Apollo Relocation Services Inc is a moving company that provides high-quality moving services to its clients. Although the company's years in business and its location are not specified on the website, Apollo serves a wide range of clients with their relocation needs. Their service area is not mentioned, but they are likely to cater to local or nationwide clients. Apollo provides professional Long Branch, NJ relocation services, with a focus on ensuring customer satisfaction. The website does not provide information on whether they are family-owned or part of a larger corporation. Unfortunately, their website does not provide enough information to distinguish them from other moving companies.
Apollo Relocation Services Inc
About Apollo Relocation Services Inc
Additional Cities Served: Point Pleasant, Asbury Park, Eatontown
Moving Services
- Local moving
- Longdistance moving
- Crosscountry moving
- International moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Furniture moving
- Packing services
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Summarized Review of Apollo Relocation Services Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Apollo Relocation Services Inc receives highly polarized feedback, with numerous clients expressing extreme dissatisfaction regarding service and trustworthiness, while a smaller contingent praises their moving experiences as exceptional.
Recent Reviews Mention...
“cost was doubled on the spot”
“terrible overall experience”
“low rating indicates dissatisfaction with overall service”
2. Punctuality
Nationwide Average: 8.07/10
Apollo Relocation Services Inc consistently struggles with timeliness, having numerous complaints about late arrivals, missed pickups, and lack of communication, despite a few reports of being on time or early.
Recent Reviews Mention...
“company did not communicate timely or effectively”
“came to my apartment at midnight.”
“driver got lost and did not arrive on time”
3. Affordability
Nationwide Average: 7.69/10
Apollo Relocation Services Inc generally has a reputation for unexpected charges and poor transparency in pricing, though a few customers found their services surprisingly affordable.
Recent Reviews Mention...
“cost was doubled on the spot”
“additional storage charge was unexpectedly high”
“surprise extra charges on moving day”
4. Communication
Nationwide Average: 7.53/10
Apollo Relocation Services Inc struggles significantly, with numerous reports of unreturned calls, difficulty in obtaining clear information, and overall poor engagement, although there are a few instances of positive feedback highlighting organized, polite, and professional interactions.
Recent Reviews Mention...
“obvious lack of communication throughout the process”
“Had to call multiple times, no call back from representative.”
“no proper communication or correct contact details used”
5. Stick to Prices
Nationwide Average: 5.99/10
Apollo Relocation Services Inc is overwhelmingly criticized for significantly increasing prices post-quote, engaging in dishonest practices, and not honoring initial agreements, with a few rare instances of satisfaction.
Recent Reviews Mention...
“cost doubled and refused to move without increase”
“quote was inaccurately low compared to actual price”
“They don't have a truck to move me on the agreed day.”
6. Speed
Nationwide Average: 8.58/10
Apollo Relocation Services Inc has overwhelmingly negative feedback with customers reporting delayed deliveries, loss of boxes, and an unorganized move process, despite a few instances of quick moving experiences.
Recent Reviews Mention...
“extremely slow and unorganized move process”
“delivery delayed and boxes destroyed”
“run away without loading.”
7. Friendliness
Nationwide Average: 8.91/10
Apollo Relocation Services Inc has garnered mixed reviews with some customers praising their politeness and helpfulness, while a significant number criticize their unprofessional and rude behavior.
Recent Reviews Mention...
“unprofessional behavior implying unfriendly service”
“nice and conversational movers initially”
“send 2 rowdy.”
8. Will Hire Again
Nationwide Average: 8.18/10
Apollo Relocation Services Inc has received mixed feedback with a significant number of customers expressing dissatisfaction and unwillingness to rehire, alongside a smaller group of customers who would highly recommend and use their services again.
Recent Reviews Mention...
“cancelled the contract due to price increase”
“will tell 8 million viewers to avoid them”
“recommend to find another company.”
9. Professionalism
Nationwide Average: 8.31/10
Apollo Relocation Services Inc has mixed reviews ranging from instances of highly professional behavior and efficient service to numerous reports of unprofessional conduct and dissatisfaction with service.
Recent Reviews Mention...
“lied to the Better Business Bureau”
“the company send 2 rowdy.”
“did not conduct themselves professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Apollo Relocation Services Inc consistently demonstrated a lack of effort and caring in resolving customer complaints, ranging from failure to address service issues and damages to not providing refunds or apologies.
Recent Reviews Mention...
“no attempt to rectify a very poor service experience”
“issues not resolved satisfactorily”
“did not address customer service issues or provide apology”
11. Precision & Care
Nationwide Average: 8.01/10
Apollo Relocation Services Inc receives mixed feedback, with numerous reports of damaged belongings and unprofessional behavior, yet some customers appreciated their careful and competent handling of items.
Recent Reviews Mention...
“boxes destroyed and items possibly contaminated”
“send 2 rowdy to my apartment.”
“They broke our contract and lied”
Customer Insights
Interstate Move Duration: 11 days from 4 reviews
Great Crew Members
Danielle | subcontractor felt bad for customers |
Everyone | thankful for assistance with packing and moving heavy furniture |
Deana, Johanna | most rude people I've ever talked to |
Napolean, Seth | they were the only two professionals |
Barry, Michael Houston | mentioned negatively in review |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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