Top Rated Moving Vanlines is a New Jersey-based moving company with over 20 years of experience in the industry. They are a licensed and insured company offering professional local and long-distance moving services for both residential and commercial clients. Their trained Clifton, NJ movers are skilled in handling various types of moves, including furniture, appliances, and pianos. In addition to moving, the company offers packing and unpacking services, as well as storage options for clients in need. Top Rated Moving Vanlines prides itself on providing affordable rates, timely delivery, and exceptional customer service while ensuring that each client's belongings are packed safely and securely.
Top Rated Moving Vanlines
About Top Rated Moving Vanlines
Additional Cities Served: Passaic, Hackensack, Garfield, Cliffside Park, Palisades Park, Elmwood ParkShow More >
Moving Services
- Long Distance Moving
- Residential Moving
- Commercial Moving
- Licensed & Insured Moving Provider
- Packing
- Storage
Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Top Rated Moving Vanlines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Top Rated Moving Vanlines predominantly receives severe criticism for its services, with numerous reports of overcharging, poor experiences, and deceptive practices, despite a few instances of positive feedback.
Recent Reviews Mention...
“worst moving company I've ever used”
“worst experience I have ever had”
“pathetic experience with service and highly overcharged”
2. Affordability
Nationwide Average: 7.69/10
Top Rated Moving Vanlines has a reputation for significantly exceeding initial quotes, often charging customers double or triple the initially agreed-upon prices, with very few finding the additional costs reasonable.
Recent Reviews Mention...
“charged almost DOUBLE the price originally agreed upon”
“was initially quoted $3200 but ended up paying $6650”
“CHARGED TRIPLE THE PRICE QUOTED”
3. Communication
Nationwide Average: 7.53/10
Top Rated Moving Vanlines has overwhelmingly negative feedback, marred by reports of unresponsiveness, rudeness, and misleading information, despite a few accounts of excellent service from individual team members.
Recent Reviews Mention...
“crew attempted to steal my items”
“no customer service, completely ignored after deal”
“Doris and Stephanie were wonderful in communication”
4. Stick to Prices
Nationwide Average: 5.99/10
Top Rated Moving Vanlines frequently deviates significantly from their initial estimates, often charging customers substantially more than agreed upon.
Recent Reviews Mention...
“was charged almost DOUBLE the price originally agreed upon”
“estimate was half what I was charged”
“quoted price almost doubled by the end”
5. Friendliness
Nationwide Average: 8.91/10
Top Rated Moving Vanlines experiences mixed reviews ranging from high praise for individual employees and courteous crews to significant criticism for unprofessional behavior and rudeness, indicating inconsistency in customer service experiences.
Recent Reviews Mention...
“damaged my new hardwood flooring”
“driver and helpers were unskilled and not courteous”
“Carlos was polite and hardworking”
6. Will Hire Again
Nationwide Average: 8.18/10
Top Rated Moving Vanlines overwhelmingly receives feedback indicating a strong reluctance or outright refusal to use their services in the future, aside from a few exceptions.
Recent Reviews Mention...
“would definitely not hire again”
“would not hire them again”
“would never hire again due to terrible experience”
7. Professionalism
Nationwide Average: 8.31/10
Top Rated Moving Vanlines predominantly received criticisms for unprofessional behavior, including holding items hostage, extortion, and unprofessional handling of situations, although there were few praises about their communicative and professional conduct.
Recent Reviews Mention...
“held items hostage, unprofessional”
“crew was unprofessional and not good at arranging furnitures”
“crew was communicative and not pushy”
8. Conflict Handling
Nationwide Average: 4.07/10
Top Rated Moving Vanlines consistently fails to adequately address or compensate for customer grievances, showing little to no effort in resolving issues such as damaged or missing items.
Recent Reviews Mention...
“no one cared to make things right”
“tried to settle $30K claims for $293.05”
“no willingness to rectify issues like missing screws or damaged furniture”
9. Precision & Care
Nationwide Average: 8.01/10
Top Rated Moving Vanlines overwhelmingly disappointed the majority of its customers, with numerous reports of damages, losses, and careless handling, despite a few instances of positive feedback.
Recent Reviews Mention...
“loaded heavy items on top of breakables”
“none of my packages were damaged”
“broken and lost furniture”
Customer Insights
Cost: $ 5875.00 from 6 reviews
Interstate Move Duration: 4 days from 3 reviews
Great Crew Members
Doris, Stephanie, Carlos | Doris and Stephanie great customer service, Carlos hardworking and polite |
Jose | Jose the Forman was excellent |
Michael Scott | very responsive to schedule and handled cancellation well |
Dave | quoted me at a reasonable price initially |
Bill Butler | great help with customer first mindset |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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