ULoad is a moving company known for its easy, affordable moving options and flexible services. Customers load their belongings into a ULoad storage container, and the company's licensed professionals take care of the transportation. With personalized timeframes for loading and unloading, ULoad ensures a seamless moving experience. ULoad prides itself on offering the most affordable moving options, transparent pricing, and no hidden costs. They cater to moves across the entire US and are committed to the security of the customer's belongings. ULoad is based in Henderson, Nevada, and has a team of dedicated support agents to assist customers throughout the moving process.
ULoad
About ULoad
Additional Cities Served: Boulder City
Moving Services
- Cheap moving options
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Lastminute moving services
- Hourly moving services
- Packing services
- Storage services
- Commercial moving services
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Summarized Review of ULoad
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.03/10
Nationwide Average: 8.44/10
ULoad generally receives high praise for its professionalism, efficient service, and customer satisfaction, although a few customers have voiced significant complaints regarding trust and communication issues.
Recent Reviews Mention...
“Everything sounds great until they get your money”
“worst experience ever”
“great work by movers”
2. Punctuality
8.6/10
Nationwide Average: 8.07/10
ULoad overwhelmingly exceeds expectations with their timely deliveries and consistent communication, despite a few instances of delays and miscommunications.
Recent Reviews Mention...
“they called 3 days later instead of 2”
“delivered as scheduled for loading and then for unloading”
“Delivery was before the estimated time”
3. Affordability
7.39/10
Nationwide Average: 7.69/10
ULoad generally offers competitive, fairly priced services with many customers finding their pricing to be the cheapest option, despite a few reports of unexpected charges and hidden costs.
Recent Reviews Mention...
“needed to switch drivers, implying cost wasn't minimal”
“charge extra hidden costs”
“misleading pricing and poor service”
4. Communication
7.67/10
Nationwide Average: 7.53/10
ULoad generally excels with many customers highlighting responsive, courteous, and thorough service, though a few have reported significant issues with miscommunication and unprofessionalism.
Recent Reviews Mention...
“miscommunication and lies throughout the process”
“miscommunication and not informed on specifics”
“very dishonest and unethical”
5. Stick to Prices
3.71/10
Nationwide Average: 5.99/10
ULoad frequently faces criticism for not adhering to their initial quotes, adding unexpected charges, and engaging in practices that disappoint customers, although there are a few instances of positive experiences where they have upheld their pricing promises.
Recent Reviews Mention...
“did not stick to quoted prices and terms”
“did not stick to the quoted price”
“do not disclose all information”
6. Speed
8.26/10
Nationwide Average: 8.58/10
ULoad consistently completes jobs quickly, ensures furniture arrives earlier than anticipated, and operates in a timely manner.
Recent Reviews Mention...
“furniture arrived earlier than expected”
“got the job done in a fast time”
“in a timely manner”
7. Friendliness
8.25/10
Nationwide Average: 8.91/10
ULoad generally delivers excellent customer service with staff described as exceptionally courteous, helpful, and professional, despite a few isolated reports of unfriendly interactions.
Recent Reviews Mention...
“interaction with staff was not friendly”
“drivers were really friendly and helpful”
“Nicest people”
8. Will Hire Again
8.1/10
Nationwide Average: 8.18/10
ULoad garners an overwhelmingly positive response from the majority, with numerous reviews praising their service and indicating a strong likelihood of rehiring, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would not go through this experience again”
“would not hire this company again”
“worst experience ever”
9. Professionalism
6.4/10
Nationwide Average: 8.31/10
ULoad displays a mixed sentiment, with strong opinions pointing to both highly professional and significantly unprofessional conduct.
Recent Reviews Mention...
“lack of professionalism in handling issues”
“very dishonest and unethical”
“Great professionals handled the move”
10. Conflict Handling
2.27/10
Nationwide Average: 4.07/10
ULoad overwhelmingly demonstrates a lack of effort and willingness to address and rectify mistakes made, despite isolated instances where some attempt at resolution was noted.
Recent Reviews Mention...
“no effort shown to rectify the mistakes made”
“did not attempt to right the wrong”
“no effort to right the wrongs experienced”
11. Precision & Care
8.11/10
Nationwide Average: 8.01/10
ULoad overwhelmingly ensures the safety and intactness of customers' belongings, though there has been a rare instance of item damage.
Recent Reviews Mention...
“our belongings arrived undamaged.”
“My stuff all arrived safe”
“many items were damaged”
Customer Insights
Cost: $ 668.00 from 4 reviews
Great Crew Members
| Brian | very detailed and efficient, looking out for his clients |
| Brian | Brian did an awesome job and was very communicative. |
| Brian Bailey | Brian explained and assisted us at every step |
| Brian | very professional and provided all pertinent information |
| Brian Bailey | was always available to assist |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Henderson Moving Services
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