Recognized by Move.org as the best moving and storage container company, PODS Moving & Storage, based in Omaha, Nebraska, is a leading name in the moving industry. With nearly 25 years of experience, the company is acknowledged for providing customers with a flexible and convenient solution for complex moves and home renovation projects. Their portable containers, available in three different sizes, are designed to cater to various moving and storage needs. Besides offering comprehensive solutions for movers in Omaha, NE, they also provide storage on-site or at their facilities, and packing and loading assistance. They even extend their services to car shipping and moving supplies to provide a comprehensive moving experience.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Bellevue, Fremont, Papillion, La Vista, Nebraska City, CreteShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.85/10
Nationwide Average: 8.44/10
PODS Moving & Storage tends to garner mixed reviews, with customers appreciating its convenience and reasonable pricing yet frequently criticizing its customer service, reliability, and honesty.
Recent Reviews Mention...
“great work by movers”
“Easy from start to finish”
“PODS made the cross-country move worry free”
2. Punctuality
5.27/10
Nationwide Average: 8.07/10
PODS Moving & Storage frequently faces challenges with timely deliveries, often causing significant delays, despite occasionally meeting expected time windows.
Recent Reviews Mention...
“they were prompt on their delivery and pick up times”
“driver was on time”
“both were delivered as promised”
3. Affordability
5.26/10
Nationwide Average: 7.69/10
PODS Moving & Storage is generally perceived as expensive, though a few reviewers find it to be a surprisingly affordable option for their needs.
Recent Reviews Mention...
“inexpensive service”
“very affordable”
“Decent rates”
4. Communication
3.99/10
Nationwide Average: 7.53/10
PODS Moving & Storage generally exhibits unresponsive and ineffective service, with numerous instances of poor customer service interaction, although there are rare instances of highly responsive and clear communication.
Recent Reviews Mention...
“phone call from the drivers was a perk”
“Rick did not respond to the email or listen properly.”
“Amazing customer service”
5. Stick to Prices
2.54/10
Nationwide Average: 5.99/10
PODS Moving & Storage generally underperforms, with multiple reports of charging significantly more than initially quoted, despite one instance where the quoted price was honored without deviation.
Recent Reviews Mention...
“did not stick to quoted services ”
“Did not stick to quoted prices.”
“overcharged me for something I didn't order”
6. Speed
7.89/10
Nationwide Average: 8.58/10
PODS Moving & Storage generally fails to meet expectations with significant delays in delivery despite occasionally being on time for pickup.
Recent Reviews Mention...
“move was amazingly fast”
“fast in delivery and pick up”
“fast service”
7. Friendliness
7.78/10
Nationwide Average: 8.91/10
PODS Moving & Storage has received mixed reactions, with some customers finding them very friendly and helpful, while others felt they were difficult to deal with and unaccommodating.
Recent Reviews Mention...
“they are friendly”
“Rick was not accommodating or polite.”
“friendly and attentive drivers”
8. Will Hire Again
5.13/10
Nationwide Average: 8.18/10
PODS Moving & Storage appears to have significantly more dissatisfied customers, with many expressing regret and distrust, despite a few expressing readiness to use their services again.
Recent Reviews Mention...
“would hire again”
“Will call them again when storage is needed”
“would definitely not hire again”
9. Professionalism
5.39/10
Nationwide Average: 8.31/10
PODS Moving & Storage is criticized for unprofessional conduct, poor customer service, including crude handling and arguing with customers, and extremely unprofessional behavior from both the driver and dispatcher.
Recent Reviews Mention...
“Rick's conduct was unprofessional.”
“driver went on a political rant”
“Unprofessional crew.”
10. Conflict Handling
2.16/10
Nationwide Average: 4.07/10
PODS Moving & Storage overwhelmingly shows a lack of effort to address and rectify customer issues, except for a singular account of a positive response.
Recent Reviews Mention...
“did not attempt to rectify the situation ”
“no willingness to rectify the issue.”
“Omaha representative solved the issue after writing the review”
11. Precision & Care
6.78/10
Nationwide Average: 8.01/10
PODS Moving & Storage generally maintains a good track record, with minimal damage reported.
Recent Reviews Mention...
“items in the pod were just how we packed them”
“belongings were well kept”
“the initial driver hit power and cable lines, damaging the house”
Customer Insights
Cost: $ 461.00 from 9 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
11831 Centennial Rd, La Vista, NE, 68128
(877) 770-7637
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