PODS Moving & Storage, originally known as Portable on Demand Storage, has been providing moving and storage services for nearly 25 years. They revolutionized the storage industry with portable containers and a hydraulic system, 'PODZILLA,' for easy loading and unloading. The company has over 3,000 associates and offers services not only in locations like Morristown, NJ, across 245+ Storage Centers, but also internationally in Australia, and the UK. PODS' flexibility and control let customers decide the move's pace. They provide multiple container sizes and additional services such as car shipping, packing supplies, and connecting customers with local labor providers.
PODS Moving & Storage
based on 215+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Hopatcong, Oakland, Ringwood, Franklin Lakes, Somers Point, KinnelonShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Find Moving Help
New Jersey Moving License
Inactive
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.81/10
Nationwide Average: 8.44/10
PODS Moving & Storage generally provides an excellent and seamless moving and storage service, though a few customers have reported significant dissatisfaction primarily regarding customer service.
Recent Reviews Mention...
“totally satisfied with the service”
“complete transaction without any obstacles”
“everything was great”
2. Punctuality
7.04/10
Nationwide Average: 8.07/10
PODS Moving & Storage generally delivers and picks up on time, with a majority of customers praising their timely service despite a few reports of significant delays and late notifications.
Recent Reviews Mention...
“they are professional, on time”
“Timely and professional people”
“drivers called ahead and were on time”
3. Affordability
6.43/10
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reviews, with several users finding their services cost-effective and reasonably priced, while others criticize it for being expensive and charging more than the initial quotes.
Recent Reviews Mention...
“cost much more than quoted”
“cost was excellent”
“PODS can save you money”
4. Communication
6.07/10
Nationwide Average: 7.53/10
PODS Moving & Storage shows a mixed experience with equal amounts of high praise for easy and effective interactions across various platforms and significant criticism for poor customer service and lack of responsiveness.
Recent Reviews Mention...
“easy to work with over the phone, online, and in person”
“Helpful website and informative messages”
“service was mixed, but had issues with support”
5. Stick to Prices
4.52/10
Nationwide Average: 5.99/10
PODS Moving & Storage has mixed reviews but tends towards dissatisfaction with their tendency to not always honor the initially quoted prices.
Recent Reviews Mention...
“quoted price was not honored”
“mention of them revealing information after the fact”
“they stuck to the quoted price”
6. Friendliness
8.54/10
Nationwide Average: 8.91/10
PODS Moving & Storage generally provides a very positive experience marked by professional and courteous interactions, though there are rare instances of dissatisfaction with customer service.
Recent Reviews Mention...
“Professional people in every interaction”
“they are friendly”
“drivers were both friendly”
7. Will Hire Again
7.02/10
Nationwide Average: 8.18/10
PODS Moving & Storage generally receives positive feedback, with many customers expressing a high likelihood of using their services again, despite some reporting dissatisfaction and unreliability.
Recent Reviews Mention...
“would use PODs again”
“would hire again”
“would hire again”
8. Professionalism
7.73/10
Nationwide Average: 8.31/10
PODS Moving & Storage is generally considered professional and skilled by the majority, despite a few instances of reported unprofessionalism and irresponsibility.
Recent Reviews Mention...
“they are professional”
“Company was professional”
“Professional people in every interaction”
9. Conflict Handling
1.48/10
Nationwide Average: 4.07/10
PODS Moving & Storage consistently demonstrates an uncaring response, showing little to no effort in resolving customer issues or addressing complaints.
Recent Reviews Mention...
“Uncaring response to the issue and poor problem resolution.”
“no effort was made to remedy the situation”
“I have not heard back as far as a resolution”
10. Precision & Care
8.25/10
Nationwide Average: 8.01/10
PODS Moving & Storage is highly praised for moving pods with precision, ensuring items remain unbroken, adeptly navigating challenging driveways, and maintaining the good condition of customers' belongings.
Recent Reviews Mention...
“Pods were moved with precision and safely”
“kept my stuff in good condition”
“Took such care with a challenging driveway”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
8 Park Dr, Franklin, NJ, 07416
+1 877-770-7637
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Additional Resources
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