Reliable Van & Storage is a family-owned and operated moving company with over 85 years of experience, based in Elizabeth, New Jersey. The company is an original charter agent of Allied Van Lines and provides local, long-distance, and international moving services for households and businesses in North Jersey, New York City, and Connecticut. Their services include residential and commercial moving, international relocation, specialized moving, and storage solutions. All of their sales associates, drivers, and packers are trained and certified, ensuring the utmost care and safety in handling customers' belongings. The company focuses on providing excellent service and being a reliable choice for customers.
Reliable Van and Storage
based on 474+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Reliable Van and Storage
Additional Cities Served: Staten Island, South Amboy
Moving Services
- Residential Moving Service
- Commercial Moving Service
- International Moving Service
- Specialized Moving Service
- Local Moving Service
- LongDistance Moving Service
- Trade Show Moving Service
- Electronics Moving Service
- Office Moving Service
- Storage Services
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Reliable Van and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.96/10
Nationwide Average: 8.44/10
Reliable Van and Storage has received mixed feedback, with numerous customers experiencing exceptional service and professionalism, while a significant portion has reported unprofessionalism and various issues, suggesting inconsistency in their service delivery.
Recent Reviews Mention...
“unprofessional and less than committed to our move”
“While they tried to be helpful, many issues occurred”
“packing and loading was insanely thorough, fast, and professional”
2. Punctuality
6.56/10
Nationwide Average: 8.07/10
Reliable Van and Storage has mixed reviews, with some customers praising timely service while others experienced significant delays and unmet schedules.
Recent Reviews Mention...
“they were late”
“Everyone showed up on time”
“person I spoke to went silent”
3. Affordability
5.13/10
Nationwide Average: 7.69/10
Reliable Van and Storage receives mixed reviews with several customers finding them reasonably priced while a notable number express concerns about being overcharged or experiencing high costs for the services provided.
Recent Reviews Mention...
“charged far too much”
“The price was fair”
“final price was still competitive”
4. Communication
5.83/10
Nationwide Average: 7.53/10
Reliable Van and Storage has received mixed feedback, indicating instances of poor responsiveness and unprofessionalism, alongside numerous accounts of helpful, professional, and responsive interactions with their staff.
Recent Reviews Mention...
“no compensation for lost mirror”
“office staff was helpful”
“lack the basic professionalism in communication”
5. Stick to Prices
5.32/10
Nationwide Average: 5.99/10
Reliable Van and Storage demonstrates a mixed performance with instances of spot-on estimates and great satisfaction alongside significant dissatisfaction due to billing issues, unexpected charges, and unmet agreements.
Recent Reviews Mention...
“Our estimate was spot on”
“incompetent billing practices”
“had to pay extra but it was reasonable”
6. Speed
6.51/10
Nationwide Average: 8.58/10
Reliable Van and Storage has received mixed reviews, with some customers praising their efficiency and speed while others experienced significant delays and slow service.
Recent Reviews Mention...
“stayed until the job was done despite long hours”
“the team was speedy and careful with packing”
“under 6 hours for loading and unloading”
7. Friendliness
7.52/10
Nationwide Average: 8.91/10
Reliable Van and Storage generally receives high praise for their team's courtesy and professionalism, despite a few reports of rude and unprofessional behavior.
Recent Reviews Mention...
“Loaders were rude and very shady”
“everyone was helpful”
“Brent was friendly”
8. Will Hire Again
5.52/10
Nationwide Average: 8.18/10
Reliable Van and Storage experiences a polarized feedback, with a notable portion of clients expressing dissatisfaction and vowing not to hire them again, while another significant section highly recommends their services and intends to use them for future moves.
Recent Reviews Mention...
“would not want this nightmare again”
“would not hire them again due to the negative experience”
“would not hire again due to issues”
9. Professionalism
5.87/10
Nationwide Average: 8.31/10
Reliable Van and Storage receives mixed feedback, with numerous complaints about unprofessional behavior countered by equal praise for the crew's professionalism and efficiency.
Recent Reviews Mention...
“completely unprofessional”
“The loaders were unprofessional”
“crew was fast and professional”
10. Conflict Handling
2.34/10
Nationwide Average: 4.07/10
Reliable Van and Storage predominantly demonstrates a lack of commitment to effectively address and amend issues, damages, or concerns raised by customers.
Recent Reviews Mention...
“unwillingness to put effort into completing our move”
“Insurance process was a hassle and not satisfactory”
“no action on claim or compensation for lost mirror”
11. Precision & Care
5.2/10
Nationwide Average: 8.01/10
Reliable Van and Storage seems to have a mixed performance, with several customers reporting significant damage and mishandling, whereas others praise the company for careful packing and minimal damage.
Recent Reviews Mention...
“there was damage and incompleteness”
“Loaders damaged the house”
“hole in the wall and lost a beautiful mirror”
Customer Insights
Local Move Duration: 8.5 hours from 4 reviews
Interstate Move Duration: 13 days from 6 reviews
Great Crew Members
| Hector | Hector was our point person and driver, doing a great job |
| Bill, Jessica | Special thanks to Bill and Jessica |
| Brent | Brent handled our items expertly and was friendly |
| Jon, Jessica, Dan | Jon and Jessica excellent with coordination, Dan excellent with updates |
| Tierra, Spencer | Tierra and Spencer provided excellent service and were punctual |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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