Superior Moving & Storage is a fully licensed, insured, and bonded moving company in New Jersey. This is a family-owned and operated business that’s been serving our community for over ten years. It offers a full-service solution for various residential and commercial relocation needs in and around the state. If you're in need for some of the best Trenton, NJ moving services, then Superior Moving & Storage might be the solution you're looking for. Not only do they handle local and long-distance moving, the professional staff and movers are well-equipped to help you navigate every step of the moving process. This company offers packing services and storage solutions to help ensure your move is as smooth as possible. In addition, Superior Moving & Storage also provides specialty moving or white glove services for items that require a more delicate approach or are complicated to handle, such as artwork, pianos, and safes.
Superior Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moving
- Longdistance Moving
- Commercial Moving
- Apartment Moving
- Packing Services
- Storage Services
- Special Moving
- Portable Storage Containers
- Piano Moving
- Last Minute Moving
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Summarized Review of Superior Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Superior Moving & Storage has mixed reviews with numerous customers praising exceptional moving experiences and strong recommendations, while a significant number of others report dissatisfaction due to issues like damage, poor service, and professionalism concerns.
Recent Reviews Mention...
“great work by movers”
“Received extremely poor service”
“they gave a fair estimate and provided helpful suggestions”
2. Punctuality
Nationwide Average: 8.07/10
Superior Moving & Storage generally receives positive feedback for their timely arrivals and communication, but they also have notable instances of delays and cancellations that negatively impacted their customers' experiences.
Recent Reviews Mention...
“the trucks arrived on time at 7:30 am”
“Came on the later side of the time frame”
“at least they showed up”
3. Affordability
Nationwide Average: 7.69/10
Superior Moving & Storage receives mixed reviews with many customers finding their prices reasonable and competitive, while a significant number express dissatisfaction due to higher than quoted costs and unexpected charges.
Recent Reviews Mention...
“price is more than fair”
“Your actual moving costs will be higher than the estimate.”
“The price was very reasonable”
4. Communication
Nationwide Average: 7.53/10
Superior Moving & Storage appears to struggle significantly, with numerous complaints about unresponsiveness, rudeness, and lack of clarity overshadowing the instances of positive interaction and responsiveness from some staff members.
Recent Reviews Mention...
“Had to call 6x in one day, no email or text response”
“Do not expect to be treated fairly or fair business practices.”
“patient answering my questions and coordinated well”
5. Stick to Prices
Nationwide Average: 5.99/10
Superior Moving & Storage appears to frequently diverge from initially provided estimates, according to a majority of customer feedback highlighted by numerous accounts of price increases and added charges not present in the original quotes.
Recent Reviews Mention...
“Cost and info kept being incorrect on formal estimate”
“You could be threatened your moving items will be unloaded.”
“still double of the original estimate.”
6. Speed
Nationwide Average: 8.58/10
Superior Moving & Storage receives mixed feedback, with many customers praising their quick and efficient service, while a significant number express dissatisfaction due to perceived slowness and inefficiency.
Recent Reviews Mention...
“movers were extremely quick”
“coordinated the move swiftly and strategically”
“They were fast, efficient, and effective”
7. Friendliness
Nationwide Average: 8.91/10
Superior Moving & Storage generally receives high praise for their polite, respectful, and hardworking team, despite a few reports of unprofessional behavior and poor attitudes from some staff members.
Recent Reviews Mention...
“crew was polite, respectful, hardworking, and organized”
“employees strive towards approachable fairness”
“did not want to take dressers upstairs”
8. Will Hire Again
Nationwide Average: 8.18/10
Superior Moving & Storage displays a polarized sentiment, with many customers expressing high satisfaction and strong recommendations for future hires, contrasting with a significant number of customers who are explicitly dissatisfied and unwilling to hire or recommend the company again.
Recent Reviews Mention...
“will recommend him to everyone I know”
“Obvi we are not going to be using this company”
“Do not expect to be treated fairly or fair business practices.”
9. Professionalism
Nationwide Average: 8.31/10
Superior Moving & Storage displays a predominantly positive sentiment, with many customers praising their professionalism, dedication, and respectful behavior during moving services, despite some reports of unprofessional conduct and dissatisfaction from a few clients.
Recent Reviews Mention...
“very professional”
“Owner and staff were unprofessional”
“Lamont inspired professionalism in his crew”
10. Conflict Handling
Nationwide Average: 4.07/10
Superior Moving & Storage has received overwhelmingly negative reviews, with numerous customers expressing dissatisfaction due to unaddressed issues and a lack of effort to rectify mistakes, though there are a few instances of positive feedback where the company took actions to amend problems.
Recent Reviews Mention...
“owner will do absolutely anything to help”
“Repeated issues not fixed, excuses made by staff”
“Do not expect to be treated fairly or fair business practices.”
11. Precision & Care
Nationwide Average: 8.01/10
Superior Moving & Storage receives mixed reviews, with a noteworthy amount of customers praising their careful and respectful handling, and equally many reporting significant damage and carelessness with their belongings.
Recent Reviews Mention...
“one of my tv's and a desk chair were missing”
“My 55" TV screen was shattered internally”
“some items were broken”
Customer Insights
Cost: $ 1017.00 from 7 reviews
Local Move Duration: 5 hours from 19 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Lamont | Lamont was inspiring and coordinated the move well |
| Jack, Joe, Howard, Derrick | great team and provided tremendous effort |
| Lois S, Mr. Easter | went above and beyond good service |
| Matt | Matt ensured I was happy by replacing the item |
| Mark | Owner was responsive and corrected issues. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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