With over 85 years of experience, Reliable Van & Storage is proud to carry on its tradition as a family-owned and operated moving company serving New Jersey from its location in Elizabeth. In 1928, it became one of the original charter agents for Allied Van Lines and since then, it has been providing quality moving services for local, long-distance, and even international relocations. In fact, Reliable Van & Storage moves over 4,500 families per year both within the United States and all over the world. Its movers are trained and certified by Allied Van Lines assuring you the utmost safety and security for you and your belongings. For those seeking movers in Newark, NJ, it's worth noting that such a long-standing company operates here.
Reliable Van & Storage
based on 1620+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Reliable Van & Storage
Additional Cities Served: Jersey City, Elizabeth, Union City, Bayonne, Hoboken, Staten IslandShow More >
Moving Services
- Local Residential Moving
- Longdistance Residential Moving
- International Residential Moving
- Specialized Moving
- Commercial Moving
- International Commercial Moving
- Storage Services
- Electronics & Trade Show Moving
- Piano, Antiques and Fine Art Moving
- Auto & Motorcycle Moving
New Jersey Moving License
Active
Last Checked: 01/27/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Reliable Van & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.5/10
Nationwide Average: 8.44/10
Reliable Van & Storage experiences vary widely, with customers expressing strong dissatisfaction or high praise, indicating inconsistencies in service delivery and customer satisfaction.
Recent Reviews Mention...
“thrilled and grateful for the move”
“Reliable is simply the best!”
“the whole process couldn't have gone better”
2. Punctuality
8.45/10
Nationwide Average: 8.07/10
Reliable Van & Storage shows a mixed performance with several instances of timeliness and promptness contrasted by significant delays and late arrivals.
Recent Reviews Mention...
“They were on time.”
“team of 2 were on time”
“they arrived and were polite and efficient”
3. Affordability
6.81/10
Nationwide Average: 7.69/10
Reliable Van & Storage receives mixed feedback, with some customers finding their prices fair and competitive, while others criticize them for overcharging and presenting unexpectedly high expenses.
Recent Reviews Mention...
“quote was reasonable and detailed”
“price was less than I expected”
“charged far too much”
4. Communication
7.86/10
Nationwide Average: 7.53/10
Reliable Van & Storage experiences are deeply polarized, with numerous customers expressing significant dissatisfaction due to unresponsive and unprofessional interactions, while others praise the company for its excellent customer service and effective communication.
Recent Reviews Mention...
“Norma followed up with me twice during the move.”
“Jessica Lindner called to ensure satisfaction”
“initial contact to final delivery was excellent”
5. Stick to Prices
5.69/10
Nationwide Average: 5.99/10
Reliable Van & Storage has a mixed reputation with numerous complaints about not honoring agreed prices, despite some customers reporting accurate estimates and no pricing issues.
Recent Reviews Mention...
“stuck to their detailed quote”
“clear quote so there are no surprises”
“didn't honor the insurance claim”
6. Speed
8.79/10
Nationwide Average: 8.58/10
Reliable Van & Storage has received mixed reviews with numerous customers praising their quick and efficient service, while others have experienced delays and slow progress.
Recent Reviews Mention...
“Extremely fast moving process.”
“fast and efficient move”
“smoothest move I’ve ever done”
7. Friendliness
8.92/10
Nationwide Average: 8.91/10
Reliable Van & Storage has a contrasting mix of experiences, with numerous customers praising the team's professionalism, courtesy, and pleasant demeanor, while a significant minority report instances of rudeness and unprofessional behavior.
Recent Reviews Mention...
“Crew was courteous and respectful.”
“polite, friendly, personable crew”
“Geovanni was very friendly”
8. Will Hire Again
8.21/10
Nationwide Average: 8.18/10
Reliable Van & Storage appears to generate polarized feedback, with numerous customers expressing a strong reluctance to re-engage its services, while a significant portion of others highly recommend and show loyalty towards hiring the company again for future needs.
Recent Reviews Mention...
“would hire again”
“Would highly recommend using Reliable again.”
“Highly recommended”
9. Professionalism
8.37/10
Nationwide Average: 8.31/10
Reliable Van & Storage receives mixed feedback, with some customers praising their efficiency and professionalism, while others criticize their lack of professionalism and customer service.
Recent Reviews Mention...
“consummate professionals, big respect”
“Their expertise and professionalism were evident.”
“Such a professional team”
10. Conflict Handling
2.8/10
Nationwide Average: 4.07/10
Reliable Van & Storage generally demonstrates a lack of effort and responsiveness in addressing and compensating for damages, despite a very few exceptions of adequate compensation.
Recent Reviews Mention...
“refused to cover an expensive item”
“came back to check on a missing piece”
“did not address concerns adequately or transparently”
11. Precision & Care
7.49/10
Nationwide Average: 8.01/10
Reliable Van & Storage has received mixed feedback, with several instances of damage and carelessness reported alongside praises for careful handling and minimal damage.
Recent Reviews Mention...
“not a scratch, everything delivered and reassembled”
“They were very careful with all my belongings.”
“wrapped most items in blankets”
Customer Insights
Cost: $ 11243.00 from 5 reviews
Local Move Duration: 6 hours from 5 reviews
Interstate Move Duration: 4 days from 12 reviews
Great Crew Members
| Jose | coordinator made it stress-free |
| Bill, Norma, Michael | Bill provided estimates, Norma coordinated efficiently, and Michael led the crew effectively. |
| Bill, Norma, Miguel | Most professional, helpful, and provided amazing customer service |
| Brent Bobb,Jon-Paul Francini | Brent led the team well and Jon-Paul worked on inventory. |
| Geovanni | Geovanni was careful, friendly, and thorough |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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