Top Rated Moving Vanlines

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Top Rated Moving Vanlines
MoversChevron RightNew JerseyChevron RightCliftonChevron RightTop Rated Moving Vanlines
based on 189+ data points
Circle Info

About Top Rated Moving Vanlines

Top Rated Moving Vanlines is a New Jersey-based moving company with over 20 years of experience in the industry. They are a licensed and insured company offering professional local and long-distance moving services for both residential and commercial clients. Their trained Clifton, NJ movers are skilled in handling various types of moves, including furniture, appliances, and pianos. In addition to moving, the company offers packing and unpacking services, as well as storage options for clients in need. Top Rated Moving Vanlines prides itself on providing affordable rates, timely delivery, and exceptional customer service while ensuring that each client's belongings are packed safely and securely.

Moving Services

  • Long Distance Moving
  • Residential Moving
  • Commercial Moving
  • Licensed & Insured Moving Provider
  • Packing
  • Storage
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/11/25

USDOT

3800190

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Top Rated Moving Vanlines

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

3.96/10

Nationwide Average: 8.44/10

Comment Dots

Top Rated Moving Vanlines predominantly receives severe criticism for its services, with numerous reports of overcharging, poor experiences, and deceptive practices, despite a few instances of positive feedback.

Reviews Mention icon

Recent Reviews Mention...

worst moving company I've ever used

worst experience I have ever had

pathetic experience with service and highly overcharged

2. Affordability

2.52/10

Nationwide Average: 7.69/10

Comment Dots

Top Rated Moving Vanlines has a reputation for significantly exceeding initial quotes, often charging customers double or triple the initially agreed-upon prices, with very few finding the additional costs reasonable.

Reviews Mention icon

Recent Reviews Mention...

charged almost DOUBLE the price originally agreed upon

was initially quoted $3200 but ended up paying $6650

CHARGED TRIPLE THE PRICE QUOTED

3. Communication

3.68/10

Nationwide Average: 7.53/10

Comment Dots

Top Rated Moving Vanlines has overwhelmingly negative feedback, marred by reports of unresponsiveness, rudeness, and misleading information, despite a few accounts of excellent service from individual team members.

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Recent Reviews Mention...

crew attempted to steal my items

no customer service, completely ignored after deal

Doris and Stephanie were wonderful in communication

4. Stick to Prices

2.11/10

Nationwide Average: 5.99/10

Comment Dots

Top Rated Moving Vanlines frequently deviates significantly from their initial estimates, often charging customers substantially more than agreed upon.

Reviews Mention icon

Recent Reviews Mention...

was charged almost DOUBLE the price originally agreed upon

estimate was half what I was charged

quoted price almost doubled by the end

5. Friendliness

5.32/10

Nationwide Average: 8.91/10

Comment Dots

Top Rated Moving Vanlines experiences mixed reviews ranging from high praise for individual employees and courteous crews to significant criticism for unprofessional behavior and rudeness, indicating inconsistency in customer service experiences.

Reviews Mention icon

Recent Reviews Mention...

damaged my new hardwood flooring

driver and helpers were unskilled and not courteous

Carlos was polite and hardworking

6. Will Hire Again

3.53/10

Nationwide Average: 8.18/10

Comment Dots

Top Rated Moving Vanlines overwhelmingly receives feedback indicating a strong reluctance or outright refusal to use their services in the future, aside from a few exceptions.

Reviews Mention icon

Recent Reviews Mention...

would definitely not hire again

would not hire them again

would never hire again due to terrible experience

7. Professionalism

3.96/10

Nationwide Average: 8.31/10

Comment Dots

Top Rated Moving Vanlines predominantly received criticisms for unprofessional behavior, including holding items hostage, extortion, and unprofessional handling of situations, although there were few praises about their communicative and professional conduct.

Reviews Mention icon

Recent Reviews Mention...

held items hostage, unprofessional

crew was unprofessional and not good at arranging furnitures

crew was communicative and not pushy

8. Conflict Handling

1.18/10

Nationwide Average: 4.07/10

Comment Dots

Top Rated Moving Vanlines consistently fails to adequately address or compensate for customer grievances, showing little to no effort in resolving issues such as damaged or missing items.

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Recent Reviews Mention...

no one cared to make things right

tried to settle $30K claims for $293.05

no willingness to rectify issues like missing screws or damaged furniture

9. Precision & Care

4.4/10

Nationwide Average: 8.01/10

Comment Dots

Top Rated Moving Vanlines overwhelmingly disappointed the majority of its customers, with numerous reports of damages, losses, and careless handling, despite a few instances of positive feedback.

Reviews Mention icon

Recent Reviews Mention...

loaded heavy items on top of breakables

none of my packages were damaged

broken and lost furniture

Customer Insights icon

Customer Insights

Cost: $ 5875.00 from 6 reviews


Interstate Move Duration: 4 days from 3 reviews

Great Crew Members icon

Great Crew Members

Doris, Stephanie, CarlosDoris and Stephanie great customer service, Carlos hardworking and polite
JoseJose the Forman was excellent
Michael Scottvery responsive to schedule and handled cancellation well
Davequoted me at a reasonable price initially
Bill Butlergreat help with customer first mindset
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Top Rated Moving Vanlines

Location
East Rutherford, NJ, 07073
Phone
(888) 866-8158
Link
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