Roadrunner Moving, based in Philadelphia, Pennsylvania, has over 10 years of experience in the moving industry. The company offers local moves within Philadelphia and surrounding suburbs, long-distance moves across the country, and office or business relocations. Their professional team delivers efficient and precise moving services, prioritizing safety and care for items such as furniture, electronics, musical instruments, antiques, and oversized items. Roadrunner Moving also provides services such as assembly/disassembly, help with loading/unloading trucks, and rearranging items within a permanent home. The company is licensed and insured for local and national moves.
Roadrunner Moving
based on 779+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Roadrunner Moving
Additional Cities Served: Camden, Collingswood, Darby, Lansdowne, Conshohocken, PalmyraShow More >
Moving Services
- Local Moves Within Philadelphia And Surrounding Suburbs
- Relocating Your Office Or Business
- Loading/Unloading Your Own Truck
- Long Distance And Out Of State Moves
- Making a Short Move Within the Same Building
- We Can Help Rearrange Items In Your Permanent Home
- Just Need a Few Things Moved In Your Home
- Furniture Assembly/Disassembly
- Musical Instruments
- Antiques
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Roadrunner Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.69/10
Nationwide Average: 8.44/10
Roadrunner Moving receives highly polarized feedback, with numerous customers severely criticizing their experiences for issues such as unexpected charges and poor service, while a significant number of others praise the company for outstanding moving services and professionalism.
Recent Reviews Mention...
“recommend this company and would hire again”
“smooth moving process and no stress”
“Awesome service”
2. Punctuality
6.05/10
Nationwide Average: 8.07/10
Roadrunner Moving has received mixed reviews, with numerous complaints about significant delays and rescheduling issues, but also several accounts of timely arrivals and deliveries.
Recent Reviews Mention...
“finished way ahead of the anticipated time”
“efficiency and timeliness”
“move took over four months”
3. Affordability
5.09/10
Nationwide Average: 7.69/10
Roadrunner Moving predominantly garners complaints for significant price increases and unexpected charges, despite a few customers finding their services affordable.
Recent Reviews Mention...
“fair pricing and better than others in area”
“got charged 50% more plus additional charges”
“paid significantly more than the original estimate”
4. Communication
5.09/10
Nationwide Average: 7.53/10
Roadrunner Moving experiences significant inconsistencies, with numerous customers expressing dissatisfaction due to unresponsiveness and poor service, though there are noteworthy exceptions where individuals praised the company for exceptional interaction and updates.
Recent Reviews Mention...
“placed everything exactly where I wanted”
“great communication skills”
“Communication was always fast”
5. Stick to Prices
2.56/10
Nationwide Average: 5.99/10
Roadrunner Moving overwhelmingly disappoints customers with frequent reports of significant price increases from initial quotes, along with numerous unexpected additional charges.
Recent Reviews Mention...
“price increased by 50% and not as originally agreed”
“drastic difference from the original estimate to final cost”
“they don't hide costs”
6. Speed
7.73/10
Nationwide Average: 8.58/10
Roadrunner Moving receives mixed reviews, with many customers praising their quick and efficient service, while a significant number also report considerable delays and slower-than-expected move times.
Recent Reviews Mention...
“finished way ahead of the anticipated time”
“efficiency and timeliness”
“move took much longer than promised”
7. Friendliness
7.87/10
Nationwide Average: 8.91/10
Roadrunner Moving receives mixed feedback, showcasing experiences that are vastly positive about the courteous and accommodating nature of the staff, though offset by several significant complaints regarding unprofessionalism and rudeness.
Recent Reviews Mention...
“positive attitude and granted requests with a smile”
“Awesome guys”
“they were kind”
8. Will Hire Again
6.49/10
Nationwide Average: 8.18/10
Roadrunner Moving appears to have a mix of strong negative feedback indicating a high level of dissatisfaction, countered by several instances of highly positive experiences where customers expressed eagerness to rehire and recommend the company.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again”
“would hire again”
9. Professionalism
7.15/10
Nationwide Average: 8.31/10
Roadrunner Moving receives mixed reviews with numerous accounts of unprofessionalism that contrast sharply with several high praises for their professionalism and efficiency.
Recent Reviews Mention...
“super professional”
“great team of professionals”
“10/10 job”
10. Conflict Handling
2.36/10
Nationwide Average: 4.07/10
Roadrunner Moving shows a generally low effort to adequately resolve or compensate for damages and issues, with a few rare instances where management attempted to address concerns.
Recent Reviews Mention...
“lack of effort to resolve the loss of belongings”
“had to take the loss on broken items”
“offered only $165 for over $9000 of damage”
11. Precision & Care
6.73/10
Nationwide Average: 8.01/10
Roadrunner Moving has received mixed feedback with numerous complaints about damaged or lost items but equally has a significant number of customers praising their careful handling and preservation of belongings.
Recent Reviews Mention...
“all of my things were moved with care”
“valuable furniture and belongings gone”
“Moved all my stuff safely”
Customer Insights
Interstate Move Duration: 7 days from 13 reviews
Great Crew Members
| Drew | made it look effortless and made moving day so pleasant |
| Mike,Issac | Made the move efficient and kept items safe, were super friendly and professional |
| Mike | Very professional & responsive |
| Drew | Drew was understanding and kind |
| Drew, Mike, Isaac | impressed with the care, efficiency, and overall expertise |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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