Royal Moving and Storage is a moving company with combined experience of over five years, specializing in long-distance moves across the United States. The company is committed to customer satisfaction and holds its employees to a high standard, ensuring a consistently reliable, professional, and timely service. They offer a comprehensive moving service, providing all the necessary equipment and skills for any size of job. The company guarantees a high level of care when handling client belongings, striving to make the moving experience as stress-free as possible. The company is based in Henderson, Nevada.
Royal Moving and Storage
Moving Services
- Long distance moving
- Local moving
- Furniture moving
- Packing services
- Storage services
- Commercial moving
- Small move
- Crosscountry move
- Lastminute move
- Appliance moving
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Royal Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.17/10
Nationwide Average: 8.44/10
Royal Moving and Storage predominantly receives high praise for their exceptional service and professionalism, though they do face a notable amount of criticism regarding experiences perceived as scams or unsatisfactory.
Recent Reviews Mention...
“these guys are great”
“great workers and great service”
“the whole process was really smooth”
2. Punctuality
6.37/10
Nationwide Average: 8.07/10
Royal Moving and Storage generally appears to maintain timely service with numerous instances of on-time arrivals, though not without several significant complaints about delays and scheduling issues.
Recent Reviews Mention...
“the moving crew was on time”
“long delay and incorrect destination”
“showed up on time”
3. Affordability
5.76/10
Nationwide Average: 7.69/10
Royal Moving and Storage received mixed reviews, with numerous customers praising their competitive and reasonable prices, while a significant number of others criticized them for unexpected charges and perceived overpricing.
Recent Reviews Mention...
“this company is a complete rip off”
“overcharged”
“most expensive business transaction ever”
4. Communication
6.29/10
Nationwide Average: 7.53/10
Royal Moving and Storage has mixed reviews, with many customers praising their responsiveness and professionalism, while a significant number express dissatisfaction with poor communication, rudeness, and unresponsiveness.
Recent Reviews Mention...
“staff were courteous and professional”
“never replied to our calls or email.”
“awful communication”
5. Stick to Prices
2.01/10
Nationwide Average: 5.99/10
Royal Moving and Storage overwhelmingly fails to honor their initial quotes, frequently charging customers significantly more than originally agreed upon.
Recent Reviews Mention...
“quote us a certain price and later asked for $1300 more.”
“did not stick to quoted price”
“wanted more money before loading”
6. Speed
7.69/10
Nationwide Average: 8.58/10
Royal Moving and Storage generally provides quick and efficient moving services, despite a few complaints about delays and slow processes.
Recent Reviews Mention...
“very fast move”
“extremely slow move due to unnecessary stops”
“took much longer than promised”
7. Friendliness
8.42/10
Nationwide Average: 8.91/10
Royal Moving and Storage generally receives high praise for their courteous, professional, and pleasant staff, despite a few negative remarks regarding rudeness or unprofessional behavior.
Recent Reviews Mention...
“staff were courteous and professional”
“they are friendly”
“they were extremely rude”
8. Will Hire Again
8.04/10
Nationwide Average: 8.18/10
Royal Moving and Storage has a high number of customers expressing a strong intention to use their services again or recommend them, despite a notable minority sharing negative experiences and a resolve not to rehire.
Recent Reviews Mention...
“highly recommend this moving company”
“would hire again”
“would definitely refer this company”
9. Professionalism
7.58/10
Nationwide Average: 8.31/10
Royal Moving and Storage receives overwhelmingly positive feedback for their professionalism, though there are a few reports of unprofessional behavior.
Recent Reviews Mention...
“crew was professional”
“staff were courteous and professional”
“the whole crew did great”
10. Conflict Handling
2.1/10
Nationwide Average: 4.07/10
Royal Moving and Storage overwhelmingly demonstrates a lack of effort to adequately address or rectify customer complaints and damages, with a few exceptions where they attempted to go above and beyond to assist.
Recent Reviews Mention...
“Had to file dispute to get our deposit back.”
“did not attempt to right a wrong”
“emailed with no concern or explanation”
11. Precision & Care
7.47/10
Nationwide Average: 8.01/10
Royal Moving and Storage generally receives high praise for meticulously protecting and carefully transporting customers' belongings, despite a few reports of damage and loss.
Recent Reviews Mention...
“Everything was wrapped and protected perfectly”
“carefully handled items”
“lost and broken items”
Customer Insights
Cost: $ 3904.00 from 10 reviews
Interstate Move Duration: 14 days from 6 reviews
Great Crew Members
| Sunny, Lauren, Justin | Sunny was extremely helpful, Lauren and Justin gave top-notch customer service |
| Josh | went above and beyond, provided competitive pricing. |
| Lewis, Esly | Keep up the amazing service |
| Mike, Pedro | great work by Mike and Pedro |
| Shay | movers stored my stuff for free, very helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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