For over 28 years, FlatRate Moving has specialized in local residential moving services and has helped over 200,000 customers relocate in NYC, Miami, Los Angeles, San Francisco, Washington DC, New Jersey, Orlando, and London. As a reputable mover, it puts emphasis on detail-oriented planning to ensure you are provided with the best service to meet your needs and schedule. Among the residents of Newark, NJ, FlatRate Moving covers the full range of moving services and has highly-trained professional movers that are experienced in packing, loading, transport, and more. FlatRate Moving takes special care to ensure all of your belongings are safe and secure throughout the move.
FlatRate Moving
About FlatRate Moving
Additional Cities Served: Elizabeth, Bayonne, East Orange, Plainfield, Sayreville, LindenShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Office Moving
- Elite White Glove Moving
- Box Delivery
- Packing Services
- Custom Crating
- Storage
- Commercial Moving
Not Authorized
for Interstate Moves
Last Checked: 11/29/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of FlatRate Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
FlatRate Moving receives predominantly positive feedback for their professional service and safe handling of items, despite few instances of poor experiences and damaged goods.
Recent Reviews Mention...
“amazing job by the team”
“amazing and efficient service”
“Good quality movers”
2. Punctuality
Nationwide Average: 8.07/10
FlatRate Moving generally demonstrates exceptional promptness, with most reviews highlighting their early or on-time arrivals, despite a single report of significant delay.
Recent Reviews Mention...
“the gents who came on time”
“movers are always on time”
“we were in communication about arrival times”
3. Affordability
Nationwide Average: 7.69/10
FlatRate Moving generally offers competitive rates and services deemed by many as good value for money, despite some reviews citing it as expensive.
Recent Reviews Mention...
“the price was great”
“pricing is top notch”
“extra fees kept coming up.”
4. Communication
Nationwide Average: 7.53/10
FlatRate Moving seems to have a stark contrast in customer experiences, with several customers facing significant communication challenges, while many others praise the company for its responsiveness and proactive updates throughout the moving process.
Recent Reviews Mention...
“the gentleman who returned my call was so nasty and rude”
“we were in communication with each other”
“Home office checked in on moving day”
5. Stick to Prices
Nationwide Average: 5.99/10
FlatRate Moving generally maintains their initially quoted prices, reflecting high customer satisfaction in this regard, with mentions of price consistency, honesty, and adjustments in favor of the customer, barring an outlier complaint regarding service delivery.
Recent Reviews Mention...
“honest assessors and move team”
“no mention of price issues implies satisfaction”
“rate they give you is what you pay”
6. Speed
Nationwide Average: 8.58/10
FlatRate Moving generally receives high praise for efficient packing and loading, although there was an instance of significant delay in delivery.
Recent Reviews Mention...
“fast”
“as fast as humanly possible”
“They are fast but attentive”
7. Friendliness
Nationwide Average: 8.91/10
FlatRate Moving is overwhelmingly regarded as pleasant and professional, despite a couple of negative experiences, with most customers highlighting their satisfaction with the courteous and helpful nature of the staff.
Recent Reviews Mention...
“crew was great”
“Very friendly and responsive”
“team was kind”
8. Will Hire Again
Nationwide Average: 8.18/10
FlatRate Moving has a polarized customer base with many expressing strong loyalty and satisfaction while a notable minority would not consider reusing their services.
Recent Reviews Mention...
“faced with rudeness which is just unacceptable”
“would hire again”
“would highly recommend their services”
9. Professionalism
Nationwide Average: 8.31/10
FlatRate Moving received mixed feedback, with some customers criticizing unprofessional behavior, while a larger portion highlighted their crew as being knowledgeable, hardworking, and demonstrating high levels of professionalism throughout the moving process.
Recent Reviews Mention...
“would like to be rendered a professional service”
“professional and helpful”
“the movers were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
FlatRate Moving generally demonstrates minimal effort and concern for addressing and rectifying customer-reported damages and issues, aside from a single notable exception of exemplary service.
Recent Reviews Mention...
“great, problem solvers the day of the move”
“Sent a check for $700 for over $40k in damages.”
“months to get a tiny reimbursement.”
11. Precision & Care
Nationwide Average: 8.01/10
FlatRate Moving has received mixed reviews, ranging from severe damages and losses to high praise for carefully moving and securing items, including valuable and fragile objects.
Recent Reviews Mention...
“all of my stuff was taken care of”
“careful with items”
“they were careful”
Great Crew Members
Brandon | really appreciate Brandon and everyone on the team |
Oscar | Oscar's team did a phenomenal job |
David Lloyd | great to work with in setting up move |
Mustafa | kind, patient, and very thorough throughout the move |
Dwayne | Dwayne did an incredible job answering questions and ensuring everything was handled well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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