For 25 years, Oz Moving & Storage has been helping residents of NJ, NY, and CA get into their new homes. Being well-experienced in navigating the ins and outs of Newark, NJ, Oz offers a wide range of professional moving services. With Oz, you can select from an array of services including standard local and long-distance moving, packing, storage, furniture and antique restoration, furniture disassembly, custom crating of antiques and art, and dumping and rubbish removal. Having a clean record with the NYS Department of Transportation and Better Business Bureau, it's no surprise why residents choose them for their moving needs. In addition to that, they have earned awards for their superior delivery of moving services and have also participated in community charities like the Susan B. Komen Race for the Cure, Big Brother Big Sister, and more.
Oz Moving & Storage
About Oz Moving & Storage
Additional Cities Served: Jersey City, Elizabeth, Bayonne, East Orange, Plainfield, SayrevilleShow More >
Moving Services
- Local Movers
- Long Distance Moving
- Last Minute Moves
- Packing Service
- Storage Solutions
- Commercial Moving
New Jersey Moving License
Inactive
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Summarized Review of Oz Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Oz Moving & Storage elicits mixed reviews with some customers praising their care and professionalism, leading to repeat business and strong recommendations, while others report damaging experiences and dissatisfaction with the service received.
Recent Reviews Mention...
“they ruined two expensive computer monitors”
“they do it all with care and professionalism”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Oz Moving & Storage generally maintains timely service with numerous instances of being on time or early, despite a few significant delays and late arrivals as noted by some customers.
Recent Reviews Mention...
“Arrived when promised”
“The team showed up on time”
“Got the job done on time”
3. Affordability
Nationwide Average: 7.69/10
Oz Moving & Storage has received a mix of reviews ranging from commendation for reasonable and competitive pricing to criticism for being more expensive than competitors and unexpected high charges.
Recent Reviews Mention...
“Quite reasonable from a cost standpoint”
“more expensive than competitors”
“actual cost was 2x the quote”
4. Communication
Nationwide Average: 7.53/10
Oz Moving & Storage has received a mix of praise for great communication and efficiency in some areas, while facing numerous criticisms for being unresponsive, providing poor customer service, and exhibiting unprofessional conduct in others.
Recent Reviews Mention...
“shoddy customer service followed”
“GREAT communication”
“keeps telling me the check will be mailed”
5. Stick to Prices
Nationwide Average: 5.99/10
Oz Moving & Storage has received mixed feedback, with several customers praising the company for honouring its original quotes without hidden fees, while a significant number of reviews complain about unethical billing practices and costs being significantly higher than initially quoted.
Recent Reviews Mention...
“implied unethical practices with insurance”
“actual cost was 2x the quote”
“only insured by the pound leads to minimal liability”
6. Speed
Nationwide Average: 8.58/10
Oz Moving & Storage is predominantly praised for being quick and efficient, with many customers highlighting their fast service, although a few have reported delays and dissatisfaction with time management.
Recent Reviews Mention...
“the movers are quick”
“Fast, efficient packers”
“Job was done quickly”
7. Friendliness
Nationwide Average: 8.91/10
Oz Moving & Storage generally receives praise for their professional and cordial staff, though there are notable exceptions with some customers reporting rude and unprofessional behavior.
Recent Reviews Mention...
“VERY professional”
“very friendly employees”
“Juan snapped and looked really annoyed”
8. Will Hire Again
Nationwide Average: 8.18/10
Oz Moving & Storage receives mixed feedback with a number of customers expressing strong satisfaction and intent to rehire, while a significant proportion actively dissuade others from using their services again due to various negative experiences.
Recent Reviews Mention...
“will not use OZ again”
“will again when needed”
“do not recommend this company and would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Oz Moving & Storage receives mixed reviews, with several customers praising the crew for their professionalism and efficiency, while others criticize them for unprofessional behavior, inexperience, and the handling of belongings.
Recent Reviews Mention...
“professional”
“VERY professional”
“demonstrated unprofessional behavior”
10. Conflict Handling
Nationwide Average: 4.07/10
Oz Moving & Storage shows a generally poor track record, with multiple instances of inadequate compensation and lack of responsiveness, despite a few instances where they did make amends and rectify issues efficiently.
Recent Reviews Mention...
“did not rectify the damage done”
“they did pay us for the missing ottoman”
“hasn't taken action on missing items”
11. Precision & Care
Nationwide Average: 8.01/10
Oz Moving & Storage has received mixed feedback, with instances of great satisfaction as well as numerous reports of items being lost, damaged, or mishandled during moves.
Recent Reviews Mention...
“did not pay for the damage to items”
“the movers are careful”
“items moved were broken or lost”
Customer Insights
Cost: $ 3237.00 from 12 reviews
Local Move Duration: 5 hours from 6 reviews
Interstate Move Duration: 10 days from 7 reviews
Great Crew Members
Arafat | complementing Arafat as part of the remarkable crew |
Millisen Peguero | warm and kind person to deal with |
John | Exceptional during virtual tour of home |
Mohammed | A special thanks to Mohammed |
Juan | Juan deserved praise for being professional and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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