Gentle Giant Moving Company has been in business for over 40 years, providing a full range of packing and moving services for both residential and commercial clients. With 20 locations across the country, their service area extends nationwide, offering everything from local to long-distance moves. The company takes pride in its personalized approach to moving, providing each customer with a dedicated move coordinator. Their moving services include packing and unpacking, moving box delivery, craning and specialty moving, and storage facilities. When looking for movers in New York City, NY, make sure to understand what each company can offer. Known for its highly trained staff and commitment to customer satisfaction, Gentle Giant ensures a stress-free moving experience.
Gentle Giant Moving Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gentle Giant Moving Company
Additional Cities Served: White Plains, Hempstead, Perth Amboy, Manhattan, Brooklyn, Glen CoveShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Packing services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Gentle Giant Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gentle Giant Moving Company receives overwhelmingly positive feedback for their professionalism, efficiency, and the pleasant moving experiences provided, although there are a couple of mentions of dissatisfaction.
Recent Reviews Mention...
“great work by movers”
“these guys rock”
“couldn't have been more happy about the service”
2. Punctuality
Nationwide Average: 8.07/10
Gentle Giant Moving Company consistently meets their schedules, showing up on time and effectively communicating about any potential delays.
Recent Reviews Mention...
“show up on time”
“everyone was timely”
“kept me posted about any expected delays”
3. Affordability
Nationwide Average: 7.69/10
Gentle Giant Moving Company is generally perceived as offering reasonable value for the money, despite some concerns about higher prices, with many customers feeling the service justifies the cost.
Recent Reviews Mention...
“a little hesitant about the higher pricing”
“at a fair price”
“pricey, but worth it”
4. Communication
Nationwide Average: 7.53/10
Gentle Giant Moving Company is highly praised for its exceptional, responsive, and professional communication approach, ensuring a smooth and supportive experience for all its clients, despite one minor delay in response.
Recent Reviews Mention...
“pleasant and very thorough with the estimate”
“Communication was excellent”
“staff is very generous and gentle”
5. Stick to Prices
Nationwide Average: 5.99/10
Gentle Giant Moving Company generally adheres closely to their estimates, with most customers satisfied by their transparency and accuracy, though there was an instance of communication failure regarding rates.
Recent Reviews Mention...
“allowed deposit to apply to a different move fairly”
“neglected to inform me of the rates.”
“no shyster moves”
6. Speed
Nationwide Average: 8.58/10
Gentle Giant Moving Company is highly praised for its efficient, quick, and thorough moving services, completing tasks faster than estimated and impressively handling any challenges.
Recent Reviews Mention...
“movers were efficient”
“unloaded incredibly quickly”
“efficient in move”
7. Friendliness
Nationwide Average: 8.91/10
Gentle Giant Moving Company consistently demonstrates outstanding warmth and amiability, with every team member from movers to management being universally described as pleasant, polite, and exceptionally friendly, creating a positive and accommodating moving experience.
Recent Reviews Mention...
“movers were very accommodating”
“whole team was incredibly friendly”
“always have the most polite demeanor”
8. Will Hire Again
Nationwide Average: 8.18/10
Gentle Giant Moving Company receives overwhelmingly positive feedback, with countless endorsements and repeat customers expressing their satisfaction and intent to continue using their services for future moves, despite minimal criticisms.
Recent Reviews Mention...
“recommend this company and would hire again”
“could not have had better service”
“would use them every time”
9. Professionalism
Nationwide Average: 8.31/10
Gentle Giant Moving Company consistently receives high praise for their professional, efficient, and courteous moving teams, highlighting their thoroughness, skilled conduct, and the excellent service they provide.
Recent Reviews Mention...
“they were very professional”
“movers were clear on what they needed”
“team was incredibly professional”
10. Precision & Care
Nationwide Average: 8.01/10
Gentle Giant Moving Company is overwhelmingly commended for its meticulous attention to detail and the profound care exercised in moving delicate, valuable, and larger items, with only a singular report of dissatisfaction.
Recent Reviews Mention...
“protected all the delicate and bigger items”
“all of my things were delivered with no damage”
“Broke our things”
Great Crew Members
| Ezra, Hans, Izaiah | amazing packing and moving to our storage unit |
| Rob,Rachel | spoke to Rob and was pleasant, Rachel was helpful |
| Luka, Sean | many thanks to Luka, Sean and the team |
| Ezra | Ezra led an amazing move-in crew |
| Ezra, Izaiah, Slavko, Dusan | efficient, professional, careful and courteous |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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