Website Information: Montana Transfer Co, a family-owned moving company, has remained a constant in Montana for over a century since its establishment in 1897. Based in Helena, Montana, the company has one location that serves clientele throughout the state. Montana Transfer Co offers a wide range of services including packing, crating, professional moving, and storage. Experience and family values at the heart of the business make them distinguished among the movers in Missoula, MT. Montana Transfer Co is a century-old, family-owned moving company based in Helena, Montana. It serves the whole region of Montana offering packing, crating, moving, and storage services. One distinguishing factor about this company is its longevity in the business, having been operational since 1897, and its family values at the core of its operations. The company's services are not just comprehensive, but also built upon a legacy of familiarity and trust within the state of Montana.
Montana Transfer Co
Ranked Top 10 Best Movers in Missoula, MT
About Montana Transfer Co
Additional Cities Served: Miles City, Columbia Falls, Polson, Florence, Carlton, RonanShow More >
Moving Services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Last-minute moving services
- Furniture moving services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Montana Transfer Co
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Montana Transfer Co receives a mix of high praise for great customer service and efficient moves from many clients, yet also faces significant criticism for damaged items, poor experiences, and cost issues from others.
Recent Reviews Mention...
“Overall really great experience”
“several items damaged”
“One of the most frustrating experiences”
2. Punctuality
Nationwide Average: 8.07/10
Montana Transfer Co receives mixed reviews but tends toward positive, with several customers commending them for being on time and keeping schedules, while a notable number of complaints cite significant delays and tardiness.
Recent Reviews Mention...
“arrived during the stated timeframe”
“movers showed up on time”
“held onto a shipment for over two weeks”
3. Affordability
Nationwide Average: 7.69/10
Montana Transfer Co is consistently criticized for charging substantially more than their initial estimates, leading to an overall impression of excessive and unexpected moving costs for their customers.
Recent Reviews Mention...
“tripled cost after they had our possessions”
“ended up costing $1300 more than the estimate”
“Very expensive for a small move”
4. Communication
Nationwide Average: 7.53/10
Montana Transfer Co has mixed reviews, with some customers appreciating the friendly and responsive personnel, while others report significant issues with poor communication, unreturned calls, and misinformation.
Recent Reviews Mention...
“weeks long process dealing with them on the phone”
“Knowledgeable and friendly personnel”
“Chris explained the mix up”
5. Stick to Prices
Nationwide Average: 5.99/10
Montana Transfer Co frequently fails to honor their initial estimates, often charging significantly more upon delivery, despite a few instances of adhering to the quoted figures without surprise charges.
Recent Reviews Mention...
“tripled cost after they had our possessions”
“estimate turned out to be majorly under”
“estimate off by more than 50%”
6. Speed
Nationwide Average: 8.58/10
Montana Transfer Co has received mixed reviews, with some praising their quick and tireless work while numerous others criticize the company for significant delays, slow work pace, and excessive time spent on breaks and talking rather than moving efficiently.
Recent Reviews Mention...
“took over two weeks to deliver”
“in and out quick”
“worked steadily without delay”
7. Friendliness
Nationwide Average: 8.91/10
Montana Transfer Co generally receives positive feedback for having a polite and courteous team, although there have been some reports of rude behavior by certain staff members.
Recent Reviews Mention...
“they were rude and unprofessional”
“Friendly personnel”
“very respectful of our belongings and our space”
8. Will Hire Again
Nationwide Average: 8.18/10
Montana Transfer Co seems to offer a polarizing experience where there is a disparity between customers who are highly satisfied and enthusiastic about repeated service, and a significant number who express dissatisfaction and reluctance to rehire due to negative experiences.
Recent Reviews Mention...
“would not hire again due to rudeness”
“would have preferred driving themselves”
“One of the most frustrating experiences”
9. Professionalism
Nationwide Average: 8.31/10
Montana Transfer Co has received mixed feedback with many clients praising their crew's professionalism and respect for belongings, yet there is a notable number of reports citing unprofessional and rude behavior, which suggests inconsistency in the crew's professional conduct.
Recent Reviews Mention...
“unprofessional and rude behavior”
“lack of necessary tools for disassembly”
“Very clean truck indicates professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Montana Transfer Co shows inconsistency, with some customers reporting positive experiences where wrongs were acknowledged and addressed, while a significant number of others felt their issues were poorly handled or ignored.
Recent Reviews Mention...
“now I understand the frustration”
“owner had no apologies for the mistake”
“Failed to address the issue effectively”
11. Precision & Care
Nationwide Average: 8.01/10
Montana Transfer Co receives mixed feedback as some customers praise them for being extremely careful and conscientious, while others report severe damage, mishandling, and broken items, suggesting inconsistency in service quality.
Recent Reviews Mention...
“delivered the furniture undamaged”
“items damaged, including gouged furniture”
“very respectful of our belongings”
Customer Insights
Interstate Move Duration: 8 days from 6 reviews
Great Crew Members
| Chris | explained the mix up with the switch over |
| Rockie, Justin | Rockie and Justin had great attitudes and professionalism |
| Marc Peterson,Emily Shannon,Flash | Marc, Emily, and Flash provided great service |
| Marc, Emily | Marc and Emily were knowledgeable and helpful |
| Marc,Jarret | Marc gave a great estimate and reassured us, Jarret kept us informed |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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