MI-BOX Central & Western MA is a locally-owned and operated moving and storage company based in Massachusetts that opened in 2004. The company offers portable moving and storage containers in various sizes, which can fit into a regular parking space or other unpaved or uneven areas easily. MI-BOX provides services for moving, renovating, staging or selling a home, downsizing, or simply storing belongings. For those seeking Fitchburg, MA moving services, the storage unit can be dropped off at the customer's location, and once packed, it can be moved to a new destination or stored in MI-BOX's secure warehouse. MI-BOX's Level Lift System ensures containers remain level during transportation, protecting clients' belongings from damage.
MI-BOX Central & Western MA
About MI-BOX Central & Western MA
Additional Cities Served: North Adams
Moving Services
- Local moving
- Longdistance moving
- Crosscountry moving
- International moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Lastminute moving
- Furniture moving
Awards
Have feedback for MI-BOX Central & Western MA?
Error. Please try again later.
Summarized Review of MI-BOX Central & Western MA
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
MI-BOX Central & Western MA is highly praised for its exceptional service, professionalism, and seamless experience, making it a highly recommended company for storage and moving needs.
Recent Reviews Mention...
“excellent company”
“highly recommend this company for storage container”
“everything went smoothly and had a great experience”
2. Punctuality
Nationwide Average: 8.07/10
MI-BOX Central & Western MA consistently meets expectations with on-time deliveries and pickups, adhering to schedules, and maintaining clear communication about timing.
Recent Reviews Mention...
“Commitments and timelines were always honored”
“stored belongings arrived on time”
“everything was timely”
3. Affordability
Nationwide Average: 7.69/10
MI-BOX Central & Western MA is overwhelmingly perceived as offering reasonable, low-cost, and fair pricing options, making it a more financially accessible choice despite a few concerns about higher prices and last-minute charges.
Recent Reviews Mention...
“more than $200 less than the big company”
“offered reasonable prices”
“low cost”
4. Communication
Nationwide Average: 7.53/10
MI-BOX Central & Western MA consistently exhibits excellent customer service, with their team being described as friendly, professional, responsive, and always willing to provide helpful information and support.
Recent Reviews Mention...
“instant pick up and very friendly”
“always friendly and patient with my questions”
“they were courteous, informative and accommodating”
5. Stick to Prices
Nationwide Average: 5.99/10
MI-BOX Central & Western MA generally adheres to their initial quotes but has instances of increasing prices under questionable circumstances.
Recent Reviews Mention...
“did exactly what they said they would do”
“clear and accurate with their quotes”
“process was clear and transparent”
6. Speed
Nationwide Average: 8.58/10
MI-BOX Central & Western MA has consistently provided fast service, being quick when needed, and even moving boxes on the same day.
Recent Reviews Mention...
“really fast service”
“quick when needed”
“moved my boxes same day”
7. Friendliness
Nationwide Average: 8.91/10
MI-BOX Central & Western MA consistently delights customers with their professional, courteous, and personable approach, making every interaction a pleasure.
Recent Reviews Mention...
“very friendly and professional”
“they were courteous”
“Chris and Ken were wonderful to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
MI-BOX Central & Western MA is overwhelmingly favored for repeat business, evidenced by a multitude of customers explicitly stating their intention to rehire and recommend the company, despite minimal dissent over hidden charges.
Recent Reviews Mention...
“definitely a 5 star company”
“wouldn’t hesitate to use them again”
“highly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
MI-BOX Central & Western MA consistently demonstrates remarkable professionalism, with the entire team from management to drivers being described as professional, courteous, and trustworthy by their clients.
Recent Reviews Mention...
“professional and courteous”
“conducted themselves well”
“Staff were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
MI-BOX Central & Western MA demonstrates exceptional commitment by helping with various issues including a damaged box, changing pickup dates, resolving billing issues, and addressing a problem with a latch.
Recent Reviews Mention...
“helped resolve an incident with damaged box”
“accommodate my needs by changing the pickup date”
“very helpful with an issue we had with the latch”
11. Precision & Care
Nationwide Average: 8.01/10
MI-BOX Central & Western MA generally receives high praise for ensuring belongings arrive in excellent condition and demonstrating a respectful and caring attitude towards customers' property, despite a rare complaint about destroyed belongings.
Recent Reviews Mention...
“belongings arrived in excellent condition”
“very respectful of my property”
“Items inside the box do not get moved around or destroyed”
Great Crew Members
Ashley, Steve | instant customer service, professional treatment |
Chris, Ken | friendly, patient, took time to communicate and sent video |
Megan | It was a pleasure working with Megan |
Megan | her honesty and attention to detail has always impressed me |
Megan | Megan and her team were exceptional and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact MI-BOX Central & Western MA
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing NowAdditional Resources
Fitchburg Moving Services