Van Express Moving & Storage is a licensed and accredited moving company highly recommended by New Jersey residents. It holds an impressive 96% referral rate even after serving more than 40,000 customers in more than a decade of doing business. Operating from Fairfield, Van Express Moving & Storage offers residential and commercial moves and deliveries specializing in fine furniture, computers, and other delicate equipment. It also provides packing services, storage solutions, and hotel furniture installation. Van Express has become one of the most trusted names in NJ for all things related to moving and storage. If you're planning a move and looking for professional movers in Newark, NJ, they have the skill and experience to make your relocation organized and stress-free, no matter the distance or size of your move. Van Express Moving & Storage is available to serve you seven days a week.
Van Express Moving & Storage
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About Van Express Moving & Storage
Additional Cities Served: Jersey City, Paterson, Elizabeth, Clifton, Passaic, Union CityShow More >
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Moving Services
- Local Moving
- Long Distance Moving
- Senior Moving
- Commercial Movers
- Packing Services
- Interstate Services
- Residential Moving Services
- Commercial Moving Services
- Storage Units
- Professional Packers
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/16/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Van Express Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Van Express Moving & Storage generally receives high praise for their professionalism, efficiency, and positive moving experiences, though there are a notable number of complaints regarding customer service and damage.
Recent Reviews Mention...
“Showed up on time and finished the job”
“did their job well”
“terrible experience”
2. Punctuality
Nationwide Average: 8.07/10
Van Express Moving & Storage generally maintains a good track record of arriving on time, despite a few instances of significant delays or early arrivals that caused inconvenience.
Recent Reviews Mention...
“Showed up on time”
“The movers were prompt”
“showed up a tad late”
3. Affordability
Nationwide Average: 7.69/10
Van Express Moving & Storage is widely recognized for its reasonable pricing and cost-effectiveness, with many customers noting the company offers great value, competitive estimates, and no hidden fees, despite a few reports of overcharging.
Recent Reviews Mention...
“Reasonable pricing”
“These folks totally overcharge.”
“cheaper is not always better”
4. Communication
Nationwide Average: 7.53/10
Van Express Moving & Storage generally receives high praise for responsiveness and helpfulness, although there are notable instances of poor communication and unresolved issues, suggesting inconsistencies in their communication practices.
Recent Reviews Mention...
“listened to our request and accommodated us”
“Workers were very accommodating”
“David is always available for any questions”
5. Stick to Prices
Nationwide Average: 5.99/10
Van Express Moving & Storage generally maintains a good reputation for providing accurate estimates and adhering to them, despite some reports of unexpected charges and deviations from initial quotes.
Recent Reviews Mention...
“Estimate pricing was true”
“final bill was $1,000 over the estimate”
“Charged 80% over estimate.”
6. Speed
Nationwide Average: 8.58/10
Van Express Moving & Storage overwhelmingly receives praise for executing moves quickly and efficiently, with only a few instances of complaint regarding delays and inefficiency.
Recent Reviews Mention...
“very fast with the move”
“move was completed in less than 6 hours”
“executed the move in a timely manner”
7. Friendliness
Nationwide Average: 8.91/10
Van Express Moving & Storage generally exhibits excellent courtesy and professionalism in interactions, with the vast majority of reviews highlighting their movers as accommodating, polite, and pleasant to work with, despite a few isolated complaints about rudeness and unprofessional behavior.
Recent Reviews Mention...
“the movers were friendly”
“Workers were very accommodating”
“very friendly yet professional”
8. Will Hire Again
Nationwide Average: 8.18/10
Van Express Moving & Storage receives predominantly positive feedback, with numerous customers expressing strong intentions to recommend, rehire, or use their services again, despite a handful of significantly negative experiences.
Recent Reviews Mention...
“will recommend them for moving”
“would not hire again due to terrible experience”
“definitely recommend and would use again”
9. Professionalism
Nationwide Average: 8.31/10
Van Express Moving & Storage receives a mixed response, with a majority of clients highlighting their professionalism, efficiency, and respectful demeanor, although a significant minority reports instances of unprofessional behavior, including carelessness and poor communication.
Recent Reviews Mention...
“movers spoke no English and were not careful”
“the movers were professional”
“Very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Van Express Moving & Storage overwhelmingly demonstrates a significant struggle in responding effectively to customer complaints and resolving issues, despite a few instances where efforts were acknowledged positively.
Recent Reviews Mention...
“Contacted company and got nothing”
“manager and insurance were unhelpful in resolving issues”
“lie and provide excuses instead of solutions”
11. Precision & Care
Nationwide Average: 8.01/10
Van Express Moving & Storage receives mixed reviews, with numerous customers appreciating their careful handling and packing of items leading to no damages, while a significant number of complaints highlight damaging furniture, mishandling items, and causing property damage, indicating inconsistency in service quality.
Recent Reviews Mention...
“damaged the floors by dragging furniture”
“very careful when breaking down furniture”
“Packing was great”
Customer Insights
Cost: $ 1145.00 from 5 reviews
Local Move Duration: 4.5 hours from 18 reviews
Interstate Move Duration: 3 days from 6 reviews
Great Crew Members
| David | made communication easy and was helpful |
| Joanne | very impressed by Joanne |
| Imad Lassiri | Foreman was incredibly professional despite challenges |
| Cesar, Imad, David | professional and provided excellent service |
| Barry | Barry Smith did a great job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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