Coleman American Moving Services, Inc. has been providing moving services since 1914. Based in Omaha, Nebraska, the company offers local, long-distance, and international moving services for both residential and commercial clients. They also provide specialized transportation services for high-value products. As part of the Coleman Worldwide Moving network, they have locations throughout the United States and key agency affiliations in various international markets. With over a century of experience, the company is committed to safe, simple moving experiences for families, businesses, and employees, with a focus on customer service, professionalism, and expertise.
Coleman American Moving Services, Inc.
About Coleman American Moving Services, Inc.
Additional Cities Served: Council Bluffs, Bellevue, Fremont, Papillion, La Vista, BlairShow More >
Moving Services
- Residential Movers
- Commercial Movers
- International Movers
- Corporate Relocation
- Storage
- Packing
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Coleman American Moving Services, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Coleman American Moving Services, Inc. garners high praise from the majority for smooth, professional moves and great service, despite a few reports of damaging incidents and dissatisfaction.
Recent Reviews Mention...
“great and easy to work with on my move”
“move was smooth and stress free”
“Had a great experience moving”
2. Punctuality
Nationwide Average: 8.07/10
Coleman American Moving Services, Inc. generally showcases timely service and good communication about ETA, though there have been notable instances of significant delays and missed timing guarantees.
Recent Reviews Mention...
“fit me into the schedule with no problem”
“On Time”
“Rod showed up early which is punctual”
3. Affordability
Nationwide Average: 7.69/10
Coleman American Moving Services, Inc. has received mixed feedback, with some customers finding them to be the cheapest option, especially for long-distance winter moves, while others were disappointed by the lack of significant discounts despite facing issues.
Recent Reviews Mention...
“no huge discount offered despite the issues”
“they were the cheapest option”
“way cheaper to move long distance in Winter”
4. Communication
Nationwide Average: 7.53/10
Coleman American Moving Services, Inc. exhibits a starkly mixed performance, with several customers highlighting exceptional helpfulness and responsiveness, while a significant number report experiences of unprofessionalism, lack of responsiveness, and overall poor communication.
Recent Reviews Mention...
“everyone was always helpful”
“they seemed not very concerned”
“Jeff followed up and ensured readiness”
5. Stick to Prices
Nationwide Average: 5.99/10
Coleman American Moving Services, Inc. has shown mixed performance, with some customers feeling satisfied by accurate estimates and a "not to exceed" clause, while others have faced issues such as contract violations and double billing.
Recent Reviews Mention...
“In line with quotes from other companies”
“violated the contract”
“estimate had a "not to exceed" clause”
6. Speed
Nationwide Average: 8.58/10
Coleman American Moving Services, Inc. is generally viewed positively for quick and efficient packing, loading, and unloading, despite a few complaints about delays and slow service in isolated cases.
Recent Reviews Mention...
“Incredible group doing the loading”
“fast unloading”
“Unloading was fast enough”
7. Friendliness
Nationwide Average: 8.91/10
Coleman American Moving Services, Inc. generally provides pleasant interactions, though there are notable instances of rudeness or indifference from some staff members.
Recent Reviews Mention...
“super friendly guys”
“they seemed not very concerned”
“Crew there was equally amazing”
8. Will Hire Again
Nationwide Average: 8.18/10
Coleman American Moving Services, Inc. receives mixed reviews, with several customers expressing high satisfaction and a strong likelihood of rehire while a significant number vowing never to use their services again due to negative experiences.
Recent Reviews Mention...
“would give 5/5 stars”
“highly recommend”
“would not hire again after this incident”
9. Professionalism
Nationwide Average: 8.31/10
Coleman American Moving Services, Inc. has received mixed reviews, with high praise for individual professionalism and thoroughness yet significant criticism concerning management, coordination, and overall crew behavior.
Recent Reviews Mention...
“Collin was very professional and thorough”
“management showed lack of concern”
“Jeff did a thorough walk through”
10. Conflict Handling
Nationwide Average: 4.07/10
Coleman American Moving Services, Inc. generally shows reluctance in addressing and rectifying customer grievances, despite isolated instances of exceptional service.
Recent Reviews Mention...
“did not seem willing to rectify the situation”
“refused to repair or replace property”
“unwilling to discuss the damage”
11. Precision & Care
Nationwide Average: 8.01/10
Coleman American Moving Services, Inc. has mixed reviews, with several customers reporting damaged or missing items, while others praise the company for ensuring no damage during the moving process.
Recent Reviews Mention...
“Everything was wrapped, labeled and safely stowed”
“belongings/items/furniture broken, damaged, and missing”
“caused thousands of dollars in damages”
Great Crew Members
Coleman,Rod,Collin,Nate | Coleman and Rod were great to work with, Collin led professionally, Nate was super friendly |
Mike | General Manager Mike made the experience smooth |
Jeff | Patient man, thorough walk through, ensured readiness |
Coleman | Coleman is awesome! |
Rod Turner | Rod demonstrated professionalism and courtesy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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