PODS Moving & Storage revolutionized the moving and storage industry in 1998 by introducing the concept of portable storage containers. With nearly 25 years of experience and over 6 million moves under their belt, PODS is an industry leader catering to unique customer needs and offering personalized moving solutions. The company provides flexible services, including built-in storage, adjustable scheduling, and personal moving and storage teams, covering local and long-distance moves. PODS also offers multiple container sizes, packing supplies, connections to trusted local labor providers in Perth Amboy, NJ, and car shipping services. The company services 46 states and 6 provinces with their 245+ Storage Center locations across the U.S. and Canada, and also operates in the United Kingdom and Australia.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Plainfield, Sayreville, Linden, Rahway, Westfield, South PlainfieldShow More >
Moving Services
- Residential and Business Moving
- Local Moving
- LongDistance Moving
- Storage Services
- Packing and Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Moving and Storage Supplies
- Moving Help
New Jersey Moving License
Inactive
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage has been overwhelmingly criticized for poor service, including egregious issues with reservations, customer service, and overcharging, despite a rare commendation for their service center’s performance.
Recent Reviews Mention...
“Poor communication and web experience”
“so incredibly disappointed with my experience”
“Everything was perfect”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage consistently fails to meet scheduled times, arriving too early, significantly late, or not at all, indicating a widespread problem with timing and scheduling reliability.
Recent Reviews Mention...
“Delays of weeks for delivery due to payment issues”
“driver never showed up”
“No punctuality in addressing the complaint ”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for overcharging and billing issues.
Recent Reviews Mention...
“overcharged for their mistakes”
“ended up costing more due to issues”
“thought the pricing was fair”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage encounters significant challenges, with numerous instances of customer dissatisfaction regarding service responsiveness and professionalism, despite a few accounts of helpful interactions.
Recent Reviews Mention...
“almost non responsive customer service”
“Spent hours on the phone daily to fix issues”
“Great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage receives mixed reviews, with some customers experiencing underquotes and overbilling, while others found the company flexible and transparent with no hidden charges.
Recent Reviews Mention...
“overcharged for their mistakes”
“No effort to stick to promise of contact ”
“Price quoted not the actual price charged”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage is criticized for its extremely slow service and significant delays.
Recent Reviews Mention...
“very quick”
“unloading process was quick”
“had to pay movers extra for additional day”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage exhibits a polarizing experience, with some customers finding staff very nice, helpful, and pleasant, while others report encounters with rudeness and poor customer service.
Recent Reviews Mention...
“Delivery drivers were friendly”
“person working was very nice and helpful”
“not helpful or empathetic in service”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage has overwhelmingly negative feedback, with customers expressing disappointment, regret, and a determination not to use their services again, with only a singular positive experience noted.
Recent Reviews Mention...
“do not use if you care about your money and time”
“Would not hire again due to inefficiency and issues”
“Will be using again in the near future”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage generally faces criticism for unprofessional responses and rude behavior, contrasting sharply with a few instances of helpful and knowledgeable service.
Recent Reviews Mention...
“Inefficient process and delayed help for opened POD”
“service was very nice and helpful”
“poorly organized”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage generally appears to struggle with customer service issues and shows a lack of concern, although there is an instance of accommodating a delivery change on a Sunday.
Recent Reviews Mention...
“have not fixed the damaged property”
“Failed to efficiently resolve issues promptly”
“No attempt to rectify the grass damage ”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage is overwhelmingly criticized for damaging almost all items during the moving process.
Recent Reviews Mention...
“property was damaged”
“Grass destroyed, no care for property ”
“leaked container damaged items”
Customer Insights
Cost: $ 937.00 from 8 reviews
Great Crew Members
| Rogelio | the driver Rogelio was very cool |
| Anthony B | helped move a trailer, very professional |
| Leo | Leo provided superb customer service. |
| Sam | meticulous with the yard and driveway, and great customer service |
| Anthony Beverly | maneuvered the POD and truck like a champ |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Perth Amboy Moving Services
