New Planet Moving & Storage

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MoversChevron RightNevadaChevron RightLas VegasChevron RightNew Planet Moving & Storage
based on 1493+ data points
Circle Info

About New Planet Moving & Storage

Based in Las Vegas, New Planet Moving & Storage offers residential and commercial moving services across Nevada and beyond, including long-distance and cross-border moves to Canada. The company is a full-service mover, providing an end-to-end coordinated moving experience for its clients, including packing, crating, and storage facilities. The New Planet Moving & Storage team is skilled in handling specialty items such as antiques, pianos, cars, fine art, boats, and pool tables. They are dedicated to providing quality service and pioneering new technologies to ensure efficient and stress-free moves for their customers.

Additional Cities Served: Henderson, North Las Vegas, Mesquite, Las Vegas

Moving Services

  • Cheap moving services
  • Local moving services
  • Long-distance moving services
  • Cross-country moving services
  • International moving services
  • Small moving services
  • Piano moving services
  • Pool table moving services
  • Appliance moving services
  • Furniture moving services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

1229139

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of New Planet Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

5.8/10

Nationwide Average: 8.44/10

Comment Dots

New Planet Moving & Storage receives mixed but predominantly negative feedback, with numerous customers expressing severe dissatisfaction over service and handling, despite a few high praises highlighting their professionalism and effectiveness.

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Recent Reviews Mention...

everyone was kind and helpful

Professional movers handle belongings with care

The greatest relocation encounter

2. Punctuality

4.32/10

Nationwide Average: 8.07/10

Comment Dots

New Planet Moving & Storage predominantly struggles with timeliness, displaying a pattern of late deliveries and schedule mismanagement, although there are a few instances of on-time service and good communication.

Reviews Mention icon

Recent Reviews Mention...

Professional, punctual

they showed up on time

showed up on time

3. Affordability

4.48/10

Nationwide Average: 7.69/10

Comment Dots

New Planet Moving & Storage has received mixed reviews, with numerous customers complaining about costs significantly exceeding initial quotes and hidden fees, while a noteworthy portion praises its competitive pricing and affordability compared to other companies.

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Recent Reviews Mention...

Paid less than the estimate

very affordable

cost was almost double the quote

4. Communication

4.01/10

Nationwide Average: 7.53/10

Comment Dots

New Planet Moving & Storage predominantly struggles with consistent and professional service, evidenced by numerous reports of poor responsiveness, misinformation, unprofessionalism, and difficulties in reaching satisfactory resolutions.

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Recent Reviews Mention...

communication was excellent

Excellent communication

kept us updated on every item

5. Stick to Prices

2.94/10

Nationwide Average: 5.99/10

Comment Dots

New Planet Moving & Storage frequently fails to honor their initial quotes, resulting in significant additional charges for many customers.

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Recent Reviews Mention...

Paid less than the estimate

lied about the weight to get more money

paid less than the estimate

6. Speed

5.44/10

Nationwide Average: 8.58/10

Comment Dots

New Planet Moving & Storage experiences divided feedback with numerous complaints about delays and slow service but also several accounts of fast, efficient work.

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Recent Reviews Mention...

handled my move with efficiency

never took a break or wasted time

worked quickly and easily

7. Friendliness

7.07/10

Nationwide Average: 8.91/10

Comment Dots

New Planet Moving & Storage displays a contrasting customer experience with numerous reports of exceptional courtesy and professionalism, counterbalanced by significant instances of rudeness and unprofessionalism.

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Recent Reviews Mention...

team was incredibly kind

they are friendly

they are friendly and courteous

8. Will Hire Again

5.47/10

Nationwide Average: 8.18/10

Comment Dots

New Planet Moving & Storage has a significantly higher number of individuals expressing discontent and unwillingness to rehire, overshadowing the sentiments of those few who would recommend and use their services again.

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Recent Reviews Mention...

would hire the team again

recommend this company and would hire again

heartily suggest New Planet Moving & Storage

9. Professionalism

5.33/10

Nationwide Average: 8.31/10

Comment Dots

New Planet Moving & Storage appears to have deeply divided opinions, with numerous reviews criticizing the crew for being unprofessional, while a significant number praise their professionalism and hard work.

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Recent Reviews Mention...

team conducted themselves professionally

Professional

take pride in their work

10. Conflict Handling

2.14/10

Nationwide Average: 4.07/10

Comment Dots

New Planet Moving & Storage overwhelmingly demonstrates a significant lack of effort and concern in resolving customer complaints, with a few notable exceptions where individuals or escalation helped address specific issues.

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Recent Reviews Mention...

notify us when any item arrives with a problem

refused to give me back my furniture

received only $186 for over $5,000 damages

11. Precision & Care

5.33/10

Nationwide Average: 8.01/10

Comment Dots

New Planet Moving & Storage has received numerous complaints about damaged or mishandled items, despite some customers expressing satisfaction with the care taken during their moves.

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Recent Reviews Mention...

handle belongings with care

they were careful with my possessions

they worked hard and carefully

Customer Insights icon

Customer Insights

Local Move Duration: 2.5 hours from 3 reviews

Interstate Move Duration: 12 days from 31 reviews

Great Crew Members icon

Great Crew Members

Moshi, MikeMoshi and Mike worked very hard even on hottest day
Nebo,Antonioworked hard, extremely dedicated
Mike, Moshi, AlexThanks to Mike, Moshi and Alex you guys were awesome
LaurenLauren did a great job on my estimate
Timothy, Mike, Arturothey were wonderful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact New Planet Moving & Storage

Location
4420 Andrews St Suite D, North Las Vegas, NV, 89081
Phone
(877) 505-4545
Link
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