Compass Self Storage is a nationwide moving company operating in multiple locations across the United States. With a focus on customer satisfaction, the company offers a range of storage services, including personal storage, business storage, boat and RV storage, pharmaceutical storage, and climate-controlled storage. As part of their offerings, they can provide packing and moving supplies, arrange truck rentals, and contact Madison, NJ moving services on your behalf. Their facilities offer climate-controlled units, indoor units, digital surveillance, and secure entry access.
Compass Self Storage
Fabulous
based on 432+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Packing Supplies
- Truck Rental
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.96/10
Nationwide Average: 8.44/10
Compass Self Storage is highly regarded for its exceptional service, personable staff, and secure facilities, although there are rare instances of dissatisfaction.
Recent Reviews Mention...
“great service”
“great service”
“Wonderful experience”
2. Affordability
9/10
Nationwide Average: 7.69/10
Compass Self Storage is highly praised for its reasonable and competitive pricing, with many customers finding exceptional value through promotional offers, despite a few complaints about rate increases.
Recent Reviews Mention...
“amazing promotional price with the first month free”
“Reasonably priced”
“my rate has gone up a lot every year”
3. Communication
9.71/10
Nationwide Average: 7.53/10
Compass Self Storage exhibits exceptional customer service, with Linda and Shaine frequently praised for their helpfulness, thoroughness, and ability to clearly and promptly address customer needs.
Recent Reviews Mention...
“Linda was very patient and thorough”
“Linda was patient and listened to our needs”
“easy to make payments”
4. Stick to Prices
4.26/10
Nationwide Average: 5.99/10
Compass Self Storage has received mixed feedback, with criticisms for increasing prices but also praise for being upfront and honest about costs.
Recent Reviews Mention...
“new customers only get charged $139.00 per month”
“upfront and honest about costs”
“Price keeps increasing.”
5. Friendliness
9.84/10
Nationwide Average: 8.91/10
Compass Self Storage is highly praised for its welcoming and helpful staff, particularly Linda and Shane, who are repeatedly mentioned for their exceptional service and for making customers feel like family.
Recent Reviews Mention...
“Linda is amazing and friendly”
“Linda Rosario was extremely polite and helpful”
“they are friendly”
6. Will Hire Again
9.39/10
Nationwide Average: 8.18/10
Compass Self Storage demonstrates overwhelmingly positive feedback, with customers expressing a high likelihood of using their services again and recommending them to others, despite a couple of significantly negative reviews.
Recent Reviews Mention...
“would hire again”
“would recommend friends and family and come back again”
“recommend this company and would hire again”
7. Professionalism
9.51/10
Nationwide Average: 8.31/10
Compass Self Storage receives high commendation for its management and staff, especially Linda and Shane, who consistently exemplify outstanding professionalism, thoroughness, and a commitment to exceeding expectations.
Recent Reviews Mention...
“great management”
“represents Compass above and beyond”
“Professional and very thorough”
8. Conflict Handling
8.65/10
Nationwide Average: 4.07/10
Compass Self Storage demonstrates exceptional commitment, with personnel consistently going above and beyond, eagerly finding and applying solutions, and quickly addressing and rectifying issues to ensure customer satisfaction.
Recent Reviews Mention...
“Linda helped out a lot with the issue”
“able to go above and beyond in service”
“chose the easiest solution for me, not them”
Great Crew Members
| Linda | Linda is amazing and knowledgeable |
| Linda | Linda Rosario was extremely polite and helpful |
| Linda | Linda takes pride in her work, great to work with |
| Linda | Linda was very patient and thorough |
| Linda | Linda was great and knowledgeable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Madison Moving Services
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