Express Vanline is a moving company that specializes in relocating luxury and high-end homes. This company is dedicated to providing various services, including packing, wrapping, moving, long-distance moves, local moves, last-minute moves, storage, office relocation, and overnight service to Arizona and California. It provides a customized moving experience to the customers by offering a Binding Price option, which guarantees a fixed rate for the move regardless of mileage, number of boxes, or other variables. Express Vanline provides free in-home estimates and everything is according to FMCSA (Federal Motor Carrier Safer Administration) rules and regulations. They are dedicated to their core values which include integrity, professionalism, care, inclusion, and being the best while having fun. If you are looking for more options for movers in Henderson, NV, feel free to check our website.
Express Vanlines
About Express Vanlines
Additional Cities Served: Boulder City, Amory
Moving Services
- Long distance Moves
- Local Moves
- Last Minute Moves
- Storage
- Office Relocation
- Packing
- Wrapping
- Moving
- Overnight Service to Arizona and California
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Express Vanlines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Express Vanlines has mixed reviews, with customers experiencing anything from excellent and professional service to describing their interactions as highly negative and unprofessional.
Recent Reviews Mention...
“terrible experience and would not recommend”
“Express Vanlines provided excellent service”
“they are the only ones we'll call”
2. Punctuality
Nationwide Average: 8.07/10
Express Vanlines exhibits inconsistency, receiving commendation for numerous on-time services but also significant criticism for delays and poor scheduling.
Recent Reviews Mention...
“driver refused to complete the job”
“were accommodating with my schedule”
“Arrived at 10 am sharp”
3. Affordability
Nationwide Average: 7.69/10
Express Vanlines appears to struggle with keeping costs predictable and reasonable, as many customers have reported significant and unexpected price increases, despite a few accounts of fair pricing.
Recent Reviews Mention...
“estimate more than doubled to $13,950”
“charged fair prices”
“cost was fair”
4. Communication
Nationwide Average: 7.53/10
Express Vanlines displays a polarizing performance with numerous customers experiencing poor responsiveness and unprofessional interactions, yet an equal measure of praise for their cooperative, helpful, and effective communication from others.
Recent Reviews Mention...
“refused to respond to my communications”
“Mathew was helpful over the phone”
“always responsive when I phoned”
5. Stick to Prices
Nationwide Average: 5.99/10
Express Vanlines frequently increases costs unexpectedly and employs bait and switch tactics, resulting in widespread customer dissatisfaction.
Recent Reviews Mention...
“estimate was binding, then doubled”
“did not stick to original quoted price”
“cost increased unexpectedly”
6. Speed
Nationwide Average: 8.58/10
Express Vanlines receives mixed reviews with some customers commending their quick, efficient service while others report significant delays and slow moving processes.
Recent Reviews Mention...
“moved slowly, had to assemble furniture myself”
“Transfer was accomplished quickly”
“Worked tirelessly and finished in a day”
7. Friendliness
Nationwide Average: 8.91/10
Express Vanlines displays a polarizing customer experience with reports of both extremely positive and negative interactions involving crew courtesy and unprofessionalism.
Recent Reviews Mention...
“driver was shouting and made threatening gestures”
“they are friendly”
“The crew was courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Express Vanlines receives a polarized feedback, with a significant number of customers expressing high satisfaction and willingness to rehire, while a notable portion vehemently advises against using their services again due to negative experiences.
Recent Reviews Mention...
“terrible experience and would never hire again”
“would definitely hire them again”
“recommend them to everyone we know”
9. Professionalism
Nationwide Average: 8.31/10
Express Vanlines receives mixed reviews, ranging from high praise for their professionalism and efficiency to severe criticism for unprofessional behavior, lack of organization, and damaging items, indicating inconsistency in service quality.
Recent Reviews Mention...
“totally unprofessional and disrespectful”
“blown away by how professional the movers were”
“came prepared and packed goods professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Express Vanlines shows a critical lack of effort and responsiveness in addressing and rectifying customer issues, with only a singular mention of a partial refund being processed.
Recent Reviews Mention...
“refused to return cash paid”
“did not attempt to rectify issues”
“Company has not addressed the lack of delivery.”
11. Precision & Care
Nationwide Average: 8.01/10
Express Vanlines shows a vastly inconsistent performance, with some customers praising their meticulous packing and handling, while others experienced significant damage and loss of their belongings.
Recent Reviews Mention...
“broken furniture and garbage left everywhere”
“carefully wrapped each item and protected from the rain”
“carried items without breaking a single one”
Customer Insights
Cost: $ 7743.00 from 14 reviews
Interstate Move Duration: 26 days from 10 reviews
Great Crew Members
Mathew, Armando | Mathew was helpful, Armando diligently arranged and protected items |
James | really impressed us last month with their hard effort |
Mr. Hopkins | Mr. Hopkins and his son were life savors and supportive |
Armando, John | fantastic job by crew lead and provided quote |
Mathew | Mathew was commendable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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