Since 2014, Pegasus Moving & Delivery has been helping people in the Omaha, Nebraska, area move quickly and safely. This company's dedication to honest pricing, small business values, and friendly customer service has made it an essential part of Omaha's local moving scene. From standard loading and unloading services to packing, unpacking, furniture arranging, furniture assembly, and more, Pegasus Moving's high referral rate is a testament to its excellent service. Serving the entire Omaha area, including Elkhorn, Waterloo, Bellevue, and Millard, this company provides a comprehensive solution for those seeking moving services in Omaha, NE.
Pegasus Moving & Delivery
About Pegasus Moving & Delivery
Additional Cities Served: Council Bluffs, Bellevue, Fremont, Papillion, La Vista, BlairShow More >
Moving Services
- Local moving
- Load/unload
- Pack/unpack
- Driving assistance
- Furniture arrangement
- Longdistance moving
- Crosscountry moving
- Small moving
- Lastminute moving
- Hourly moving
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Summarized Review of Pegasus Moving & Delivery
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Pegasus Moving & Delivery appears to be highly praised for their professionalism, efficiency, and exceptional moving services, despite a few isolated reports of unresponsiveness and damage.
Recent Reviews Mention...
“Nicklis was unresponsive and items weren't delivered.”
“horrible experience”
“wonderful experience with this company”
2. Punctuality
Nationwide Average: 8.07/10
Pegasus Moving & Delivery generally provides timely and prompt service, consistently showing up on time and often accommodating same-day moving requests, though there have been a few instances of late or canceled services.
Recent Reviews Mention...
“They didn't deliver on the promised date.”
“cancelled only 2.5 hours prior”
“Took precious time starting the move”
3. Affordability
Nationwide Average: 7.69/10
Pegasus Moving & Delivery is consistently praised for providing reasonably low rates, amazing deals, and is considered highly affordable, often being noted as the cheapest or offering the lowest quotes compared to competitors.
Recent Reviews Mention...
“amazing and affordable movers”
“came in at a great price”
“have reasonable rates”
4. Communication
Nationwide Average: 7.53/10
Pegasus Moving & Delivery exhibits a mix of experiences, with numerous customers praising their effective communication and responsiveness, while a few report significant issues with confirmation and responsiveness to problems.
Recent Reviews Mention...
“Nicklis and accounting were not confirming delivery.”
“received no response to responsibility for damage”
“cancelled instead of communicating a solution”
5. Speed
Nationwide Average: 8.58/10
Pegasus Moving & Delivery generally receives high praise for fast and efficient service, despite a few reviews citing slow moving and delays.
Recent Reviews Mention...
“Items were not delivered as scheduled.”
“moving extremely slow”
“Took precious time starting the move”
6. Friendliness
Nationwide Average: 8.91/10
Pegasus Moving & Delivery consistently receives praise for their team's great attitudes, thoughtfulness, and courteous behavior, notwithstanding an isolated incident of inappropriate remarks.
Recent Reviews Mention...
“great attitude”
“they were so thoughtful and helpful”
“made inappropriate remarks”
7. Will Hire Again
Nationwide Average: 8.18/10
Pegasus Moving & Delivery generally receives high praise for its services, with numerous customers expressing a strong desire to recommend and use the company again, despite a few isolated reports of dissatisfaction leading to unwillingness for repeat engagement.
Recent Reviews Mention...
“would not hire again due to this experience.”
“would not want to move my belongings with them”
“would not hire again due to cancellation”
8. Professionalism
Nationwide Average: 8.31/10
Pegasus Moving & Delivery has overwhelmingly positive reviews that highlight their professionalism, hard work, and courtesy, despite a few isolated complaints of unprofessional behavior.
Recent Reviews Mention...
“Nicklis initially appeared professional but then failed.”
“main mover complained and was rude”
“came with no equipment and made inappropriate remarks”
9. Conflict Handling
Nationwide Average: 4.07/10
Pegasus Moving & Delivery generally shows a lack of initiative to address issues such as delivery delays and property damage, despite a solitary instance where they offered compensation for couch damage.
Recent Reviews Mention...
“Did not rectify issue with delivery delay.”
“believe they can damage property and take no responsibility”
“didn't attempt to rectify the situation”
10. Precision & Care
Nationwide Average: 8.01/10
Pegasus Moving & Delivery has received strong positive feedback for their attention to detail and careful handling despite a few instances of significant damage and carelessness.
Recent Reviews Mention...
“truck backed up over our lawn causing significant damage”
“he put my recliner on my TV”
“damaged property and parts of structure”
Great Crew Members
Nicklis | Nicklis initially appeared professional. |
Roland | Roland was so kind and efficient |
Roland | Roland and his crew are AMAZING |
Roland | Thank you Roland and crew |
Roland, John | Fantastic work ethic and calmed me right down |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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