Colonial Moving & Storage Co, based in Bergen County, NJ, has over five decades of experience providing local and long-distance moving services. As an agent for Mayflower Van Lines, they have an extensive service area covering New Jersey and New York. They offer a range of services, including commercial moving, records storage, local moving, long-distance moving, and storage services. Their team ensures that belongings are packed with meticulous attention to detail and stored securely in their safe facility. With competitive pricing and satellite tracking, Colonial Moving & Storage Co is a reliable choice for a smooth moving experience. For those looking for reputable and reliable movers in Clifton, NJ, be sure to explore more options on our comprehensive list.
A Colonial Moving & Storage Co
About A Colonial Moving & Storage Co
Additional Cities Served: Passaic, Hackensack, Kearny, Fort Lee, Fair Lawn, GarfieldShow More >
Moving Services
- Local Moving Services
- LongDistance Moving Services
- Commercial Moving Services
- Residential Moving
- Records Storage Services
- Packing Services
- Storage Services
- Company relocations
- Heavy and bulky furniture moving
- Transfer of equipment or machinery
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of A Colonial Moving & Storage Co
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
A Colonial Moving & Storage Co generally offers excellent service, with many customers reporting outstanding experiences, although there are notable instances of dissatisfaction, including poor handling of items and customer service issues.
Recent Reviews Mention...
“blown away with the ease and clarity of communication”
“job very well done”
“good value but furniture was damaged”
2. Punctuality
Nationwide Average: 8.07/10
A Colonial Moving & Storage Co generally ensures timely service but has faced occasional concerns with rescheduling and late arrivals.
Recent Reviews Mention...
“dealt with difficult parking efficiently”
“they were prompt”
“never showed up as told”
3. Affordability
Nationwide Average: 7.69/10
A Colonial Moving & Storage Co is perceived as significantly overpriced, with customers lamenting unplanned additional charges and feeling that the service received was not worth the substantial amounts paid.
Recent Reviews Mention...
“it ended up costing me more due to theft”
“very good price as compared to market rate”
“whole move was slightly lower than estimate”
4. Communication
Nationwide Average: 7.53/10
A Colonial Moving & Storage Co generally receives praise for prompt and thorough communication, though it faces criticism for instances of unresponsiveness and poor communication from specific team members.
Recent Reviews Mention...
“ease and clarity of communication”
“Everyone was friendly, helpful, and efficient”
“little to no assistance from Colonial staff”
5. Stick to Prices
Nationwide Average: 5.99/10
A Colonial Moving & Storage Co has a predominantly negative reputation, with many customers experiencing unexpected additional charges and a general failure to adhere to the initially quoted prices.
Recent Reviews Mention...
“only ONE payment and upon arrival”
“did not stick to the quoted service by not delivering”
“cost slightly lower than estimate”
6. Speed
Nationwide Average: 8.58/10
A Colonial Moving & Storage Co received mixed feedback, with some customers experiencing delays while others reported timely service.
Recent Reviews Mention...
“quickest possible moving”
“moved two huge storage lockers swiftly”
“completed move by 2pm, very efficient”
7. Friendliness
Nationwide Average: 8.91/10
A Colonial Moving & Storage Co generally receives high praise for their considerate and kind team, though there have been isolated instances of perceived unfriendliness or unprofessional behavior.
Recent Reviews Mention...
“Everyone was friendly”
“everyone is very friendly”
“not friendly in conversation”
8. Will Hire Again
Nationwide Average: 8.18/10
A Colonial Moving & Storage Co appears to have a generally positive reputation with many customers expressing a strong likelihood of rehiring and recommending the company, despite a few voices of strong dissatisfaction and disappointment.
Recent Reviews Mention...
“would definitely hire again”
“would hire again”
“Don't walk away...run!!”
9. Professionalism
Nationwide Average: 8.31/10
A Colonial Moving & Storage Co generally receives high praise for the empathy, compassion, and professionalism of its movers, though there are notable exceptions highlighting issues with unhelpfulness, demanding behavior, and lack of professionalism in certain instances.
Recent Reviews Mention...
“workers were incredibly professional”
“crew was efficient and gave great advice”
“lack of professionalism by stealing”
10. Conflict Handling
Nationwide Average: 4.07/10
A Colonial Moving & Storage Co demonstrates largely insufficient efforts to address and resolve customer issues, with a few notable exceptions where significant action was taken.
Recent Reviews Mention...
“response to damage was rude”
“ended up in arbitration and lost”
“did not attempt to rectify the theft situation”
11. Precision & Care
Nationwide Average: 8.01/10
A Colonial Moving & Storage Co has received mixed feedback, with some customers praising their attentive and careful approach towards belongings, while others reported issues like damage and loss of items.
Recent Reviews Mention...
“incredibly careful with every item”
“costly damage to my things”
“they stole my things, implying mishandling”
Customer Insights
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
Jason | crew was efficient and gave great advice |
John | great guy |
Holly,Sarah Drummond | Holly for initial assurances, Sarah Drummond in accounting addressed but no resolution |
John Reynolds | John is a great guy |
Joe Reynolds | great communication and organization |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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