Liberty Transportation & Storage has been a family-owned and operated moving company since 1920. Based in Berkeley Heights, New Jersey, the company serves local areas including Basking Ridge, Bernardsville, Chatham, Madison, Morristown, and also extends its services in Plainfield, NJ. As part of The Liberty Group Company, they offer moving services, building maintenance, and paper shredding. They pride themselves on their attention to detail, providing professional moving experiences for both residential and commercial customers. With membership in the UniGroup family of companies, they can also offer services in over 100 countries, ensuring consistent service worldwide. Their service offerings include free in-person and virtual estimates.
Liberty Transportation & Storage
based on 233+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Liberty Transportation & Storage
Additional Cities Served: Plainfield, Princeton, Rahway, Westfield, Summit, RoselleShow More >
Moving Services
- Local moving
- Long-distance moving
- Cross-country moving
- International moving
- Small item moving
- Piano moving
- Pool table moving
- Appliance moving
- Last-minute moving
- Furniture moving
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Liberty Transportation & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.35/10
Nationwide Average: 8.44/10
Liberty Transportation & Storage receives mixed feedback, with some customers praising their moving experiences as stellar or very smooth, while others criticize the service for poor quality, higher-than-expected bills, and would not recommend them to anyone.
Recent Reviews Mention...
“great place to have move your furniture”
“phenomenal work by movers”
“Liberty did an amazing job moving us”
2. Punctuality
8/10
Nationwide Average: 8.07/10
Liberty Transportation & Storage generally receives high praise for timely arrivals, though there was an isolated issue involving a delay due to waiting for another truck.
Recent Reviews Mention...
“they arrived early”
“crew showed up on time”
“five minutes early”
3. Affordability
6.41/10
Nationwide Average: 7.69/10
Liberty Transportation & Storage garners mixed feedback with instances of costs doubling and bills significantly overestimating, although some find their pricing good for the service offered.
Recent Reviews Mention...
“Pricing was reasonable”
“pricing was fair”
“Cost doubled due to another truck being called out.”
4. Communication
5.45/10
Nationwide Average: 7.53/10
Liberty Transportation & Storage generally struggles with prompt and helpful responses post-service, and although there is an instance of being responsive and helpful, the predominant experience reflects significant dissatisfaction with their communication, especially after sales and in handling disputes.
Recent Reviews Mention...
“super professional people”
“poor responsiveness from the mover. ”
“staff is either non responsive or not helpful.”
5. Stick to Prices
5.74/10
Nationwide Average: 5.99/10
Liberty Transportation & Storage often charges significantly more than their initial estimates, leading to dissatisfaction among customers.
Recent Reviews Mention...
“charged over 50% more than the original estimate”
“very satisfied with their locked-in quote”
“no after the fact surprises”
6. Speed
7.27/10
Nationwide Average: 8.58/10
Liberty Transportation & Storage receives mixed feedback, highlighting experiences of significant delays alongside instances of rapid service.
Recent Reviews Mention...
“moved things within 2 days under tight timeline”
“were fast”
“The men were friendly but very slow”
7. Friendliness
7.71/10
Nationwide Average: 8.91/10
Liberty Transportation & Storage displays a polarized range of reviews with customers experiencing both exceptionally friendly service and very negative interactions.
Recent Reviews Mention...
“all had a can-do attitude”
“they were so nice”
“It was a pleasure dealing with Rafael and his crew”
8. Will Hire Again
6.97/10
Nationwide Average: 8.18/10
Liberty Transportation & Storage receives mixed reviews, with some customers eager to use their services again due to positive experiences, while a significant number would not consider rehiring or recommending them due to dissatisfaction.
Recent Reviews Mention...
“would hire again”
“HIGHLY RECOMMEND”
“will recommend this company”
9. Professionalism
7.45/10
Nationwide Average: 8.31/10
Liberty Transportation & Storage received mixed feedback, with comments praising their experience, efficiency, and friendly demeanor, yet also critiquing them for unprofessionalism, rudeness, and unresponsiveness.
Recent Reviews Mention...
“super professional people”
“Professional”
“Rafael and his crew were professional”
10. Conflict Handling
1.47/10
Nationwide Average: 4.07/10
Liberty Transportation & Storage consistently failed to address or rectify customer complaints and issues, showing a lack of effort in making amends for damages or errors.
Recent Reviews Mention...
“only offered a very minor credit.”
“no urgency to rectify missing possessions. ”
“Customer service was absolutely no help after the fact”
11. Precision & Care
6.59/10
Nationwide Average: 8.01/10
Liberty Transportation & Storage has mixed reviews, with instances of significant damage and dissatisfaction mixed with a few positive experiences highlighting careful treatment of belongings.
Recent Reviews Mention...
“items were not placed on original truck.”
“they treated our belongings with great respect”
“Stole things which shows no care for items”
Great Crew Members
| Rafael | Rafael and his crew were complimented for their professionalism |
| Roland | Roland was the best! |
| Justin, Kam | efficient and very respectful of our items |
| Ed,Scott | explained in full detail, went the extra mile |
| Juan, Barbara | Juan led the team well, Barbara was extremely helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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