewide Moving
- CleanCut Team
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Arch Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.52/10
Nationwide Average: 8.44/10
Arch Moving is frequently praised for their professionalism, efficiency, and exceptional moving services, despite a few negative experiences that appear to be outliers.
Recent Reviews Mention...
“completed everything well”
“move was a nightmare and affected us deeply”
“Rashad and Ronald provided the best moving experience”
2. Punctuality
8.64/10
Nationwide Average: 8.07/10
Arch Moving is generally perceived as timely and reliable, with numerous customers commending them for being on time or even early, despite a few instances of lateness and communication issues.
Recent Reviews Mention...
“arrived fifteen minutes early”
“punctuality was a consistent issue”
“they were able to move me with such short notice”
3. Affordability
9.1/10
Nationwide Average: 7.69/10
Arch Moving is generally perceived as offering competitive and reasonable prices, often being cited as less expensive than other options, with a few instances of customer dissatisfaction concerning overcharging.
Recent Reviews Mention...
“cheapest in the city”
“the price was great”
“Charged more by stalling time”
4. Communication
8.14/10
Nationwide Average: 7.53/10
Arch Moving generally exhibits professional and responsive communication, with numerous positive experiences praising their proactive updates and customer service, although there are some notable instances of poor follow-up and silence on issues raised by customers.
Recent Reviews Mention...
“forgot mattress covers despite confirmation”
“efforts to communicate were met with silence”
“communicated timelines clearly”
5. Stick to Prices
6.8/10
Nationwide Average: 5.99/10
Arch Moving has received mixed feedback, but overall appears to often honor their initial quotes, though there are notable instances of significant discrepancies leading to customer dissatisfaction.
Recent Reviews Mention...
“Felt like they stalled to charge more money”
“total bill was less than the quote”
“charged for more hours than quoted”
6. Speed
9.48/10
Nationwide Average: 8.58/10
Arch Moving is predominantly praised for quick and efficient service, though a few customers experienced delays and slower-than-expected moves.
Recent Reviews Mention...
“move turned into a four-day saga”
“worked very quickly”
“did the work of three movers”
7. Friendliness
9.73/10
Nationwide Average: 8.91/10
Arch Moving consistently receives high praise for their polite, courteous, and professional demeanor, although a few isolated incidents report unprofessional behavior.
Recent Reviews Mention...
“Anthony and Jawon were great movers”
“exceedingly courteous throughout the process”
“they are friendly”
8. Will Hire Again
9.38/10
Nationwide Average: 8.18/10
Arch Moving appears highly regarded by the majority of customers who are overwhelmingly expressing a strong intent to use their services again, with frequent commendations of their staff and experiences, although there are a few isolated instances of strong dissatisfaction.
Recent Reviews Mention...
“wouldn't wish this experience upon anyone”
“best experience with moving”
“would definitely recommend Arch Moving”
9. Professionalism
9.35/10
Nationwide Average: 8.31/10
Arch Moving has received overwhelmingly positive feedback for their professionalism and hard work, despite a few instances of criticism regarding unprofessional behavior.
Recent Reviews Mention...
“lack of professionalism and unprepared crew”
“The workers are unprofessional”
“professional work by Charles and Zac”
10. Conflict Handling
4.35/10
Nationwide Average: 4.07/10
Arch Moving has a mixed track record, with several instances of unresponsiveness and inadequate resolutions, though some customers report satisfactory or generous rectification efforts.
Recent Reviews Mention...
“Felt pursuing damages would be a waste of time”
“minimal effort to address overcharging issue”
“manager did nothing when I voiced my opinion”
11. Precision & Care
9.09/10
Nationwide Average: 8.01/10
Arch Moving has received overwhelmingly positive feedback for their careful and methodical approach, despite a few reports of mishandling and damage.
Recent Reviews Mention...
“numerous items were mishandled or damaged”
“took great care of my items”
“Lot of damage to items”
Customer Insights
Cost: $ 809.00 from 9 reviews
Local Move Duration: 3 hours from 42 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
| Keith,Adrien | they were efficient and early |
| Rashad, Ronald | Rashad and Ronald provided outstanding service |
| Anthony, Jawon | Anthony led the charge, both worked hard on a hot day |
| Tyrin, Anthony S | worked really efficiently and super nice |
| Charles, Zac | went above and beyond during the rainy move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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