Dielman Moving & Storage, Inc. is a trusted moving company based in St. Louis, MO, with over 25 years of experience in residential and commercial moves. They provide a range of services, including loading and unloading rentals, packing, crating, unpacking, shrink-wrapping, padding, disposals, total cleanouts, short and long-term storage, dismantling, and assembling specialty items. The company takes pride in its commitment to customer satisfaction, offering free quotes, no hidden fees, and uniformed movers. Owner and operator Charles Price ensures that Dielman Moving & Storage provides fast, efficient services from caring professionals to make every move hassle-free.
Dielman Moving & Storage, Inc.
About Dielman Moving & Storage, Inc.
Additional Cities Served: O'Fallon, St. Charles, St. Peters, Florissant, Chesterfield, WildwoodShow More >
Moving Services
- OnTime Arrivals
- Written Contract
- No Hidden Fees
- Safe and Secure Move
- Guaranteed Move Dates
- Uniformed Movers
- Loading & Unloading Rentals
- Packing, Crating & Unpacking
- Short & LongTerm Storage
- Dismantling & Assembling
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Dielman Moving & Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Dielman Moving & Storage, Inc. is highly praised for its professionalism, efficiency, and exceptional service, though a few reviews highlight negative experiences regarding professionalism and damage.
Recent Reviews Mention...
“they took all my stress away”
“Made our moving day easy and relaxed”
“recommend Dielman Moving & Storage”
2. Punctuality
Nationwide Average: 8.07/10
Dielman Moving & Storage, Inc. is generally highly regarded for their consistency in arriving on time and completing jobs promptly, despite a few reports of delays and miscommunication.
Recent Reviews Mention...
“showed up on time”
“showed up on time”
“showed up and completed the job in a timely manner”
3. Affordability
Nationwide Average: 7.69/10
Dielman Moving & Storage, Inc. receives mixed reviews with a significant number of customers finding their services fairly priced and reasonable, whereas a few others deem the company to be overpriced or have encountered unexpectedly high charges.
Recent Reviews Mention...
“fair prices”
“Over priced”
“charges way more than expected and reasonable”
4. Communication
Nationwide Average: 7.53/10
Dielman Moving & Storage, Inc. The provided comments span a range of experiences with a company, highlighting the importance of customer service in businesses. While many customers report positive experiences citing courtesy, helpfulness, and good communication, there are a few instances of dissatisfaction where customers faced issues with customer service, dispute resolution, and follow-up. This showcases that while the company might generally be well-regarded for its customer service and communication efforts, there are areas for potential improvement to ensure all customers have a positive experience. Regarding the query about the Marvin Ridge Band program and the specific details sought about Marvin Ridge High School, it’s important to directly consult the school's official resources or contact the institution for the most accurate and up-to-date information about their programs, including band activities, schedules, and contact information. Schools often have dedicated websites or contact points for their extracurricular programs, where detailed and specific inquiries can be addressed by faculty or program coordinators.
Recent Reviews Mention...
“extremely good at communicating”
“courteous and very helpful throughout the process ”
“explained any special needs and addressed my concerns”
5. Stick to Prices
Nationwide Average: 5.99/10
Dielman Moving & Storage, Inc. has a mix of experiences with several customers praising their fairness and transparency in matching initial quotes, while a notable number of others faced issues with final charges exceeding estimates and encountering unexpected fees.
Recent Reviews Mention...
“quoted price vastly different from final charge”
“didn't bring the size truck we asked for”
“credible and reliable implies sticking to quotes”
6. Speed
Nationwide Average: 8.58/10
Dielman Moving & Storage, Inc. is generally praised for being quick, efficient, and capable of completing moves in a timely manner, despite a few criticisms regarding slower service.
Recent Reviews Mention...
“crew was quick”
“move in slow motion”
“efficient in fitting items into a tight space”
7. Friendliness
Nationwide Average: 8.91/10
Dielman Moving & Storage, Inc. is overwhelmingly perceived as courteous, professional, and friendly, with numerous specific mentions of staff members providing excellent service, despite a few isolated reports of rude behavior.
Recent Reviews Mention...
“crew was courteous”
“rude”
“Loud, unprofessional and obnoxious behavior”
8. Will Hire Again
Nationwide Average: 8.18/10
Dielman Moving & Storage, Inc. receives overwhelmingly positive feedback, with most customers highly recommending their services and expressing a strong propensity to hire them again, despite a few dissatisfied voices citing negative experiences.
Recent Reviews Mention...
“would hire again”
“Made our moving day easy and relaxed”
“would hire Dielman Moving & Storage again”
9. Professionalism
Nationwide Average: 8.31/10
Dielman Moving & Storage, Inc. largely receives appreciation for their professionalism and efficient conduct, despite a few reports of unprofessionalism.
Recent Reviews Mention...
“Very professional”
“unprofessional behavior observed”
“appreciate their professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Dielman Moving & Storage, Inc. shows a notable inconsistency, with some customers praising their proactive efforts and honesty while the majority report dissatisfaction due to a perceived lack of responsibility and rectification efforts for damages and issues.
Recent Reviews Mention...
“Charles was understanding and honest”
“they don't care to call back regarding complaints”
“refused to take responsibility for actions”
11. Precision & Care
Nationwide Average: 8.01/10
Dielman Moving & Storage, Inc. has received overwhelmingly positive feedback for their meticulous attention to the safety and integrity of clients' belongings, despite a few instances of dissatisfaction regarding damage and customer service.
Recent Reviews Mention...
“took great care of our items”
“team was careful not to damage walls or floors”
“took care of our belongings and made sure everything arrived safe”
Customer Insights
Local Move Duration: 5 hours from 5 reviews
Great Crew Members
Joe, Dave, Brett | polite and efficient |
Ivy, Felix, Charles Price, Robert, Charlie | Ivy, Felix, and Charles were courteous and helpful. Robert and Charlie were careful with belongings. |
Joe, Brad | Joe and Brad were efficient and professional |
Charles Price | reviewed the work and kept informed |
Ivy,Felix,Charles Price,Robert,Charlie | all were courteous, very helpful, and careful with belongings |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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