Because moving is such a daunting task, it’s important to hire a moving company that is professional, efficient, and has a no-nonsense approach. McKell Brothers Hauling Inc. has been moving families and businesses in Billings and the surrounding areas of Montana for decades since opening shop in 1992. Not only is McKell Brothers Hauling Inc. licensed and insured for local and long-distance moves, but its services are also affordable. If you are looking for more Billings, MT moving services, you can feel free to explore. Whether packing or unpacking, loading or unloading, its team of professional movers is up to the task and is committed to excellence in every step of the moving process regardless of whether it’s moving an office or household.
McKell Brothers Hauling Inc.
#1 Ranked Movers in Billings, MT
About McKell Brothers Hauling Inc.
Additional Cities Served: Miles City, Laurel, Three Forks, Roundup, Big Timber, PlainsShow More >
Moving Services
- Local moving
- Residential moving
- Commercial moving
- Long distance moving
- Office relocation
- Packing and unpacking services
- Moving to and from storage units
- Building to building moving
- Affordable full service moving
- Licensed and insured moving
Awards
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Summarized Review of McKell Brothers Hauling Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
McKell Brothers Hauling Inc. is overwhelmingly praised for its professional, efficient, and friendly service, with many customers highlighting their exceptional work ethic, speed, and care during moves, and strong recommendations for their consistent high-quality performance.
Recent Reviews Mention...
“absolutely professional and friendly service”
“they were wonderful and quick”
“made a difficult move look easy”
2. Punctuality
Nationwide Average: 8.07/10
McKell Brothers Hauling Inc. consistently demonstrates impeccable time management, as customers frequently commend their on-time arrivals, prompt responses, and reliability even under challenging conditions.
Recent Reviews Mention...
“they were punctual”
“arrived promptly”
“prompt implies on-time”
3. Affordability
Nationwide Average: 7.69/10
McKell Brothers Hauling Inc. is consistently praised for its fair and reasonable pricing, with customers feeling that they received great value, often paying less than expected, and appreciating the company's efforts to keep costs low.
Recent Reviews Mention...
“a fair price despite very short notice”
“very reasonable for price”
“The cost was affordable and worth it”
4. Communication
Nationwide Average: 7.53/10
McKell Brothers Hauling Inc. is consistently praised for their constant updates, prompt responses, thorough information sharing, and excellent customer service, which includes being highly accommodating, informative, and reassuring throughout all stages of service.
Recent Reviews Mention...
“responded when we called”
“kept in constant touch with updates”
“great communication throughout”
5. Stick to Prices
Nationwide Average: 5.99/10
McKell Brothers Hauling Inc. consistently receives high praise from clients for being honest, upfront, and often charging less than the initial quote, demonstrating a reliable adherence to estimates.
Recent Reviews Mention...
“I knew beforehand what I would be spending”
“got the job done in less time than quoted”
“honest and upfront about the price”
6. Speed
Nationwide Average: 8.58/10
McKell Brothers Hauling Inc. consistently receives praise for their quick, efficient, and hard-working team that expertly manages to complete moves with impressive haste and organization.
Recent Reviews Mention...
“very fast”
“very quick to move us”
“Completed the job quickly”
7. Friendliness
Nationwide Average: 8.91/10
McKell Brothers Hauling Inc. consistently provides a professional, courteous, and personable experience, with numerous clients highlighting the crew’s polite, understanding, and genuinely friendly demeanor throughout their services.
Recent Reviews Mention...
“professional, polite, and friendly”
“absolutely professional and friendly service”
“were friendly and positive”
8. Will Hire Again
Nationwide Average: 8.18/10
McKell Brothers Hauling Inc. receives unequivocal endorsements with multiple customers expressing strong recommendations, intentions to rehire for future needs, and great satisfaction, implying an extremely high likelihood of continued loyalty and repeat business.
Recent Reviews Mention...
“highly recommend and thank you implies would hire again”
“recommend this company”
“used them twice, would use again”
9. Professionalism
Nationwide Average: 8.31/10
McKell Brothers Hauling Inc. is consistently described as exceptionally professional, with a well-trained, courteous, and hard-working team that delivers organized, efficient, and top-notch service.
Recent Reviews Mention...
“crew was professional”
“very professional”
“absolutely professional service”
10. Conflict Handling
Nationwide Average: 4.07/10
McKell Brothers Hauling Inc. has demonstrated a strong commitment to customer satisfaction by promptly addressing issues and exceeding expectations through proactive actions such as prioritizing client needs and offering to rectify mistakes like a forgotten closure of a garage door.
Recent Reviews Mention...
“Chet made it his priority to do whatever I needed”
“offered to lock up after forgetting to close garage door”
“they go above and beyond”
11. Precision & Care
Nationwide Average: 8.01/10
McKell Brothers Hauling Inc. is consistently praised for their conscientious and meticulous approach to moving clients' possessions, ensuring that furniture, antiques, pianos, and other valuables are transported safely, securely, and without damage under various conditions.
Recent Reviews Mention...
“they are caring”
“considerate despite weather/mud conditions”
“considerate when handling our furniture & boxes”
Customer Insights
Local Move Duration: 2 hours from 4 reviews
Great Crew Members
| Chet | went out of his way and kept in touch |
| Chet | Chet and his crew did an amazing job |
| Chet | Worked hard and had a positive attitude |
| Chet | Chet made it his priority, was professional |
| McKell brothers | showed great humanity and compassion |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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