US Safe Moving is a family-operated moving service based in Las Vegas, Nevada with 15 years of experience in the moving industry. Offering interstate moving services, they're proficient in picking up in the western region and delivering anywhere across the country. The company provides professional packing services, assisting with packing materials as needed and offering expertise with valuable items such as pianos, china cabinets, and artwork. Video estimates are also offered to provide accurate pricing. What makes them standout among various movers in Henderson, NV is their emphasis on ensuring customer goods are well packed and securely loaded onto their trucks, underlying their focus on responsibility and security.
US Safe Moving
About US Safe Moving
Additional Cities Served: Henderson, North Las Vegas
Moving Services
- Interstate Moving
- Professional Packing
- Personalized Packing Organization
- Piano Moving
- Artwork Moving
- Video Estimates
- Inperson visual Estimates
- Local Moving
- LongDistance Moving
- CrossCountry Moving
Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of US Safe Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
US Safe Moving seems to be generally regarded as providing professional, efficient, and highly valued moving services, despite a few dissatisfied voices citing overcharges and damages.
Recent Reviews Mention...
“Top notch services.”
“Loved the service”
“efficient and reliable service provided”
2. Punctuality
Nationwide Average: 8.07/10
US Safe Moving experiences significant inconsistencies, with multiple reports of delays and late arrivals despite several instances of on-time deliveries and adherence to schedules.
Recent Reviews Mention...
“adhered to the agreed schedule”
“Delivery On Time”
“really came fast”
3. Affordability
Nationwide Average: 7.69/10
US Safe Moving elicits strong negative feedback due to numerous complaints about being grossly overcharged, hidden fees, and costs significantly exceeding initial quotes, despite a few positive remarks on its competitive pricing.
Recent Reviews Mention...
“grossly overcharged for the move ”
“good value”
“they are affordable”
4. Communication
Nationwide Average: 7.53/10
US Safe Moving generally received high praise for responsiveness and customer service, though there were notable instances of dissatisfaction, including complaints about rudeness, unprofessional behavior, and poor communication in certain cases.
Recent Reviews Mention...
“maintaining excellent communication”
“They were responsive to my needs”
“communicated effectively and addressed concerns promptly”
5. Stick to Prices
Nationwide Average: 5.99/10
US Safe Moving has garnered significant negative feedback for frequently failing to honor initial quotes, often charging substantially more than promised.
Recent Reviews Mention...
“overcharged by almost 1000 cu ft ”
“attempted to raise the rate last minute ”
“Did not stick to quoted prices, significantly increased.”
6. Speed
Nationwide Average: 8.58/10
US Safe Moving generally receives high praise for its quick and efficient service, although a few reports of delays and slow performance were noted.
Recent Reviews Mention...
“get the job done in time”
“very fast”
“work super efficiently”
7. Friendliness
Nationwide Average: 8.91/10
US Safe Moving generally receives high praise for their staff's respectful and friendly demeanor, despite a few instances of negative feedback regarding unprofessional behavior from the owner and some crew members.
Recent Reviews Mention...
“owner was very rude and disrespectful ”
“are really friendly”
“very nice people”
8. Will Hire Again
Nationwide Average: 8.18/10
US Safe Moving demonstrates a predominantly positive sentiment with the vast majority of customers expressing satisfaction and a strong inclination to use their services again.
Recent Reviews Mention...
“am satisfied with the services.”
“would hire again”
“would rather deal with a shady salesman ”
9. Professionalism
Nationwide Average: 8.31/10
US Safe Moving demonstrates a predominantly positive perception with numerous mentions of professionalism and professional conduct, although there is a significant minority of feedback highlighting rude, unprofessional behavior and other issues.
Recent Reviews Mention...
“rude and possibly unprofessional behavior mentioned ”
“team conducted themselves professionally”
“crew conducted themselves professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
US Safe Moving has sharply divided feedback; while some customers praise their efforts to resolve issues effectively, a significant portion criticizes their processes as inefficient, lacking genuine remedy, and sometimes even neglectful, leading to concerns over their consistency and commitment to rectification.
Recent Reviews Mention...
“went the extra mile to ensure a stress-free experience”
“arbitration process was a joke ”
“Only offered $75 for significant damages”
11. Precision & Care
Nationwide Average: 8.01/10
US Safe Moving has mixed reviews with several customers praising their careful handling and packing of items, while a significant number also report damage and mishandling of their belongings.
Recent Reviews Mention...
“lots of damages found when unpacking ”
“handled bulky furniture with ease”
“handled my fragile things carefully”
Customer Insights
Cost: $ 7339.00 from 7 reviews
Interstate Move Duration: 23 days from 4 reviews
Great Crew Members
Marlon | Marlon owned and maintained high moral standards |
Marlon | Marlon is very supportive and reputable |
Marlon | gave a discount and made it easy |
Adi | Adi was so helpful and made me feel comfortable |
Mikel, Marlon | Mikel recommended, Marlon always did a good job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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