PODS Moving & Storage offers portable storage containers designed to meet the needs of today's residential and commercial customers. It will deliver the container to you so you can take your time packing and loading. Once you're done, the company can bring your POD to a storage center or drive your container to your new home. Container sizes range from 8' to 16'. Whether you're moving from across town or long distance to Reno, PODS has the perfect container for you. PODS are steel-framed with weather-resistant wall panels and roll-up doors for easier access to your belongings. With ground-level access, loading can be done on any driveway or sidewalk, with no ramps needed. If you want to move with flexibility or are planning a home remodeling project, PODS Moving & Storage is the right company to call. It provides packing and loading assistance upon request. Looking for more moving options? Check out the list of trusted Reno, NV relocation experts to assist in your move.
PODS Moving & Storage
Moving Services
- Residential Moving
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Contents Protection
- Moving and Storage Supplies
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is generally perceived poorly due to bad customer service and experiences, despite some positive recommendations.
Recent Reviews Mention...
“amazing experience moving across the country”
“great experience”
“PODS is the best way for moving.”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage consistently fails to deliver on time, as evidenced by instances such as pods arriving 3 weeks late.
Recent Reviews Mention...
“Everything went as scheduled”
“did not start job on schedule”
“Pods arrived on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage generally receives criticism for high prices, though a few believe the extra cost offers value compared to competitors like U-Haul.
Recent Reviews Mention...
“smooth, easy, and affordable”
“very happy with the cost”
“it's expensive”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage has mixed reviews ranging from poor responsiveness and difficult interactions to great over-the-phone and online chat services.
Recent Reviews Mention...
“everyone was unbelievably kind and communicative”
“did not communicate time frame clearly”
“reliable delivery”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails to meet their quoted prices, either due to not owning up to their mistakes or by charging more for delays.
Recent Reviews Mention...
“they stuck to their quoted price”
“Didn't take ownership of mistakes.”
“promised to return the extra charge but never did”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage exceeded expectations by loading in less than the minimum time allocated.
Recent Reviews Mention...
“Took much longer than anticipated.”
“delivery and pickup were fast”
“No idle time”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“everyone was unbelievably kind”
“pickup and delivery teams were great”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage generally leaves most customers disinclined to use their services again, with a rare exception showing loyalty and satisfaction.
Recent Reviews Mention...
“would definitely hire again”
“will never use this company again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage is generally viewed as lacking in professionalism.
Recent Reviews Mention...
“crew handled loading and unloading professionally”
“Driver seemed inexperienced with the equipment.”
“driver didn't report crashing into my gate”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage displays a lack of initiative to take ownership of or correct their mistakes.
Recent Reviews Mention...
“Didn't take ownership of mistakes.”
“company will not compensate for the damage”
“No effort shown to rectify the mistakes made”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Nothing was broken or damaged”
“Nothing was lost or broken”
“items arrived safely”
Customer Insights
Cost: $ 1452.00 from 3 historical data points
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
| Taunton POD team | Taunton POD team managed space efficiently and professionally |
| Robert | Robert the delivery pro was a pro. |
| Ray Morin | It was fun watching it get packed away |
| Quinn | Only helpful person mentioned |
| J. Dennis | strived to serve where help was needed most |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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