Strong Backs 4 U is a moving company based in Helena and serving clients throughout the continental United States. Locally owned and operated since 2011, they have helped over 1,000 families with a multitude of services. These services include residential and business moving, piano moving, gun safe moving, pool table moving, debris removal, packing services, and storage organization. Having established a strong presence as movers in Helena, MT, Strong Backs 4 U is proud to be the official mover of the Helena Symphony. Known for their low prices, they ensure outstanding customer service and an extensive vetting process for all team members. This dedication to excellent service has resulted in a high number of repeat and referral customers.
Strong Backs 4 U
Ranked Top 10 Best Movers in Helena, MT
Moving Services
- Residential Loading and Unloading
- Intown Residential and Business Moving
- Full Service One Way Moving
- Small/Single item moves
- Piano Moving
- Gun Safes Moving
- Pool tables Moving
- Debris Removal
- Packing Services
- Storage Organization
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Summarized Review of Strong Backs 4 U
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Strong Backs 4 U receives mixed reviews with a substantial number of customers reporting excellent service and professionalism, although there are significant complaints about rudeness, unprofessionalism, and damage to items, indicating some inconsistency in service performance.
Recent Reviews Mention...
“Charged me $80 for 30 minutes of moving a treadmill”
“damaging a lot of my items”
“worked very hard and impressed me”
2. Punctuality
Nationwide Average: 8.07/10
Strong Backs 4 U generally demonstrates reliable on-time service, though they have had instances of being late or rescheduling.
Recent Reviews Mention...
“they were 30 min late”
“movers came out the same day I called”
“the crew showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Strong Backs 4 U receives mixed reviews with some customers finding their services competitively and reasonably priced while others criticize the company for high costs and unexpected additional charges.
Recent Reviews Mention...
“Charged me $80 for 30 minutes of moving”
“reasonably priced for the service provided”
“Expensive and unfair additional charges”
4. Communication
Nationwide Average: 7.53/10
Strong Backs 4 U exhibits a polarizing performance, with several incidents of poor, unprofessional interactions alongside instances of praise for being responsive and communicative about the moving process.
Recent Reviews Mention...
“Scott chewed me out and hung up on me”
“communicative about the moving process”
“communication was terrible”
5. Stick to Prices
Nationwide Average: 5.99/10
Strong Backs 4 U consistently charges customers more than the initial quotes, often adding unapproved charges and variable costs, leading to a significantly higher final bill.
Recent Reviews Mention...
“Charged more than quoted price”
“initial quote far exceeded, billed for unapproved extra help”
“charged our credit card unexpectedly”
6. Speed
Nationwide Average: 8.58/10
Strong Backs 4 U generally receives high praise for efficiency and quickness, although there are some mixed reviews highlighting issues with planning and carefulness.
Recent Reviews Mention...
“always quick”
“done a professional job in a timely manner”
“movers were efficient in removing items”
7. Friendliness
Nationwide Average: 8.91/10
Strong Backs 4 U generally receives high praise for their kind and helpful staff, although there are several notable exceptions that highlight issues with professionalism and a few instances of rudeness.
Recent Reviews Mention...
“off careless and scam artists”
“The movers were so kind and helpful”
“wearing smiles and great attitude”
8. Will Hire Again
Nationwide Average: 8.18/10
Strong Backs 4 U receives mixed feedback, showing a sharp divide between customers who had excellent experiences and actively recommend the company, versus those who cite poor experiences and express a strong reluctance to hire the company again.
Recent Reviews Mention...
“would not hire again because of the experience”
“very impressed and happy with this company”
“would definitely not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Strong Backs 4 U has received mixed feedback with some customers praising the crew as highly professional, hardworking, and respectful, while others criticize them for unprofessional behavior, careless work, and unpleasant interactions.
Recent Reviews Mention...
“Scott chewed me out and hung up on me”
“carelessly packed my items”
“guys were work horses, indicating professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Strong Backs 4 U demonstrates a consistent pattern of ignoring customer complaints, refusing to apologize or address issues, and showing a lack of effort in remedying damages or mistakes, despite a single account of exceeding expectations.
Recent Reviews Mention...
“Scott chewed me out and hung up on me”
“owner had no interest in addressing issues”
“harassing after a middling review”
11. Precision & Care
Nationwide Average: 8.01/10
Strong Backs 4 U has received highly polarized feedback, with numerous reports of damaged items and poorly handled goods contrasted by equally numerous instances of careful and successful moves.
Recent Reviews Mention...
“trashed our furniture and scraped up my wood items”
“ruining every piece of furniture in some way”
“no damage to the item or walls”
Customer Insights
Local Move Duration: 4 hours from 3 reviews
Great Crew Members
Scott | Thanks Scott and crew |
Scott | helped me numerous times |
Scott, Thomas, Brandon, Chico | Scott and his crew were great to work with |
Scott | worked excellently on my move |
Scott | Scott was responsive and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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