Fairmount Car & Truck Rental is a leading car and truck rental company serving customers in New York and New Jersey. With a wide range of rental vehicles available, including compact cars, SUVs, and 12-24 ft trucks, they cater to various needs, whether for moving, temporary replacement, or leisure trips. They also offer refrigerated truck rentals for transporting temperature-sensitive goods. Known for their excellent service and competitive prices, Fairmount provides quality moving supplies to ensure a smooth experience. Customers can reserve rental vehicles online or by contacting the company. Their rental pick-up location is at 533 Main St, Hackensack, NJ.
Fairmount Car & Truck Rentals
About Fairmount Car & Truck Rentals
Additional Cities Served: Bergenfield, Paramus, Dumont, New Milford
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Lastminute moving services
- Furniture moving services
- Packing services
- Storage services
- Commercial moving services
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Fairmount Car & Truck Rentals
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Fairmount Car & Truck Rentals overwhelmingly impresses most of its customers with exceptional service, professional efficiency, and high satisfaction, despite a few reports of dissatisfaction regarding service and additional fees.
Recent Reviews Mention...
“more than happy with our experience”
“Professional service received”
“Fairmount wins on every level”
2. Punctuality
Nationwide Average: 8.07/10
Fairmount Car & Truck Rentals consistently fails to meet scheduled pickup times and availability, leading to widespread customer dissatisfaction.
Recent Reviews Mention...
“Lied about pickup time availability.”
“pick up was late according to my specification”
“man with vehicle was late”
3. Affordability
Nationwide Average: 7.69/10
Fairmount Car & Truck Rentals is predominantly praised for its attractive prices and cost-effectiveness, with many customers finding great value, although a few experiences point towards unexpected costs and perceptions of high prices.
Recent Reviews Mention...
“good availability and pricing”
“very affordable with 100 miles included”
“better prices than U haul”
4. Communication
Nationwide Average: 7.53/10
Fairmount Car & Truck Rentals generally provides excellent customer service and is seen as friendly and helpful, although there are notable exceptions where customers experienced poor service and transparency.
Recent Reviews Mention...
“customer service has been excellent”
“Staff was very helpful”
“they are friendly and attentive”
5. Stick to Prices
Nationwide Average: 5.99/10
Fairmount Car & Truck Rentals frequently fails to honor their initial quotes, often charging customers with additional, unexpected fees and not adhering to originally agreed-upon prices.
Recent Reviews Mention...
“Charge you bogus additional fees at the end.”
“accused of damages without proof”
“Did not stick to original agreement.”
6. Friendliness
Nationwide Average: 8.91/10
Fairmount Car & Truck Rentals generally receives high praise for its excellent customer service, with many customers noting the helpfulness and attentiveness of the staff, despite a few instances of reported rudeness.
Recent Reviews Mention...
“customer service has been excellent”
“the staff was friendly and helpful”
“Staff was very helpful”
7. Will Hire Again
Nationwide Average: 8.18/10
Fairmount Car & Truck Rentals generally receives positive feedback with many customers expressing a high likelihood of returning and recommending their services, despite a few significant detractors.
Recent Reviews Mention...
“will do business again for sure”
“would recommend to friends and family, will definitely use again”
“recommend this company and would hire again”
8. Professionalism
Nationwide Average: 8.31/10
Fairmount Car & Truck Rentals generally receives high praise for their conduct and service, though there are a few reports of unprofessional behavior and issues that detract from the overall positive feedback.
Recent Reviews Mention...
“Patrick was professional”
“Staff conducted themselves professionally”
“crew conducted themselves professionally”
9. Conflict Handling
Nationwide Average: 4.07/10
Fairmount Car & Truck Rentals generally fails to satisfy customer grievances, despite a singular account of exceptional service by an employee named Trevor.
Recent Reviews Mention...
“Trevor went above and beyond”
“Did not rectify the situation with the deposit.”
“Did not refund my money as promised”
10. Precision & Care
Nationwide Average: 8.01/10
Fairmount Car & Truck Rentals receives mixed feedback, with complaints about unwarranted damage charges and a breakdown, contrasted by praise for clean and thorough service.
Recent Reviews Mention...
“had to pay for damages we didn't do”
“very clean and thorough handling”
“Truck was not roadworthy, and broke down.”
Great Crew Members
Patrick | went out of his way to make sure my company had a truck |
Patrick | manager was commended for excellent service |
Trevor | Trevor and the staff are amazing |
Patrick | Patrick is really nice and helped us a lot |
Daysi,Patrick | Daysi and Patrick provided excellent attention |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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