Based out of Cleveland, Ohio, Compass Self Storage is a prominent company providing premium self storage and moving services in diverse locations across the United States. Their service offerings encompass personal, business, boat and RV, and climate-controlled storage. The real standout is their approach to assisting customers with their storage needs - acting as a storage concierge service. They don't only provide packing and moving supplies but also arrange truck rentals and even get in touch with movers in Asbury Park, NJ when needed. Not to mention, their facilities come equipped with multiple amenities to enhance customers' storage experiences, including convenient access and steadfast security.
Compass Self Storage
based on 404+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
- Moving Services
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.65/10
Nationwide Average: 8.44/10
Compass Self Storage is perceived negatively as reflected by its reception of a one-star rating.
Recent Reviews Mention...
“met all my needs”
“great work by movers”
“Excellent experience with their service”
2. Affordability
8.04/10
Nationwide Average: 7.69/10
Compass Self Storage has received negative feedback due to frequent and significant price increases.
Recent Reviews Mention...
“Tiffany helped me get the best price”
“great price”
“prices are reasonable”
3. Communication
9.07/10
Nationwide Average: 7.53/10
Compass Self Storage provides great customer service.
Recent Reviews Mention...
“Tiffany was very informative and helpful”
“Tiffany is super helpful and easy to communicate with”
“Tiffany was very informative and helpful”
4. Stick to Prices
2.3/10
Nationwide Average: 5.99/10
Compass Self Storage reportedly fails to maintain its initial quotes, leading to customer dissatisfaction due to feeling ripped off and experiencing monthly price increases.
Recent Reviews Mention...
“feels ripped off compared to new customers”
“did not feel transparent with payments”
“rent increases every year by 10-20%”
5. Speed
8.17/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Quick and easy move”
“move was fast”
“very quick”
6. Friendliness
9.43/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Tiffany is super friendly”
“staff was very friendly and helpful”
“they are friendly”
7. Will Hire Again
8.3/10
Nationwide Average: 8.18/10
Compass Self Storage faces strong reluctance due to extremely negative experiences.
Recent Reviews Mention...
“recommend this company and would hire again”
“would love to do business with her again”
“met all my needs”
8. Professionalism
8.42/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“very professional and well mannered”
“very thorough, professional”
“Tiffany conducted herself professionally”
9. Conflict Handling
4.84/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“helpful when there's a problem”
“no effort to rectify the mentioned issues”
“Went above and beyond”
Great Crew Members
| Tiffany | Tiffany was very detailed and helpful |
| Tiffany | super helpful and friendly made the process easy |
| Kristen | Kristen was very helpful and explained everything |
| Tiffany | Tiffany was very informative and helpful |
| Tiffany,Kristen | very friendly and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Asbury Park Moving Services
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