Based in Las Vegas, NV, moveON moving has been offering comprehensive moving services for over 20 years. The company provides relocation services in various locations, including Phoenix, Los Angeles, St. George, and Salt Lake City. They not only offer cross-country moving services but also commercial moves, packing services, storage, and specialty moves for large, fragile, or expensive items. Additionally, they offer custom crating services for items requiring particular protection. Focusing on a detail-oriented approach, moveON priding itself on excellent customer service, their client-oriented team has earned them the trust of thousands of clients and a 5-star review rating. The company also simplifies the moving process by offering an online booking and a free quote service.
moveON moving
Moving Services
- LongDistance Moves
- Commercial Moves
- Packing Services
- Storage
- Specialty Moves
- Crating Services
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of moveON moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
moveON moving is overwhelmingly criticized for poor service, destructive handling of belongings, deceitful practices, unprofessionalism, and generating extreme dissatisfaction among customers.
Recent Reviews Mention...
“excellent service by movers”
“can't recommend this company”
“absolute trash service”
2. Punctuality
Nationwide Average: 8.07/10
moveON moving significantly struggles with timely deliveries, consistently arriving late and often significantly so, disappointing numerous customers.
Recent Reviews Mention...
“waited three weeks for delivery”
“hours behind and lied about proximity”
“didn't deliver timely”
3. Affordability
Nationwide Average: 7.69/10
moveON moving frequently disappoints customers with significantly higher charges than initially quoted, often involving unexpected fees, making it widely regarded as overpriced and financially burdensome.
Recent Reviews Mention...
“charged thousands extra”
“More than doubled the original quote.”
“more than doubled original quote”
4. Communication
Nationwide Average: 7.53/10
moveON moving receives overwhelmingly negative feedback for avoiding calls, providing poor customer service, being unresponsive, dishonest, and generally failing to effectively communicate with their customers.
Recent Reviews Mention...
“communication was pathetic”
“My calls and emails have been completely ignored.”
“lack of communication”
5. Stick to Prices
Nationwide Average: 5.99/10
moveON moving overwhelmingly fails to uphold initial cost agreements, frequently charging customers significantly more than initially quoted with various added fees and unexpected demands for additional payment.
Recent Reviews Mention...
“raised amount 50% or more after loading items”
“More than doubled the original price.”
“move cost more than twice the original quote”
6. Speed
Nationwide Average: 8.58/10
moveON moving overwhelmingly disappoints customers with frequent significant delays, extremely slow deliveries, and an overall inefficiency in their moving process.
Recent Reviews Mention...
“very slow delivery process”
“took an excessive amount of time”
“took longer than expected”
7. Friendliness
Nationwide Average: 8.91/10
moveON moving generally leaves customers feeling disrespected and dissatisfied with their unprofessional and hostile behavior, despite a few isolated reports of pleasant interactions.
Recent Reviews Mention...
“employees demanded a tip so disrespectfully”
“friendly”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
moveON moving overwhelmingly faces customer resistance with the majority explicitly stating they would not employ their services again due to various negative experiences.
Recent Reviews Mention...
“recommend this company and would hire again”
“would not hire again”
“would definitely not hire again”
9. Professionalism
Nationwide Average: 8.31/10
moveON moving consistently demonstrates a widespread pattern of unprofessional conduct and poor customer experiences, despite a few instances of satisfactory performance.
Recent Reviews Mention...
“crew was pushy for tips”
“Destroyed my belongings and ignored my communications.”
“arguing and taking multiple smoke breaks”
10. Conflict Handling
Nationwide Average: 4.07/10
moveON moving consistently shows a lack of effort and inability to adequately address and resolve customer complaints or claims, leaving many issues unresolved and customers dissatisfied.
Recent Reviews Mention...
“did not attempt to rectify the overcharging”
“has totally ghosted me”
“gave me $132 for $1000+ in damages”
11. Precision & Care
Nationwide Average: 8.01/10
moveON moving repeatedly fails to protect and safely transport their clients' belongings, with numerous reports of damaged, broken, or lost items, including valuable and irreplaceable pieces.
Recent Reviews Mention...
“handled my stuff like gorillas”
“items delivered very late”
“My furniture had legs ripped off and sides crushed in.”
Customer Insights
Cost: $ 14210.00 from 10 reviews
Local Move Duration: 4.75 hours from 4 reviews
Interstate Move Duration: 20 days from 71 reviews
Great Crew Members
Jorge, Jose | Jorge was super accommodating and both worked efficiently. |
Michelle | tried her best to help out |
Cathy Miller, Lee, Michelle | Cathy gave quotes, Lee and Michelle handled logistics |
Jackson | thanks to Mr. Jackson and his team |
Mark Ryan | Mark Ryan was dishonest throughout the process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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