Established in 1936, McLaughlin Transportation Systems is a reputable moving company that is located in New Hampshire. They are a proud agent of Mayflower Moving, delivering a range of moving services for both households and businesses. Not only do they offer local and long distance moving services, but they also cater to international relocation requirements. Being a consistent provider of Manchester, NH moving services, they serve all of New Hampshire and the greater Boston area, specifically offering services through locations in Lowell and Woburn, Massachusetts. In addition to their moving services, they provide secure and climate-controlled outdoor storage solutions. As a locally owned and operated business, McLaughlin is dedicated to maintaining a high level of customer service, focusing on ensuring every client has a smooth and stress-free moving experience.
Mclaughlin Transportation Systems
About Mclaughlin Transportation Systems
Additional Cities Served: Lowell, Nashua, Rochester, Keene, Portsmouth, LaconiaShow More >
Moving Services
- Local moving services
- Longdistance moving services
- International moving services
- Portable storage services
- Climatecontrolled storage services
- Secure outdoor storage services
- Virtual survey for moving quotes
- DIY moving containers
- Small moves program
- FullValue Protection for lost/damaged items.
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Mclaughlin Transportation Systems
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Mclaughlin Transportation Systems seems to have a polarizing impact on its customers, inspiring either high praise for excellent moving experiences and professionalism or severe criticism for issues such as poor service, handling, and customer dissatisfaction.
Recent Reviews Mention...
“worst moving company I've ever had”
“Total frustration with the service.”
“fantastic memorable business experience”
2. Punctuality
Nationwide Average: 8.07/10
Mclaughlin Transportation Systems displays a divisive performance with numerous instances of timeliness and exceptional early arrivals counterbalanced by significant delays and scheduling mishaps.
Recent Reviews Mention...
“had to track down someone for updates.”
“move team was on time”
“They were not punctual, had to reschedule”
3. Affordability
Nationwide Average: 7.69/10
Mclaughlin Transportation Systems generally receives criticism for charging significantly beyond initial quotes, despite a few reviews acknowledging competitive pricing or value.
Recent Reviews Mention...
“a little expensive but worth the cost”
“spent over $4000 for less than one bedroom apartment”
“pleased with the initial quote”
4. Communication
Nationwide Average: 7.53/10
Mclaughlin Transportation Systems exhibits a polarizing performance with numerous instances of excellent and proactive interactions counterbalanced by a significant number of reports highlighting unresponsiveness, disrespect, and overall inefficiency in communication.
Recent Reviews Mention...
“she never called back with an update.”
“communicative on every step throughout the process”
“everyone was great throughout the process”
5. Stick to Prices
Nationwide Average: 5.99/10
Mclaughlin Transportation Systems generally struggles considerably, with numerous customers experiencing unexpected charges far beyond their initial quotes.
Recent Reviews Mention...
“months later I get another bill for over 800.00”
“did not stick to quoted prices”
“none of the additional costs were needed”
6. Speed
Nationwide Average: 8.58/10
Mclaughlin Transportation Systems generally receives praise for quick and efficient service, though there are notable instances of significant delays and inefficiencies reported by some customers.
Recent Reviews Mention...
“completed earlier than planned”
“Quick Unload”
“everything was done so fast”
7. Friendliness
Nationwide Average: 8.91/10
Mclaughlin Transportation Systems largely provides a personable and professional service, despite some instances of rudeness and unprofessional behavior from its staff.
Recent Reviews Mention...
“absolutely personable, professional”
“was a pleasure”
“friendly and personable experience”
8. Will Hire Again
Nationwide Average: 8.18/10
Mclaughlin Transportation Systems receives a markedly polarized response, reflecting a passionate divide between those avidly recommending their services and others decidedly against using them again due to various dissatisfaction.
Recent Reviews Mention...
“would give them a negative review if I could”
“Extremely DISAPPOINTED with this service.”
“fantastic memorable business experience”
9. Professionalism
Nationwide Average: 8.31/10
Mclaughlin Transportation Systems receives mixed feedback, with some customers highlighting their professionalism, skill, and courteous behavior, while a significant number criticize the crew's lack of professionalism, rudeness, and unprofessional conduct, leading to a polarized perception of their service quality.
Recent Reviews Mention...
“packers were the worst, one seemed retired and uninterested”
“professional”
“Crew did their best but were not fit for the job”
10. Conflict Handling
Nationwide Average: 4.07/10
Mclaughlin Transportation Systems overwhelmingly demonstrated an unwillingness to address, resolve, or adequately compensate for issues and damages, despite a few instances where efforts to amend were made.
Recent Reviews Mention...
“owner was unreasonable and did not apologize”
“did not attempt to resolve the claim”
“never tried to reconcile and figure things out.”
11. Precision & Care
Nationwide Average: 8.01/10
Mclaughlin Transportation Systems displays a polarizing performance with numerous instances of mishandled and damaged belongings alongside reports of meticulous attention and care for customers' items.
Recent Reviews Mention...
“many broken items and had to file numerous claims”
“She treated my personal belongings as if they were her personal belongings”
“took care in moving my furniture”
Customer Insights
Interstate Move Duration: 8 days from 10 reviews
Great Crew Members
Eric, Lori, Tom | Eric did our home visit. Lori spearheaded and was very informative. Tom was communicative. |
Marissa, Lori | answered my questions satisfactorily and coordinated the move well |
Lori, Eric | answered all my questions, ensured smooth city-to-city move |
Alan, Lori | interactions... were very positive and helped make the process seamless |
Ken,Lori | Ken was truly awesome, Lori was tremendous |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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